Contactless
Enjoy faster payments with contactless
Contactless is the easy way to make payments with your American Express® Card. Simply hold your Card close to the reader, wait for the confirmation and you're done. Plus, you're covered by the same fraud protection, best-in-class service and Cardmember rewards you are used to.
How to use your contactless Card
Step One:
Check that your Card has the
contactless symbol
Step Two:
Check that the shop or the Card
reader displays the contactless logo
Step 1:
Step Three:
Hold your Card close to the
reader and wait for the beep – it’s as
simple as that
Contactless Security
Secure transactions
Contactless payments use the same security
as your Card's Chip, using dynamic and unique encryption keys which protect
effectively against counterfeiting.
Intelligent Security
Our teams of fraud protection experts use constantly evolving and sophisticated technology to analyse your spending patterns and will notify you if there is any unsual activity on your Account.
You're also covered by our Fraud Protection Guarantee as well as 24/7 customer support, so if you're ever
concerned about your Card security, just contact us.
Where can you use American Express contactless?
Enjoy the freedom to pay at thousands of retailers wherever you see the American Express and contactless logo.
Frequently Asked Questions
Contactless payments work through short-range wireless technology. The merchant terminal picks up a signal from your Card when it's very close to it.
Most American Express products have contactless technology. To check if your Card does, look for the contactless symbol on its back or front.
You can make payments up to S$200 with your American Express Card in Singapore.
Yes, it's very secure. Contactless payments provide the same security as Chip payments, using a dynamic and unique encryption key which protects against counterfeiting. If a fraudster tries to read your Card with a skimming device, without personal information such as your full name and security code, they won't be able to make a payment. Contactless payments are also sent to us for validation, which means they go through the same intelligent fraud algorithms and security checks as a Chip transaction.
All of our Cardmembers are covered through our Fraud Protection Guarantee. This means you won't be held responsible for any confirmed fraudulent charges, provided you have taken reasonable care to protect your Card, Account details, PIN and any device you have stored your Account details on. If your Card is lost or stolen, please call American Express immediately at the number of the back of your Card. We will issue a replacement Card usually within 48 hours.
You can use your contactless Card abroad in most places provided they're displaying the contactless and American Express logos. The transaction limit for American Express contactless payments varies in each country, so sometimes you may be asked to provide your signature. If contactless doesn't work, you can still pay by inserting your Card into the terminal and providing your signature.
We don't recommend tapping your wallet or purse on the reader if you have more than one contactless Card in it. Take out your chosen Card and hold it close to the terminal instead.
Not all merchants accept contactless payments. Check that the Card reader is enabled for American Express contactless payments by looking for the contactless symbol. If it is but your Card isn't working, you can request a new one by calling us. You can still use your Card to make Chip transactions in the meantime.
All payments, including contactless payments, can take up to 48 hours to be processed and appear on your statement.
Mobile Payments
Already using contactless? Make life even easier with mobile payments.
Add your American Express Card to your mobile wallet to get started.
Helping us keep your Account secure
Ensure your contact details are up to date so that we can reach you if we notice something is wrong.
If you misplace your Card, you can temporarily freeze it on the Amex App.
If your Card is lost or stolen, you can contact us replacement.
If you think you have been targeted by fraud - learn how to report a fraud here.
Related Pages
Purchase Protection*
What you buy matters to you, so it matters to us. Your American Express Card purchases are covered safely for up to 90 days*, protecting you against loss, theft or damage.
Fraud Alerts
We stay alert so you can relax. Our intelligent security systems monitor your Account, and if we spot anything unusual like suspicious spending patterns, we’ll notify you immediately.
Shop Safe with SafeKey®
It’s smart technology that helps us make sure it’s really you when shopping online.
*Purchase Protection is underwritten by Chubb Insurance Singapore Limited. Please refer to your Cardmember Agreement and Benefits for Terms and Conditions. Purchase Protection is only available to Personal, Gold, Platinum and Charter American Express Charge Card Members holding a valid American Express Card.