Frequently Asked Questions

*Terms and Conditions

Offers labeled as "From American Express" are complimentary and available to all merchants. All other offers are made by the participating merchant and not by American Express. Merchants participating in the Business Savings Suite program are subject to change at any time without notice to you. After the expiration of these offers, Amex may elect to make more offers available to you.

Constant Contact Offer Terms and Conditions:

60-Day Constant Contact Free Trial: This offer is made by Constant Contact and is for a 60-day Constant Contact free trial. To be eligible for this offer, you must be a new Constant Contact customer. A new Constant Contact customer is defined as a customer who has not previously signed up for a Constant Contact free trial using their e-mail address. To redeem the offer, you must create a Constant Contact account and sign up for a free trial using the links on the dedicated American Express landing page by December 31, 2023 at 11:59 ET. At the expiration of 60 days, your free trial will expire. At the expiration of your free trial, you will still be able to access any test e-mails, contacts, and any other campaigns you created but you will not be able to publish them. If you purchase a paid Constant Contact plan prior to the expiration of your free trial, you will forfeit any remaining days in your free trial.  Offer is nontransferable. Any information you provide Constant Contact will be subject to Constant Contact’s privacy policies and terms of use. Fulfillment of the offer is the sole responsibility of Constant Contact. Offers are subject to change at any time without notice to you. Limit one offer per new customer.

30% Off for First 3 Months Offer: This offer is made by Constant Contact and is for 30% off the first 3 months of a paid Constant Contact Lite, Standard, or Premium monthly plan. To be eligible for this offer, you must be a new paid Constant Contact customer. A new paid Constant Contact customer is defined as a customer who has not previously used their e-mail address to purchase a Constant Contact plan. To redeem this offer, you must create a Constant Contact account or use an existing Constant Contact free trial account and purchase a Constant Contact Lite, Standard, or Premium monthly plan using the links on the dedicated American Express landing page by December 31, 2023 at 11:59 ET. You must select the “pay monthly” option to redeem the offer. Your payment method will be auto-billed each month at the discounted offer price for the first three months.  After the first three months, your payment method will be auto-billed each month at the then-current regular monthly Constant Contact plan price. Your Constant Contact plan will automatically renew unless you cancel before the end of the relevant term pursuant to Constant Contact’s terms and conditions. To cancel at any time, click the “Cancel My Account” button in your billing settings. If you previously signed-up for a Constant Contact free trial, you must purchase a Constant Contact Lite, Standard, or Premium monthly plan before December 31, 2023 at 11:59 ET to redeem this offer. If you purchase a paid Constant Contact plan prior to the expiration of your free trial, you will forfeit any remaining days in your free trial. Offer is nontransferable. Any information you provide Constant Contact will be subject to Constant Contact’s privacy policies and terms of use. Fulfillment of the offer is the sole responsibility of Constant Contact. Offers are subject to change at any time without notice to you. Limit one offer per new customer.

Dell Offer Terms and Conditions: This offer is made by Dell Technologies, Inc. (Dell), and is for 10% off on select: Optiplex, Latitude, Precision PCs, PowerEdge Servers, Electronics, and Accessories on www.Dell.com/work. To redeem this offer you must (i) shop through www.Dell.com/work or the dedicated American Express landing page or call a Dell representative at 844-726-8553; and (ii) add an eligible item to your cart; and (iii) use the coupon code SUPPORTSMALL at checkout by 2/5/2024 at 7:00AM CST. Purchase limit of 5 items per order. This offer does not apply to refurbished items, systems, Xbox gift cards, or spare parts. The discount does not apply to taxes or additional fees. The offer is not valid for resellers, online auctioneers, Professional Associations, Dell employees, or other Dell Member Purchase Programs. Dell reserves the right to cancel orders arising from pricing or other errors.  Any information you provide to Dell will be subject to Dell’s privacy policies and terms of use. Fulfillment of the offer is the sole responsibility of Dell. Offer is nontransferable. Offers are subject to change at any time without notice to you.

Docusign Offer Terms and Conditions: This offer is made by DocuSign and is for a 30-day free trial of DocuSign eSignature. To be eligible for this offer, you must be a new DocuSign customer. A new customer is defined as a customer who has not previously signed up for a DocuSign account using their e-mail address. To redeem this offer, you must sign up for a DocuSign eSignature free trial by completing the form on the dedicated American Express offer landing page by December 31, 2023 at 11:59PM EST.  At the expiration of 30 days, your free trial will expire. At the expiration of your free trial, you will be able to access your DocuSign account with limited functionality unless you purchase an account upgrade. Offer is nontransferable. Offer cannot be combined with any other DocuSign offer. Any information you provide to DocuSign will be subject to DocuSign’s privacy policies and terms of use. Fulfillment of the offer is the sole responsibility of DocuSign. Offers are subject to change at any time without notice to you. Limit one offer per new customer.

