For enquiries on payment allocations.
NOTE: Ensure that on the same day the bulk EFT payment is made, that a remittance advice is faxed to the remittance team. The remittance advice must be very clear with the whole Card number and the amount to be allocated against each Card, as well as the date that the bulk EFT payment was made. Please fax the remittance advice on the same day the bulk EFT payment is made.
For all enquiries from authorised personnel please contact the PA Servicing team.
Fax: (65) 6507 7484