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Staying safe online


Our top tips to help you shop online safely


Here are some simple steps you can take to help keep your Account safe while shopping online:



Make sure websites are genuine


Look for the top three signs a site is secure: 


  • A padlock symbol in the browser address bar (not on the page itself)nwhen you go to log in or pay. 


  • A web address beginning with 'https://' (the 's' stands for 'secure').


  • In some browsers, the address bar or the company name has a green tint.

Keep your Account details safe


  • Choose strong, unique passwords - a different one for each site. 


  • Log out of sites where you've registered your details fully - just closing the browser isn't enough. 


  • Make sure your antivirus/antispyware software and firewall are up-to-date and running.
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Avoid online scams


  • Don't reply to unsolicited emails from companies you don't know. 
  • Don't enter any personal or financial information into pop-up windows.

Learn how you can report online fraud

For extra security, our SafeKey system monitors your spending and flag anything

unsual - so we can spot fraud right away, and keep your Account safe.

See how else we protect you

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