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Welcome to the Corporate  Platinum Card

from American Express

 

Helping improve business efficiency, with protection

and rewards every step of the way.

Platinum Business card

Need to activate your Card?

Cardmember Benefits

 

Express cash

Express Cash

 

Cash access is available on the Platinum Corporate Card, subject to application and approval1

 

Contact the Platinum Corporate Service team or your Programme Administrator for an Express Cash Enrolment Form

 

Online account management

Online Account Management

 

Once you’ve signed up for Online Account Management, you can make payments, view statements, complete expense reports and manage your Membership Rewards 24/7, anywhere Internet is available. In agreement with your company’s policies, you may also receive monthly statements online.

 

To receive marketing related offers and news about Card benefits as well as special promotions and offers, login to your account and update your profile and preferences.

Tick Icon

Contactless, Apps and Wallets

 

Cardmembers can pay contactless with their Card directly or by adding their Card to their mobile wallet (Apple Pay, Android Pay, Samsung Pay) and tapping to pay at thousands of stores that displays our contactless symbol. It’s a quick, easy and secure way to make payments up to £30. Simply touch your Card or phone on the reader, wait for the beep and you’re done.

 

The American Express Mobile App allows you to easily and conveniently

 

  • View activity and statements 
  •  Make payments
  • Access special offers for
  • discounts and savings
  • Receive instant fraud alerts


Find out more about our mobile solutions including wallet integration here.

Account management

Delegate management of your Account

 

Your Card allows you to delegate the management of your account or business travel bookings to a member of your staff, if you prefer. Please contactthe Platinum Corporate Service Team for an enrolment form.

 

Nominate someone to administer and service your Card on your behalf by completing the Authorised Nominee Disclosure Form included in your welcome pack. If you have misplaced your enrolment Form, please contact the Platinum Corporate Service Team.

Chip and Pin

Chip & PIN

 

Your Card uses Chip & PIN technology to provide extra security and convenience. Once you have activated your Card, you can personalise your PIN at any UK LINK cashpoint offering PIN services.

 

If you enter your PIN incorrectly three times, your Card will be temporarily locked. If this happens, contact the Customer Service Team for a PIN reminder. Use this to unlock your Card at any UK LINK cashpoint that offers PIN services, by following the on-screen instructions.

 

For more information about using your Chip and PIN Card visit americanexpress.co.uk/chipandpin

 

Corporate Platinum Service Team

 

Should you need assistance, dedicated customer service representatives are on call 24/7 to help replace lost, stolen or damaged Cards, provide information on your monthly statements, answer enquiries about payment terms or explain your Card benefits.

 

For assistance call the Platinum Corporate Service Team.

 

Membership rewards

Membership Rewards® 

 

Your Corporate Platinum Card comes with complimentary enrolment into Membership Rewards membership. Earn rewards by using your Platinum Card to pay for a range of essential business expenses, such as flights, hotels, taxis, entertainment, office supplies and telecoms. For every £1 of eligible spend, you earn one Membership Rewards point2. Points can be redeemed for flights (subject to applicable taxes, fees and charges), weekend breaks and a host of exclusive products and experiences, including the option to pay with points directly at Amazon.

 

Redeem your points online or contact our Platinum Concierge Service. Please note that enrolment to Membership Rewards is subject to yourcompany’s policy and approval.

 

Zero Commission

Zero commission on foreign exchange

 

Show your Corporate Platinum Card at the counter to enjoy 0% commission transactions on any amount at American Express Bureaux de Change in participating airports3.

 

Hertz Reward Memebership

Complimentary Hertz Gold Plus Rewards® membership

 

Get on the road quickly with complimentary Hertz Gold Plus Rewards® Five Star Level membership 4 which entitles you to:

 

  • Complimentary one-car-class upgrade*
  • Guaranteed vehicle availability*
  • Up to 25% off Prestige Collection rentals that include a Saturday night
  • Up to 15% off standard rates
  • Up to 4 hours grace period when returning the car, varies by location
  • Complimentary one way rentals and courtesy pick-up/delivery of vehicle*

 

* At participating markets and locations, subject to availability.