eTip Offer Terms and Conditions: This offer is made by eTip and is for either: (a) waived onboarding fees for a monthly eTip plan; or (b) waived onboarding fees and a discounted rate of $900 for your first year for an annual eTip plan. To be eligible for this offer you must be a new eTip customer. A new eTip customer is defined as a customer who has not signed up for eTip using their e-mail address. To redeem the offer, a new eTip customer must purchase either a monthly eTip plan or an annual eTip plan using the links on the dedicated American Express landing page using a valid payment method by February 28, 2024 at 11:59 ET. If you schedule a demo with eTip using the links on the dedicated American Express landing page, you must return to the dedicated American Express landing page to purchase a monthly eTip plan or an annual eTip plan before February 28, 2024 at 11:59 ET in order to redeem the offer. Offer is nontransferable. For annual plans, your payment method will be billed at the discounted offer price for your first year and will continue to be auto-billed yearly at the then-current regular annual plan price thereafter. For monthly plans, your payment method will be auto-billed each month at the then-current regular monthly plan price. Your eTip plan will automatically renew unless you cancel before the end of the relevant plan term pursuant to eTip’s terms and conditions. To cancel your plan at any time, contact a member of the eTip team at contact@etip.io. Your cancellation will become effective at the end of that billing period. If you cancel your plan, you will not receive a refund and your access and plan benefits will continue only for the remainder of that billing period. Offer cannot be combined with any other eTip offer. Any information you provide eTip will be subject to eTip’s privacy policies and terms of use. Fulfillment of the offer is the sole responsibility of eTip. Offers are subject to change at any time without notice to you. Limit one offer per new customer.

Faire Offer Terms and Conditions: This offer is made by Faire Wholesale, Inc. ("Faire") and not by American Express. To be eligible for the $100 discount offer you must: (1) be an American Express Merchant, (2) be a new Faire customer, and (3) place a wholesale order for at least $150 via the dedicated Faire landing page by December 31st, 2023.  Online-only merchants are not eligible for the $500 credit increase.  A new Faire customer is defined as an American Express Merchant that has not previously purchased from Faire.  If you sign-up for Faire, the information you provide will be subject to Faire's Terms of Service and Privacy Policy. This offer cannot be combined with any other offer. Limit 1 promotional offer redemption per American Express merchant. Offer is non-transferable.  Fulfillment of the offer is the sole responsibility of Faire. Merchant offers are subject to change at any time without notice to you. The decision to extend increased credit is within Faire's discretion.

FedEx Offer Terms and Conditions: This offer is made by FedEx. Join FedEx Advantage® and receive 50% off eligible FedEx Express® shipping; 40% off eligible FedEx Ground® shipping; and up to 20% off eligible FedEx Office® services. To redeem this offer, you must complete the FedEx Advantage application process using the dedicated American Express merchant offer landing page and add the aforementioned discounts to your FedEx account by December 31, 2023 at 11:59PM EST. If you do not have an existing FedEx account, the FedEx Advantage application process includes speaking with a FedEx Specialist after your online application is processed by FedEx. Discounts will be applied to eligible FedEx purchases, excluding taxes and fees, at the time of purchase. Any information you provide to FedEx will be subject to FedEx privacy policies and terms of use. Fulfillment of this offer is the sole responsibility of FedEx. Merchant offers are subject to change at any time without notice to you.

Indeed Offer Terms and Conditions: This offer is made by Indeed and is for $200 credit to post a sponsored job. To be eligible for this offer you must be a new Indeed employer account customer with a primary affiliated business address in the US. A new Indeed employer account customer is defined as someone who has never had an Indeed employer account. To redeem the offer, sign up for an Indeed employer account through the unique American Express offer landing page, choose your sponsored job budget, and post a sponsored job using a valid method of payment by 12/31/2023 at 11:59PM ET. Any unused credit will expire one year from account creation or immediately if you cancel your Indeed employer account, whichever occurs first. Credit not redeemable for cash. You will be auto-billed each month for your sponsored job budget program and will continue to be auto-billed depending on the sponsored job budget amount you choose. Your sponsored job budget will automatically renew unless you cancel pursuant to Indeed’s terms and conditions. Cancel anytime. Any information you provide to Indeed will be subject to Indeed’s privacy policy and terms of use. Fulfillment of the offer is the sole responsibility of Indeed. Offer is nontransferable. Offers are subject to change at any time without notice to you. Limit one offer per new customer.

