- Owing to special work arrangements announced by the Hongkong Post, there might be delays in the mailing of Membership Rewards gift card and merchandize redemption letters. We apologize for any inconvenience this may cause.
- Due to system upgrades, for American Express® Gold Business Card and American Express® Business Cardmembers, if you wish to transfer your Membership Rewards points to your Frequent Flyer Program(s), please call the number on the back of your card. Sorry for any inconvenience caused.
About Membership Rewards
About the program
Membership Rewards Program
Membership Rewards® Turbo program
For just HK$240 per year (this program annual fee will continue to apply on your next Membership Rewards renewal date, except for American Express Platinum Card), you can earn 2 points for every HK$1 spent on anything at anytime, anywhere & on an ongoing basis. You can transfer your points to redeem Frequent Traveler Program as well as to redeem any regular rewards stated under the Basic Program.
Membership Rewards Basic program
Alternatively, if you enroll in the Membership Rewards basic program, every HK$1 spent on your Card earns you 1 point. You can redeem your points from a wide range of exciting gifts and rewards including dining offers, cash vouchers, hotel stays, card fee waivers, charities donation and other merchandize, etc. Even better, you can enjoy FREE enrollment and your points will never expire.
American Express Platinum Credit Card Membership Rewards program
American Express Platinum Credit Card Membership Rewards program is only available to American Express Platinum Credit Card which you can earn 3 points for every HK$1 spent*. You can transfer your points to redeem Frequent Traveler Program as well as to redeem any regular rewards stated under the Basic Program.
The earn rate of 3 points for every HK$1 spent is applicable to the first HK$120,000 spent during each program period. From HK$120,001 and onwards, every HK$1 spent will entitle to 1 point. Each program period shall run from January 1 to December 31 of each such calendar year. Certain spending and charges do not earn Membership Rewards points (such as utility gas and electricity payment, Cash advances, annual fees, finance charges and other fees and administrative charges).
Keeping track of your point
Each month your outstanding points will be detailed on your American Express Card statement. If you have more than one Basic Card (e.g. a Charge Card and Credit Card), the combined total will be shown on the statement of your Primary Account (except for Card Accounts beginning with 3769) i.e. on your Charge Card statement.
1.Earn 2 points for every HK$1 spent is applicable to the first HK$160,000 spent during every 12-month Membership Rewards® Turbo Program period. From HK$160,001 and onwards, every HK$1 spent entitles to 1 point. Cardmembers may opt out from Membership Rewards® Turbo Program to Basic program by calling 2277-2150.
2.Membership Rewards® Turbo Program are not applicable to American Express Platinum Credit Card, Corporate Cardmembers and US$ Cardmembers.
3.Frequent Customer Program means a participating airline’s Frequent Flyer Program or a participating hotel’s Frequent Guest Program. An administration fee of HK$300 will apply to each air mile conversion (not applicable to Centurion members and Corporate Cardmembers).
4. Conversion rate of Corporate Cardmembers: 12000 Membership Rewards points = 1000 Asia Miles
Corporate Card Rewards Program
The Membership Rewards program gives Corporate Cardmembers the opportunity to earn points redeemable for air travel and hotel stays, as well as shopping, home and recreation items (see details below). Cardmembers earn 1 point for virtually every dollar charged on eligible, enrolled American Express Corporate Cards. These points have no expiration date whilst in the Membership Rewards Program Account. For added convenience, individual Membership Rewards program accounts can be managed online.
Enrolment in Membership Rewards is not automatic and an annual fee applies. Corporate Card enrolment is also subject to Company approval.
Membership Rewards Basic Program
You can redeem from a wide range of exciting gifts and rewards including cash vouchers, merchandise, lifestyle privileges and hotel stays. Annual fee for this program is HK$120.
Membership Rewards Frequent Traveller Option
Your points are redeemable for air travel and hotel stays. Of course you can also redeem exciting dining offers, cash vouchers, as well as shopping, home and recreation items. Annual fee for this program is HK$400.
Corporate Cardmembers: 2277 2150
(9:00am to 5:30pm, Mon to Fri except public holidays)
Manage Your Membership Rewards Online
Corporate Cardmembers can review program partners, search for rewards, transfer and redeem points online via Online Services.
Alternatively, call 2277 2150 (9:00am - 5:30pm, Mon to Fri except public holidays) to enroll in Membership Rewards Program or to obtain point balance, redeem or transfer points. An annual fee applies and enrollment is subject to Company approval.
Have we missed anything?
If you have any questions about the Membership Rewards programme or would like to learn more, please call us at 2277 2150
- About Turbo Program
- Terms and Conditions