American Express®
Corporate Gold Card
The Card designed to work for you – in the office and on the road
New Cardmember? Get started here.
Travel for business more confidently with the backing of American Express
Travel Emergency Assistance1
Can provide eligible Cardmembers with access to out-of-town, worldwide emergency medical assistance services and legal referrals by telephone, 24/7/365.
For assistance, call
- 1-800-678-5523 (Canada and the U.S.) or
- 1-514-285-8165 (Collect abroad)
Access remarkable rewards and exclusive experiences
Membership Rewards®
Our optional Membership Rewards program allows you to earn one Membership Rewards point for virtually every dollar in purchases charged to your Corporate Gold Card.2
- Use your points towards eligible flights, hotels or car rentals through American Express Travel Online3
- Treat yourself with American Express® Prepaid Cards4 or browse the wide selection of gift cards5 from other top brands
- Redeem for top-brand merchandise6, from electronics to travel accessories
Enrolment is required. To find out if you are eligible for Membership Rewards, ask your Program Administrator or call 1-800-716-6661. Annual program fee applies.
Amex ExperiencesTM
Get access to Front Of The Line® Amex Presale TicketsTM7 and Amex Reserved TicketsTM7 to some of the most in-demand concerts, theatre productions, and special events often before the general public.
Enjoy world-class services and support tailored to meet your business needs
Dedicated customer service
Professional customer assistance is always just a phone call away. Whether you have billing inquires or need information or access to a Card benefit or service, we’re ready and able to provide the support you need.
To contact customer service, call
- 1-800-716-6661 (Canada) or
- 905-474-9329 (GTA or collect)
- Monday–Friday, 8AM–8PM EST, Saturday 10AM–6PM
Or contact your Program Administrator with questions specific to your company.
Express Cash offers managed access to cash for travel emergencies and incidentals.8 If eligible, you can conveniently obtain cash for out-of-pocket business expenses using a network of more than 1.5 million ATMs located in airports, hotels and shopping complexes around the world.
If you need to extend a business trip by a couple of weeks or pay for unexpected business entertainment costs, no problem. The Corporate Gold Card gives you the flexibility and confidence of having No Pre-set Spending Limit.9 Your purchases are approved based on your past spending and payment patterns and other factors.
When enrolled in Online Services, you can make payments, view statements, complete expense reports and manage your Membership Rewards anywhere Internet access is available. Or, access your account on the go with the American Express® App.
Emergency Card replacement
If you discover your Corporate Gold Card is missing, just call us through our toll-free number. A replacement Card will be issued as soon as possible. When travelling, you can count on help from a worldwide network of more than 2,000 American Express® travel locations in over 140 countries to make arrangements for travel and financial related assistance and information.
For service, call
- 1-800-716-6661 (Canada),
- 1-800-528-4800 (U.S. & Caribbean) or
- 905-474-9329 (Collect abroad)
See full list of American Express contacts
Protection for at home and abroad
Coverage for when your flight is delayed or you are denied boarding for up to 4 hours or more and no alternate transportation is made available. When you charge your airline tickets to your Card, you could receive up to $1,000 (combined maximum with Baggage Delay Insurance) for necessary and reasonable accommodations, restaurant expenses, and essential items purchased within the period of the flight delay or denied boarding.
Coverage for when your checked baggage is delayed for 6 hours or more. When you charge your airline tickets to your Card, you could receive up to $1,000 (combined maximum with Flight Delay Insurance) for reasonable and necessary emergency purchases for essential clothing and other items within four days of arrival at your destination.
When your checked or carry-on baggage and personal effects are in transit, this coverage could protect you for loss or damage up to $1,000 per trip for all insured person(s) combined if you charge your airline tickets to your Card.
When you charge your accommodations to your Card, you could receive up to $1,000 in coverage against the loss of most personal items (excluding cash) if your accommodation is broken into.
You could be covered for the theft, loss, and/or damage of your rental car with a Manufacturer’s Suggested Retail Price of up to $85,000 for rentals of 48 days or less when you charge the full cost of your rental to your Card. To use this coverage, simply decline the Collision Damage Waiver, Loss Damage Waiver, or similar option offered by the rental agency.
You can be covered up to $500,000 of Accidental Death and Dismemberment Insurance when you fully charge your plane, train, ship, or bus tickets to your Card.