 

The Partner Programmes Enrolment Form is included within your welcome pack, or Enrol here.

Fast Track

Fast track airport security

 

When departing from Heathrow, you and a guest can fast track through the security process, with five complimentary passes.5

 

Platinum Airfares

Special Platinum airfares

 

When you use your Card to book travel with Platinum Concierge Services, you may receive exclusive fares6 and benefits on First, Business, Premium, or Economy tickets.

 

Simply call Platinum Concierge on to inquire about the availability of special platinum airfares and make a booking.

 

Global Lounge

Global Lounge Collection

 

Receive Priority PassTM membership, which includes: unlimited access for you and a guest to over 1200 airport VIP lounges in more than 100 countries and 300 cities globally, regardless of the class of travel or membership of frequent flyer schemes. For additional guests, a fee of £20 per visit will be charged to your Card. Lounges provide work and leisure facilities with complimentary refreshments, Internet and conference space in some lounges.

 

Sign up for your Priority PassTM membership using the enrolment form included in your Welcome Pack, or download it here.

 

 

Fine Hotels

Fine Hotels & Resorts

 

Enjoy access to complimentary benefits and special rates with each Fine Hotels & Resorts booking at more than 750 extraordinary properties globally8. These include:

 

  • Noon check-in upon arrival and 4pm late check-out, when available
  • Room upgrade upon arrival, when available (Certain room categories are not eligible for upgrade; call Platinum Travel Service for details)
  • Daily breakfast for two people
  • An additional complimentary benefit specific to each property,such as spa or dining credit.

 

To find out more, contact your Concierge Service or visit web site here.

 

Radisson Rewards

Radisson Rewards

 

As a Platinum Cardmember you may enrol directly into the exclusive Radisson RewardsTM Gold Status to enjoy special benefits at more than 1,000 hotels globally9. Benefits include:

 

  • 25 points per US$1 spent on qualifying hotel stays
  • Complimentary room upgrades• 15% discount on food and drink
  • Early check-in and late check-out as available upon request
  • Free Award Night stays starting at 9,000 points with no blackout dates on standard rooms
  • Welcome gift
  • Complementary water.

 

Gold Elite level amenities may not be combined with the Fine Hotels & Resorts programme

 

Starwood Preferred Guest

Starwood Preferred Guest® Gold

 

Enjoy a preferential level of service with Starwood Preferred Guest® Program10

As a Gold Preferred member, you can experience:

 

  • A complimentary upgrade to an enhanced room at check-in, if available, corner room, higher floor or better view*.
  • Earn three Starpoints® per eligible U.S. dollar spent, a 50% bonus over Preferred members.
  • Late check-out up to 4pm, subject to availability.
  • Your choice of welcome gift upon arrival - choose from bonus Starpoints, complimentary premium In-room Internet or a beverage.

 

* subject to availability at check-in for the length of the stay, provided the room was not booked through a pre-paid third party channel. Preferred rooms do not include Suites. This benefit is not offered at Aloft and Element properties.

 

Global Assist

Global Assist

 

Our 24/7 Global Assist Helpline provides valuable pre-trip information and global assistance during a medical, legal or personal emergency for you or a member of your dependent family, while travelling outside the UK. Global Assist services are included without fee; however, cash advances, medical, shipping and other costs are charged to your Corporate Platinum Card and approval will be sought prior to incurring any costs.

 

Conceige

Concierge

 

Available 24/7, our Concierge Service provides you with a team of multilingual lifestyle managers ready to help with:

 

  • Business support, such as organising courier services, translators or printers
  • Car rental, car transfer and airport meet & greet• Dining reservations
  • Obtaining “Hard to get” tickets to shows and events
  • Finding information on local events and attractions

 

 

To help us anticipate any future requests, fill in the Concierge Service Preferences Form included in your welcome pack.

