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Online Privacy

Taking your internet privacy as seriously as you do


It's normal to have questions about how your personal data is being used. We value your trust, so are always

open about how we manage your information. 


Our Online Privacy Statement and Data Protection & Privacy Principles tell you how about our online practices, 

including what information we collect, how we use it, who we share it with and how we keep it safe. 




How do we use the information we collect?


We'll always tell you how your personal data will be used. You can find specific information about what details we collect, who we share them with and how we keep them safe in your Card's Privacy Notice.


Our Online Privacy Statement also explains how we guard your internet privacy. 




How do we protect your personal data?


We keep your personal details confidential at all times. Only those who specifically need access will be able to view them.


We use a range of security measures to protect your information, including computer safeguards and secured files and facilities. We also securely destroy data once it's no longer needed.



What technology do we use to protect your Account?

Secure Website


We use 128-bit Secure Sockets Layer (SSL) technology on our website. This means that when you access your Account the sensitive data being transferred is encrypted.




Password Recovery Confirmation Email


 If you try to recover your password, we'll automatically send an email to confirm it was you. If you recieve this email and did not recently try to reset your password, call us at the number on the back of your Card.

Automatic Time-Outs


For your safety, we automatically log you

out after 10 minutes of inactivity and ask

you to log in again before you can access

your Account.


Personal Safety Key


The Personal Security Key is one of several ways
we make sure it really is you we’re dealing with
when you contact us for assistance. If you would
like to set up or change your Personal Security
Key, call the number on the back of your Card.

See how else we

protect you


View our top ways to

shop online securely


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