Travel with more confidence by complementing your travel coverage with one of these insurance packages:
- Travel medical insurance – if you are just looking for out-of-province emergency medical insurance
- Travel medical and trip interruption insurance – If you need out-of-province emergency medical insurance plus trip interruption/after departure insurance, trip delay insurance, baggage and personal effects insurance, and flight and travel accident
- Trip cancellation and interruption insurance – if you already have out-of-province emergency medical insurance and need coverage for non-medical situations such as trip cancellation and trip interruption, trip delay, baggage and personal effects as well as flight and travel accident
- All-in-one protection – if you need the most comprehensive coverage with features such as out-of-province emergency medical insurance, trip cancellation insurance, trip interruption insurance, trip delay insurance, baggage and personal effects insurance, and flight and travel accident insurance
To get a quote and to enrol, visit www.americanexpress.ca/travelinsurance or call the Travel Insurance Enrolment Centre at 1-866-587-1029.
To submit a claim for Travel Accident Insurance12†, please call 1-877-777-1544 (toll-free from the US & Canada).
Submit a claim
Travel Accident Insurance13†
To submit a claim for Travel Accident Insurance13†, please call 1-877-777-1544 (toll-free from the U.S. & Canada).
Other coverages
For other coverages listed above, please visit the Online Claims Portal to submit a claim.
Agreements & terms downloads
Find important Cardmember agreements, insurance certificates and other terms and conditions.
(Please check with your Program Administrator or call the number on the back of your Card to verify your payment terms)
†: All Insurance coverage is subject to the terms and conditions of their respective master policies. Certain limitations, exclusions and restrictions apply. Please read your Certificates of Insurance carefully.
®, TM: Used by Amex Bank of Canada under license from American Express.
1. This is not an insurance. Costs associated with any out-of-pocket expenses related to your Travel Emergency Assistance inquiry are your responsibility. Services will be provided as permitted under applicable law and must be authorized and arranged by AXA Assistance.
2. Membership Rewards – Earn one point for virtually every dollar charged on eligible, enrolled American Express® Corporate Cards. In the case of a Corporate Card, participation in the Membership Rewards® program is subject to the approval of the Company or other entity in whose name the Corporate Card account is opened. In order to participate and before any points can be earned, the Cardmembers must first enrol in the program (except for the Corporate Platinum Card® from American Express which, if Company approval is given, is automatically enrolled in the Program). The Company or other entity may also cancel participation in the Program at any time. Rewards are subject to availability and restrictions may apply as to when the reward can be redeemed. Amex Bank of Canada reserves the right to terminate the program with three (3) months prior notice. Items submitted to us or recognized by our systems as being purchases or charges for travellers cheques or foreign currencies, cash advances, balance transfers, Amex Cheques, Express Cash transactions, annual fees, finance charges and/or other fees or charges are not eligible to earn points. Redeemed rewards are not refundable, exchangeable, replaceable or transferable for cash or credit. Amex Bank of Canada reserves the right to change the Program Terms and Conditions, including without limitation assignment and reassignment of tiers and associated rights, at any time without notice. To cancel enrolment in the Membership Rewards program at any time, please call 1-800-716-6661. Please visit membershiprewards.ca or call for more information, for current annual fees or for full Membership Rewards Terms and Conditions.
3. Membership Rewards points are accepted as payment for a wide range of travel options through American Express Travel Services. Membership Rewards points can be used to pay for new travel purchases, including taxes and surcharges. Membership Rewards points are not refundable. Membership Rewards points have no cash value. Travel selections are based on available space and are subject to terms and conditions of travel suppliers. For car rental companies and hotels that do not accept prepaid bookings, contact American Express Travel Services at 1-855-804-9600 for details about how you can use your Membership Rewards points. In order to redeem points for any travel booking, the Membership Rewards Program account must be active and the Card must be in good standing. When you redeem points for an eligible travel booking, the full cost of the flight, including taxes, fees and carrier surcharges will be charged to your Card. Within 10 business days from the date of booking, you will receive a statement credit for the amount you redeemed. If your statement monthly cycle cut date falls between the date the transaction is recorded on your statement and the date the statement credit is processed, you will be responsible for paying your monthly statement in full. The statement credit will be applied against your next statement. If the American Express Installment Program applies to you and you also redeem points for one or more transactions, the Installment Program will take precedence and the credit will apply to your account in the regular course. This could result in you having a credit balance on your account. If you want to reduce the credit balance, you can cancel any active installment plans you may have. See the Installment Program terms and conditions in your Cardmember Agreement for details, if applicable. Bookings are also subject to American Express Travel Terms and Conditions. To view these please visit americanexpress.ca/termsandconditions.
4. Funds do not expire. For use in Canada, U.S. and other countries that accept American Express Cards. For more information on Terms and Conditions call 1-833-350-2461 or visit AmexPrepaidCard.com.