 

Boingo Wifi

Complimentary unlimited Boingo wi-fi access

 

Make business trips more productive with unlimited11 Wi-Fi access at more than 1 million Boingo hotspots in airports, hotels and other popular locations globally, including BT Wi-Fi hotspots,with the Boingo American Express Preferred Plan. Connect up to four devices and pay no Wi-Fi roaming fees. Locate hotspots at wifi.boingo.com or download the Boingo Wi-Finder app from the App Store or the Google Play Store.

 

Car Rental Loss and Damage

Car Rental Loss and Damage

 

In the event of your rental vehicle being stolen or damaged, we will pay any amount you are responsible for under the rental agreement up to £50,000 including the excess. This will apply whether or not you are at fault for the accident and covers all drivers (up to max of 5) who are covered on the rental agreement.

 

Business Travel Insurance

Business Travel Accident Insurance

 

It is reassuring to know that wherever you are on business, your Card provides 24-hour insurance cover for no additional charge and includes:

 

  • Up to £450,000 travel accident insurance when travelling with a public vehicle during a business trip
  • Up to £225,000 during a business trip of up to 30 days

 

 

Should you need to make a claim, call the Platinum Corporate Service Team.

 

Travel Inconvenience

Travel Inconvenience Insurance

 

When business travel does not go to plan, it’s reassuring to know that your Card has you covered. We’re here to help out in situations such as:

 

  • Up to £300 for flight delays/cancellations of more than four hours
  • Up to £300 for missed connections• Up to £300 luggage delays of more than six hours
  • Up to £750 extended luggage delays of more than 48 hours

 

Personal belongings

Personal Belongings, Money and Travel Documents

 

If any of your personal belongings, money and/or travel documents are lost, stolen or damaged, your Card provides you with protection for up to £3,500 (maximum £500 per item and £500 for money and travel documents per trip).

 

Trip Cancellation

Trip Cancellation

 

If you have to cut short your trip because of illness, accident or other circumstances beyond your control, we will pay:

 

  • Up to £7,500 allowing you to return home and to resume your trip if needed
  • Up to £7,500 for the unused costs of your travel, accommodation, excursions and leisure activities that have been paid for or pre-booked and are non-refundable

 

Medical Expense

Medical Expenses and Repatriation

 

If you have an accident or are ill during your trip we will, where possible, make all the necessary arrangements for you. This includes:

 

  • Seeing a doctor or other medical professional as appropriate
  • Admission to hospital
  • Your medical treatment.

 

We will also pay for medical expenses up to £2,000,000 and, if necessary, arrange for your return home.

 

Terms and conditions apply. Please see the Insurance Terms and Conditions for full details. Please read this to understand the limits and exclusions that may apply.

 

Access your Corporate Platinum

Cardmember Agreement now

 

 

 

For wherever your business takes you

 

 

 

Explore mobile tools and travel resources

available to you, including the Amex App

 

Availability subject to your company policy.

 

We're ready to assist you

 

Platinum Corporate

Service Team

0800 032 7646

(Within UK)

+44 (0) 1273 721 010

(International)

 

 

Platinum Travel Service

0800 032 7106

(Within UK)

+44 (0) 1293 820 925

(International)

 

Upgrade to the Corporate

Platinum Card

Programme Administrators, please

contact your American Express

Representative or call direct

+44 (0) 1273 608 123

(International)

0800 917 8230

(Within UK)

Cardmembers, please contact your

Programme Administrator.

 

Global Assist Services

020 3126 4113

(Within UK)

+44 (0) 20 3126 4113

(International)

 

 

Platinum Concierge Service

0800 917 8053

(Within UK)

+44 (0) 1273 721 010

(International)

 

TERMS AND CONDITIONS

 

1. Express Cash: Please note that Express Cash application is subject to approval and activation (Terms and Conditions apply). Cash access is granted subject to and governed by the terms of the agreement between American Express and your Company and may be withdrawn at your Company’s request at any time. Please be aware that limits and fees apply. Each time you make an Express Cash transaction a charge will apply of 3% of the value withdrawn or a minimum charge of £3 will apply, whichever is greater.

