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Staying safe online

 

Our top tips to help you shop online safely

 

Here are some simple steps you can take to help keep your Account safe while shopping online:

 

 

 

Make sure websites are genuine

 

Look for the top three signs a site is secure:

 

  • A padlock symbol in the browser address bar (not on the page itself) when you go to log in or pay.
  • A web address beginning with 'https://' (the 's' stands for 'secure').
  • In some browsers, the address bar or the company name has a green tint.

Keep your Account details safe

 

  • Choose strong, unique passwords - a different one for each site. 

 

  • Log out of sites where you've registered your details fully - just closing the browser isn't enough. 

 

  • Make sure your antivirus/antispyware software and firewall are up-to-date and running.

Avoid online scams

 

  • Don't reply to unsolicited emails from companies you don't know. 
  • Don't enter any personal or financial information into pop-up windows.

Learn how you can report online fraud

For extra security, our SafeKey system monitors your spending and flag anything

unsual - so we can spot fraud right away, and keep your Account safe.

See how else we protect you

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