Card Assistance Abroad






Travel well, travel safe


It makes a world of difference knowing you and your Card are safe and secure abroad with

American Express Card assistance. Wherever you go, we're with you all the way. 






Global Card protection


Leave your worries at home when you travel. You don't need to tell us when you're going abroad. Our intelligent security systems monitor your Card use for anything unusual. We won't decline your purchase just because you've made it in another country. If we spot something unusual, we'll take action right away to help protect you from fraud. 




global card protection
emergency card replacement





Emergency Card replacement


Has your Card been lost or stolen abroad? Don't worry. We'll get a replacement to you usually within two working days*. Added your Card to Apple Pay, Amex Pay, Google Pay or Samsung Pay? We'll update your new one instantly in your mobile wallet too.

If you're overseas, contact +44 (0)1273 696 933.


*Card delivery time frames may vary dependent on location.







Global Assist®


No matter where you are in the world*, if it matters to you, it matters to us. From lost luggage to delayed departures, our Global Assist® Helpline is ready and waiting. Answered around the clock, we'll do whatever we can to help. Call us on 0800 028 6434. We go the distance to help you.


*Not all services are available in all locations, and all are subject to local laws. Global Assist service isn’t available for the Basic and Harrods. Travel related advice is complementary, but you may be required to pay for any arranged services provided. 


global assist

Other ways we protect you

Mobile Wallet Security

Your American Express Card, linked to

Amex Pay, Apple Pay, Samsung Pay or

Google Pay, is the go-to Card when you're

out and about. With 4 layers of protection,

you have never been more safe or secure.



Learn more


Account and fraud alerts

Be the first to know if we spot

anything odd or unusual on your

Account, thanks to our fraud and

Account alerts. 

Find out here how we keep you up to date.



Learn more


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