American Express Insurance
Insurance Benefits with your card
Access our Card Insurance Benefit Centre
By clicking here you will be transferred to the Insurance benefit centre hosted by AXA where you can access all information related to your Card Insurance benefits.
Accessing our Insurance Centre, you will be able to:
- Check your cover
- Learn about your Card Insurance Benefits
- Read Frequently Asked Questions
- Search for Medical providers
- Access Online Claims
Alternatively, you can call the number on the back of your American Express Card.
Travel Insurance
Please be aware American Express no longer offers travel insurance purchased as a separate policy. Policies are now provided solely by AXA who can be contacted on 0203 409 4532.
The American Express Travel Insurance Terms and Conditions and Insurance Product Information Documents can still be found below.
Policy terms and conditions
Insurance Product Information Documents
OTHER FEE INSURANCE
MY ESSENTIALS
Existing customers (including claims)
Mon – Fri 8am – 8pm,
Sat 8am – 5pm
Identity Defence Platinum
Existing customers (including claims)
Mon – Fri 8am – 8pm,
Sat – Sun 9am – 5pm (excluding bank holidays)
By clicking here you will be transferred to cxLoyalty website.
American Express Services Europe Limited has its registered office at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. It is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct Authority.
Travel insurance, European Breakdown cover, Golf and Home Emergency is underwritten by Inter Partner Assist SA and serviced by AXA Assistance. My Essentials (underwritten by AmTrust Europe Limited) and Identity Defence Platinum are provided by cxLoyalty International Limited. Calls may be taped or monitored for quality, training and compliance purposes. Policy terms and conditions apply.