Use at merchants in Canada, U.S., and other countries that accept American Express Cards except for any other merchants or transactions that American Express may determine from time to time. Usage in certain countries may at times be restricted by law. This Card is not eligible for protection under any Zero Liability policy. Funds do not expire. The Card cannot be used at ATMs. Not redeemable for cash, except where required by law. Additional limitations apply, including restrictions on use of the Card for recurring billing. Read enclosed Cardholder Agreement for complete terms and conditions, including a binding individual arbitration clause. Replacement Card issued only to the extent of available funds at time of notification. For customer service, call 1-833-350-2461. For balance inquiries, current Cardholder Agreement, and additional information visit AmexPrepaidCard.com. Card balance not insured by the Canada Deposit Insurance Corporation (CDIC). Card issued by Peoples Trust Company pursuant to a license from American Express.
For Full Membership Rewards Terms & Conditions, visit membershiprewards.ca or call 1-800-668-2639. Corporate Cardmembers, please call 1-800-716-6661.
5. Membership Rewards points can be redeemed for Gift Cards or Certificates and other merchandise. The Gift Card or Certificate is subject to the Terms and Conditions indicated on the reward. For Full Membership Rewards Terms & Conditions, visit membershiprewards.ca or call 1-800-668-2639. Corporate Cardmembers, please call 1-800-716-6661.
6. Merchandise Availability –All merchandise rewards are subject to availability. If an order is not available, a similar item of equal value or greater will be substituted whenever possible. If a substitution is not available, your Membership Rewards points will be credited back to your program account and you will be contacted. Merchandise rewards are subject to change without notice. New merchandise rewards will be added to the program on a regular basis. Some rewards are available in limited quantities. Limited items will be noted in the product description.
Merchandise Delivery –Please allow 2–4 weeks for delivery. Cardmembers are required to provide a signature when rewards are delivered. Some items may have longer delivery times—this will be indicated. Orders are shipped via courier and require complete mailing address and telephone number for daytime delivery. (Orders cannot be shipped to a post office box).
Merchandise Returns –Redeemed rewards are not refundable, exchangeable, replaceable or transferable for cash or credit.
Merchandise Warranty –We make no warranties or representations, either express or implied. Warranties may not apply for commercial use of products. You should direct any warranty claims to the manufacturer or service provider in accordance with their warranty information (if applicable).
Subject to Membership Rewards Terms and Conditions. Visit membershiprewards.ca for full Terms & Conditions of the Membership Rewards program or call 1 800 668 AMEX (2639). Small Business Cardmembers, please call 1 888 721 1046. Corporate Cardmembers, please call 1 800 716 6661.
7. Front Of The Line® –Purchase must be charged in full to an American Express Card. Subject to availability and to event and ticketing terms, restrictions, verification procedures and fees. Tickets and packages are not transferable and cannot be resold. No refunds and no exchanges subject to merchant's obligations under applicable law.
8. Express Cash –Express Cash is available on select Corporate Cards, subject to Company and American Express approval and enrolment.
9. Spending Limits –American Express reserves the right to refuse to authorize any charge. Some Corporate Cards may carry specific usage guidelines and limits at the request of your company or at the discretion of American Express.
10. Underwritten by Belair Insurance Company Inc. You may contact the insurer at 1-833-964-2757 in Canada and the U.S. or visit https://info.client.insure.
11. Underwritten by Chubb Life Insurance Company of Canada (“Chubb Life”). Use your Card to book tickets for your spouse, dependent children (under 23) or any Supplementary Cardmember and they can also be covered. Spouse and dependent children (under 23) of Supplementary Cardmembers can also be covered. You may contact the insurer at 1-877-777-1544 in Canada or visit www.chubb.com/ca.
12. Amex® Travel Insurance is optional group travel insurance underwritten by Belair Insurance Company Inc. and administered by belairdirect Agency Inc. You may contact the insurer at 1 833 964.2757 in Canada and the U.S. or visit belairdirect.com. In this outline, we have given a brief description of just some of the benefits available under Amex® Travel Insurance. All insurance coverages are subject to the terms and conditions of the Group Policy issued to Amex Bank of Canada and the applicable limitations and exclusions described in the Certificate of Insurance issued upon enrollment. Please read the Certificate of Insurance carefully. Amex Bank of Canada identifies insurance providers and products that may be of interest to some of its customers. In this role we do not act as an agent or fiduciary for you, and we may act on behalf of the insurance provider, as permitted by law. We want you to be aware that we receive compensation from insurance providers and our compensation may vary by provider and product. We do not require you to purchase any insurance product, and you may choose to cover your insurance needs from other sources on terms they may make available to you.
13. Underwritten by Chubb Life Insurance Company of Canada (“Chubb Life”). You may contact the insurer at 1-877-777-1544 in Canada or visit www.chubb.com/ca.
©2025 Belair Insurance Company Inc. All rights reserved.
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