 

2. Membership Rewards: Participating Membership Rewards partners, available rewards, and point levels are subject to change without notice. Eligibility is based upon company's participation in the Membership Rewards programme. Enrolment is require, the fee is part of your annual Platinum Card fee, Membership Rewards points are not earned on Balance Transfers, Cash Advances, American Express Travellers’ Cheques purchases, Foreign Exchange transactions, interest, any spending in excess of your credit limit, charges for returned payments, late payment or referral changers and American Express Credit Card finance charges. Terms and conditions apply.

 

3. Zero Commission on Foreign Exchange: To qualify for 0% commission, you must show your American Express Corporate Platinum Card along with a government issued ID in the same name at time of currency exchange. There is no minimum amount to receive the 0% commission offering. Offer subject to availability of currencies. Not available in conjunction with any other offer including Buy Back Guarantee. Offer only available in American Express Bureaux de Change locations. Travellers cheques and transactions at American Express travel offices are excluded. Find a Full List of Exchange Locations.

 

4.Hertz Gold Plus Rewards: Benefits vary by market and location of rental, and may be subject to availability. Hertz Gold Plus Rewards enrolment is required to enjoy all benefits, with no additional fee. Terms and Conditions apply. Visit the Hertz Gold Plus Rewards website for full Terms and Conditions www.hertz.co.uk/rentacar/member/enrollment. American Express reserves the right to instruct Hertz to cancel your membership if you cease to be a Platinum Cardmember or your account is not in good standing.

 

5. Heathrow Fast Track: Corporate Platinum Cardmember needs to present a Corporate Platinum Priority voucher to gain entry to Fast Track access at participating terminals in Heathrow Airport. Each Corporate Platinum Cardmember is entitled to up to five vouchers. For full terms and conditions please refer to the voucher included in the welcome pack.

 

6. Special Platinum Airfares: The definition of ‘preferential fare’ varies by carrier based upon fare basis, booking class, qualifying flight numbers, and routes.

 

7. These Terms and Conditions govern Platinum Business Card participation in and use of the Priority Pass™ program. Priority Pass is an independent airport lounge access program. At any visit to a Priority Pass lounge that admits guests, you may bring in 1 guests for no charge. You will be charged the prevailing retail rate for any additional guests. Some lounges do not admit guests. By enrolling in Priority Pass, you agree that you will be responsible for any additional accompanying guest visits and that your Card will be automatically charged after you have signed for the additional guest visit and it has been reported to Priority Pass by the participating lounge. Additionally, you acknowledge and agree that American Express will verify your Card account number and provide updated Card account information to Priority Pass. Priority Pass will use this information to fulfill on the Priority Pass program and may use this information for marketing related to the program. Once enrolled, Platinum Business Cardmember whose Card account is not cancelled may access participating Priority Pass lounges by presenting your Priority Pass card and airline boarding pass. In some lounges, Priority Pass member must be 21 years of age to enter without a parent or guardian. Priority Pass members must adhere to all house rules of participating lounges. Amenities may vary among airport lounge locations. Conference rooms, where available, may be reserved for a nominal fee. Priority Pass lounge partners and locations are subject to change. All Priority Pass members must adhere to the Priority Pass Conditions of Use, which will be sent to you with your membership package, and can be viewed at www.prioritypass.com. Upon receipt of your enrollment information, Priority Pass will send your Priority Pass card and membership package which you should receive within 4-6 weeks.

 

Delta: The Platinum Business Cardmember must present his or her valid American Express Card, government-issued I.D., and same-day corresponding airline ticket to club ambassador. Access to Delta Sky Club partner lounges is not permitted. Individuals must be at least 18 years of age to access Delta Sky Club, and 21 years of age to access locations with a self-service bar, unless accompanied by a responsible, supervising adult who has access to the lounge. Cardmembers must adhere to all House Rules of participating clubs. Participating airport clubs and locations subject to change without notice. Additional guest access and fees subject to terms and conditions of participating airport clubs. For the most current Delta Sky Club access and pricing policy, please visit Delta.com/skyclub. All Delta Sky Club rules apply to Delta Sky Club membership and use. To review the rules, please visit Delta.com/skyclub.

