Mobile Wallet Security
Tap to pay using contactless mobile wallets
Link your American Express Card to Amex Pay, Apple Pay, Samsung Pay or Google Pay as part of your mobile wallet, and
you're good to go. With four layers of protection, we've got your back, every step of the way.
Mobile wallet payments have never been safer
2. Encrypted details
Your Card details are never stored on your device.
1. Secure device
Biometric data, like a fingerprint, face recognition or a device PIN means no one can pay on your device without your authorisation.
3. Amex authentication
Every contactless mobile payment is authorised by us, and only us.
4. Fraud protection and alerts
Our alerts let you know instantly if we spot anything odd or unusual on your Account. Find out here how to set them up.
Lost or stolen Card?
If your device has been set up to take mobile payments, you don't need to wait for a new Card to arrive. We simply generate a new token for your device, linked to your new Card details, and you can start using mobile payments again right away.
Lost or stolen device?
If your mobile device is lost or gets stolen, we'll set up payments from your Account on another phone or tablet. For added safety, your data is never stored on the device, plus Apple, Samsung and Android devices can be wiped remotely to remove all your details. And remember - your biometric details (device PIN, fingerprint or face recognition) means your device can't be opened without you.
Related Pages
Mobile wallets
No wallet? No problem. Pay in seconds with a touch of your phone, in transit and everywhere in-between. You won't be capped by the £45* contactless Card limit or spend time typing in your PIN either, making sure you make the most of your time.
*Payment subject to retailers. Please check in-store for more details. £45 contactless card limit effective 1st April, 2020
Account and fraud alerts
Be the first to know if we spot anything odd or unusual on your Account with the help of our fraud and Account alerts. Find out here how we keep you up to date.