Start of menu

My Account
You are under My Account tab
Card AccountsExpand / Collapse
Business AccountsExpand / Collapse
Other AccountsExpand / Collapse
Mobile Account Management
Check your balance, review recent transactions and pay your bill on the go.
Go Mobile
CARDS
You are under Cards tab
Personal CardsExpand / Collapse
Small Business CardsExpand / Collapse
Corporate CardsExpand / Collapse
Prepaid CardsExpand / Collapse
TRAVEL
You are under Travel tab
Personal TravelExpand / Collapse
Business TravelExpand / Collapse
- Corporate Travel Solutions
- Foreign Exchange Services
Other Travel ServicesExpand / Collapse
Great Escapes Start Here
Save when you book your next trip online with American Express Travel.
Book Now
REWARDS
You are under Rewards tab
Membership RewardsExpand / Collapse
Card Rewards and BenefitsExpand / Collapse
Always the right gift.
Give an American Express® Gift Card. Select from over 35 designs.
Order Now
BUSINESS
You are under Business tab
OPEN Small BusinessExpand / Collapse
CorporationsExpand / Collapse
MerchantsExpand / Collapse
Global NetworkExpand / Collapse
Issuers and Acquirers
Providers and Developers
Powerful Connections
Grow your business network at OPEN Forum®.
Learn More

United States(Change Country)

Merchant Home

Open to see more links

It appears that JavaScript is either disabled or not supported by your web browser. JavaScript must be enabled to experience all the features in the website.

Our thoughts are with our Merchants who are dealing with the aftermath of Hurricanes Harvey and Irma. We are here to help you manage the road ahead. For assistance with your American Express Merchant Account, including processing transactions, voice authorizations and/or disputes, please log in to chat with us on-line or call us at 800-528-5200.

Login to your Merchant Account

User ID

Password

Remember Me

Over 200K fewer disputes. Over $21MM in Chargebacks saved.*

Updated policy enhancements could mean fewer Chargebacks for your business.

*Based on a comparison of US disputes data during the period from Dec 2015 to Feb 2016 versus during the period from Dec 2016 to Feb 2017.

See the Details

Our logo may be blue,
but we are going green.

Your Card Acceptance Agreement will now arrive electronically. Please make sure we have your correct email address.

Update Email Address

See your online statements
earlier in the month.

E-Statements will now typically arrive by day 3 of each month, and you’ll only be notified once if you have multiple locations on your account.

View E-Statements

Effortless Payments

Take care of business quickly and easily with custom reports at your fingertips.

View Your Payments >

Streamline Disputes

Resolve disputes quickly, get details and custom alerts; manage responses, and more, all in one place.

Manage Your Disputes >

Signs & Supplies

Attract customers with complimentary signage - everything from stickers to logos, one click away.

24/7 Access

Ask questions and submit requests, 24/7, plus take advantage of interactive help and live chat.

"I began accepting American Express Cards® my very first year in business and I did so for one simple reason. I am a card member and I wanted to give my customers the same experience that I have when I shop locally."

- Robin's Candy (Great Barrington, MA)

AMEX

Manage Your Account Online

All you need is your Merchant Account Number, Zip Code, and bank account details, and you will have the tools you need to control your Account.

Get Started