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Mobile Wallet Security

 

 

 

 

Tap to pay using contactless mobile wallets

 

Link your American Express Card to Amex Pay, Apple Pay, Samsung Pay or Google Pay as part of your mobile wallet, and

you're good to go. With four layers of protection, we've got your back, every step of the way.

 

 

Mobile wallet payments have never been safer

secure device

 

 

 

 

 

2. Encrypted details

 

Your Card details are never stored on your device. 

 

 

 

 

 

 

1. Secure device

 

Biometric data, like a fingerprint, face recognition or a device PIN means no one can pay on your device without your authorisation.

 

 

amex authentication
amex authentication

 

 

 

 

 

 

 

3. Amex authentication

 

Every contactless mobile payment is authorised by us, and only us.

 

 

 

 

 

 

 

4. Fraud protection and alerts

 

Our alerts let you know instantly if we spot anything odd or unusual on your Account. Find out here how to set them up. 

 

Log in and set up Account alerts

fraud alerts

 

 

Lost or stolen Card?

 

If your device has been set up to take mobile payments, you don't need to wait for a new Card to arrive. We simply generate a new token for your device, linked to your new Card details, and you can start using mobile payments again right away. 

 

 

Lost or stolen device? 

 

If your mobile device is lost or gets stolen, we'll set up payments from your Account on another phone or tablet. For added safety, your data is never stored on the device, plus Apple, Samsung and Android devices can be wiped remotely to remove all your details. And remember - your biometric details (device PIN, fingerprint or face recognition) means your device can't be opened without you.

 

 

 

 

 

 Related Pages

Mobile wallets

No wallet? No problem. Pay in seconds with a touch of your phone, in transit and everywhere in-between. You won't be capped by the £45* contactless Card limit or spend time typing in your PIN either, making sure you make the most of your time. 

 

Learn more

 

*Payment subject to retailers. Please check in-store for more details. £45 contactless card limit effective 1st April, 2020  

 

Account and fraud alerts

Be the first to know if we spot anything odd or unusual on your Account with the help of our fraud and Account alerts. Find out here how we keep you up to date. 

 

 

 

Learn more