Intuit QuickBooks Online Offer Terms and Conditions: This offer is made by Intuit and is for 30% off the monthly price for  QuickBooks Online (“QBO”) Simple Start, Essentials, Plus or Advanced plans for Accounting (“Accounting”) and QuickBooks Online Payroll Core, Premium or Elite plans for Payroll (“Payroll”) for the first 12 months of service, starting from the date you sign up. To be eligible for this offer you must be a new QuickBooks Online customer and sign up for the monthly plan using the “Buy Now” option on the dedicated American Express landing page. A new QuickBooks Online customer is defined as a customer that has not previously used their e-mail address for a subscription for Accounting (if seeking to redeem the offer for an Accounting plan) or Payroll (if seeking to redeem the offer for a Payroll plan). Discount does not apply to add-on services, fees (including additional employee fees and state sales tax filing fees), or applicable taxes. Offer is nontransferable. To redeem the offer, you must sign-up for a monthly QuickBooks Online Simple Start, Essentials, Plus or Advanced subscription plan for Accounting or a QuickBooks Online Payroll Core, Premium or Elite subscription plan for Payroll using the “Buy Now” option on the dedicated American Express landing page by December 31, 2023 at 11:59 EST. Your credit card will be auto-billed per month at the discounted offer price for your first year and will continue to be auto-billed monthly at QBO’s then-current regular monthly price thereafter. Your QBO subscription plan will automatically renew unless you cancel before the end of the relevant subscription term pursuant to QBO’s terms and conditions. To cancel your subscription at any time go to Account & Settings in QBO and select “Cancel.” Your cancellation will become effective at the end of the monthly billing period. You will not receive a pro-rated refund and your access and subscription benefits will continue for the remainder of the monthly billing period. Offer cannot be combined with any other QBO offer, including free trials that may be offered for the QBO service. Any information you provide QBO will be subject to Intuit’s privacy policies and terms of use. Fulfillment of the offer is the sole responsibility of Intuit. Offers are subject to change at any time without notice to you. Limit one offer per new customer.

ResyOS Offer Terms and Conditions: This offer is made by Resy and is for three months free when you sign a new annual ResyOS contract for a ResyOS Platform, Platform 360 or Full Stack subscription plan. To be eligible for this offer you must be a new ResyOS customer with a unique and verifiable restaurant name and business address. Restaurants that are part of a franchise are not eligible. To redeem the offer, fill out and submit the demo request form via Amex’s unique offer landing page, speak to a member of Resy’s sales team and sign a new, annual ResyOS contract. Your restaurant must be approved by Resy. After three free months, you will be auto-billed each month beginning in your fourth month and will continue to be auto-billed monthly at Resy’s current, regular Platform, Platform360 or Full Stack price thereafter (currently $249/mo, $399/mo or $899/mo, respectively). Your ResyOS subscription plan will automatically renew for additional periods equal to the expiring subscription term, unless you cancel before the end of the relevant subscription term pursuant to Resy’s terms and conditions. Any information you provide to Resy will be subject to Resy’s privacy policies and terms of use. Fulfillment of the offer is the sole responsibility of Resy. Offers are subject to change at any time without notice to you. Offer is nontransferable and cannot be combined with any other offer. Limit one offer per new ResyOS customer.

Samsung Offer Terms and Conditions: This offer is made by Samsung Electronics (Samsung) and is for 10% off the purchase of eligible products on Samsung.com/business. To redeem this offer you must (i) create and log in to a Samsung Business Direct account; (ii) shop through Samsung.com/business; (iii) add an eligible item to your cart; and (iv) use the coupon code SAMSUNGB2B10 at checkout by December 31, 2023 at 11:59 PM ET. Coupon code can be applied to a maximum of 24 items and is not stackable with Enhanced Trade-in promotions. The discount does not apply to taxes or additional fees. Samsung reserves the right to cancel orders arising from pricing or other errors. Any information you provide to Samsung will be subject to Samsung’s privacy policies and terms of use. Fulfillment of the offer is the sole responsibility of Samsung. Offer is nontransferable. Offers are subject to change at any time without notice to you. Limit 1 offer redemption per customer.

Wix Offer Terms and Conditions: This offer is made by Wix and is for 15% off the yearly subscription price for the following Wix Premium Plans: Business Elite, Business, Core, and Light. To be eligible for this offer you must be a new Wix customer. A new Wix customer is defined as a customer who has not previously purchased a Wix subscription using their e-mail address. To redeem the offer, you must create a Wix account, upgrade to a Business Elite, Business, Core, or Light plan through your Wix Dashboard, and purchase a yearly subscription plan with a valid payment method after entering the coupon code “Amex15!” at checkout by December 31, 2023 at 11:59 ET. Discount does not apply to add on services, fees, or applicable taxes. Discount does not apply to 3 Years, 2 Years, or Monthly Billing Cycles. Offer is nontransferable. Your credit card will be auto billed at the discounted offer price for your first year and will continue to be auto billed yearly at the then-current regular yearly price thereafter. Your Wix subscription plan will automatically renew unless you cancel before the end of the relevant subscription term pursuant to Wix’s terms and conditions. To cancel your subscription at any time, go to Account Settings and follow the instructions under “Close your account.” Your cancellation will become effective at the end of that yearly billing period. If you cancel your subscription, you will not receive a refund and your access and subscription benefits will continue for the remainder of the yearly billing period. Offer cannot be combined with any other Wix offer. Any information you provide Wix will be subject to Wix’s privacy policies and terms of use. Fulfillment of the offer is the sole responsibility of Wix. Offers are subject to change at any time without notice to you. Limit one offer per new customer.