 

Platinum Cardmembers have unlimited complimentary access to all locations of The Centurion Lounge. Gold Card and Green Card Additional Cards on your Platinum Card account are not eligible for complimentary access. Cardmembers may bring up to two (2) companions into The Centurion Lounge. To access The Centurion Lounge, the Cardmember must present The Centurion Lounge agent with the following upon each visit: his or her valid Card, a boarding pass showing a confirmed reservation for same-day travel on any carrier and a government-issued I.D. Failure to present this documentation may result in access being denied. Cardmembers will not be compensated for changes in locations, rates or policies. A Cardmember must be at least 18 years of age to enter without a parent or legal guardian. For locations with a self-service bar, the Cardmember must be of legal drinking age in the location’s jurisdiction to enter without a parent or legal guardian. Must be of legal drinking age to consume alcoholic beverages. Please drink responsibly. American Express reserves the right to remove any person from the Lounge for inappropriate behaviour or failure to adhere to rules, including, but not limited to, conduct that is disruptive, abusive or violent. Access is subject to space availability. Hours may vary by location and are subject to change. Amenities vary among The Centurion Lounge locations and are subject to change. Services and amenities in the Lounge are complimentary, however you are responsible for any purchases and/or servicing charges you authorize our Member Services Professionals to perform on your behalf. Some American Express Cards are not eligible for all services provided by Member Services Desk. American Express will not be liable for any articles lost or stolen or damages suffered by the purchaser or visitor inside The Centurion Lounge. Use of The Centurion Lounge is subject to all rules and conditions set by American Express. American Express reserves the right to revise the rules at any time without notice.©2018 American Express Travel Related Services Company, Inc.

All rights reserved.

 

8. FINE HOTELS: Valid for new FINE HOTELS & RESORTS bookings made through Platinum Concierge Service. Payment must be made with the Corporate Platinum Card. Cardmember must travel on itinerary booked. Noon check-in and room upgrade based on availability and provided at check- in. Certain room categories are not eligible for room upgrade; call Platinum Concierge Service for details. Breakfast amenity varies by property, but will be at minimum a continental breakfast. Benefit restrictions vary by hotel and cannot be redeemed for cash, and may not be combined with other offers unless indicated. Benefits and promotions are applied at checkout and expire at checkout. Limit one benefit package per room, per stay. Three room limit per Cardmember, per stay; back-to-back stays within a 24-hour period at the same property considered one stay. Participating providers and benefits subject to change.

 

9. Enrolment in the Radisson Rewards programme is required. Benefits are subject to change. Gold Elite level amenities may not be combined with the Fine Hotels & Resorts programme. All Radisson Rewards terms and conditions apply. To view terms and conditions visit www.radissonhotels.com/rewards/termsandconditions. American Express reserves the right to instruct Radisson Rewards to cancel your membership if you cease to be a Platinum Business Cardmember or your account is not in good standing.

 

10. Enrolment into the Starwood Preferred Guest programme is required to receive benefits, and enrolment may be terminated without prior notice. Starwood Preferred Guest benefits are subject to change and availability and may vary by property. American Express Terms and Conditions apply. Gold Preferred level amenities may not be combined with the Fine Hotels & Resorts programme. All Starwood Preferred Guest Terms and Conditions apply. For complete terms and conditions of the Starwood Preferred Guest programme, visit www.spg.com. American Express reserves the right to instruct Starwood Preferred Guest to downgrade your membership to the Preferred Guest level if you cease to be a Centurion member or your account is not in good standing.

 

11. Boingo: Terms and conditions apply. Visit Amex.boingo.com to view full terms. Visit wifi.boingo.com to locate hotspots.

 

American Express Services Europe Limited has its registered office at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. It is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct Authority.