Shopping Protection with your Card

 

American Express® Card protection benefits mean you can shop with confidence using your eligible Charge or Credit Card for every purchase. Find out how Purchase and Refund Protection works.

Secure shopping, both online and in-store

 

We keep looking out for you even after you've made your purchase and brought it home. Our range of Card protection benefits means you can shop with confidence using your eligible Charge or Credit Card for every purchase.

Purchase Protection

 

We know how frustrating it is to buy something that you love, only to find that it is lost, has been stolen or damaged. With 90-days Purchase Protection on selected American Express Cards, you can rest assured knowing we’ll reimburse you for repair, replacement or accidental damage for new purchases made on your American Express Card, up to $5001.

 

Please refer to the Terms and Conditions of your eligible Card to view full details on Purchase Protection.


Refund Protection

 

If you’re having trouble getting a refund, 90-days Refund Protection can help. Simply ensure the purchase was made on an eligible American Express Card and we'll reimburse up to $500 per item1.

 

Please refer to the Terms and Conditions of your eligible Card to view full details on Refund Protection.


Extended Warranty

 

If your warranty has run out, just as you need it, Extended Warranty might have you covered. With select American Express Cards, eligible purchases will enjoy an extended manufacturer’s warranty of up to 12 months. You’ll be covered for up to $10,000 per year and $10,000 per claim, with no excess1.

 

Refer to the Terms and Conditions of your eligible Card to view full details on Extended Warranty.

Other service and security benefits

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Prevent Phishing

 

A range of simple and effective ways to protect yourself from phishing.

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SafeKey Secure Technology

 

Cutting-edge Secure technology adds extra levels of security to protect you against online fraud.

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Fraud Protection and Alerts

 

Use your Card with confidence, prevent fraud and shop safely.