American Express with Google PayTM
You’re invited to add your eligible American Express® Card to Google PayTM so you can pay on the go with your compatible AndroidTM device.
Look for the contactless symbol when you check out at merchants that accept American Express contactless payments, or the Google Pay symbol when you pay within participating apps.
1. Download the Google Pay app and select '+'. You can download the app here.
2. If you have previously loaded a Card to your Google account, you will see it displayed for selection.
3. Otherwise, add another Card by scanning it using your device camera or manually entering the Card details.
4. Confirm the billing address for your American Express Card, and then follow the additional instructions.
5. For security purposes, we may ask you to enter a one-time Verification Code to confirm your identity.
1. Wake up your device.
2. Hold it to the contactless reader.
3. A checkmark will appear on the screen indicating that your payment was successful.
Where can you use American Express with Google Pay
You can use Google Pay at merchant locations that accept American Express Cards where you can swipe or tap your Card.
For more information on using Google Pay, click here.
Trusted safety & security
Enjoy the trusted security of American Express. Whether you tap with Google Pay, or click or swipe with your Card, we make fraud prevention our business. If there’s something unusual in your spending pattern, our intelligent security systems can help stop fraud in its tracks. Shop with confidence with our Fraud Protection Guarantee and get all of the power, rewards and benefits of American Express when you use Google Pay.
World-class service
When you use an eligible American Express Card with Google Pay, it works just like tapping your physical Card. So whichever way you pay, you can expect the same great customer service you can count on – anywhere, anytime.
Amex HK app
With the Amex HK app, you can easily manage your Account, view your Card transactions, account balance, account details, including pending transactions.
Android Device Payments with Google Pay
The following Terms and Conditions govern your use of your American Express Card in the Google Pay application (“Google Pay”) available on supported devices offered by Google. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACTIVATING OR USING YOUR AMERICAN EXPRESS CARD WITH GOOGLE PAY, BECAUSE BY DOING SO, YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT WANT TO AGREE TO THESE TERMS AND CONDITIONS, YOU MUST NOT ACTIVATE OR USE YOUR AMERICAN EXPRESS CARD WITH GOOGLE PAY.
1. You may use Google Pay with an American Express Card if you hold a basic or supplementary American Express Consumer Card issued by American Express International, Inc. ("American Express") in Hong Kong (“Eligible Cards”) (“Eligible Cardmembers”). Use of Google Pay is not available to holders of American Express Corporate Card, American Express Gold Corporate Card, American Express® Elite Corporate Card, American Express® Classic Corporate Card, American Express Corporate Meeting Card, American Express Corporate Purchasing Card, American Express Business Travel Account and all American Express Cards issued outside of Hong Kong. If you have a valid American Express Card issued by a licensed third-party financial institution, please check with your issuer if you are eligible to participate by calling the number on the back of your Card.
2. Google Pay allows you to make contactless payments using Eligible Cards at merchants who accept such contactless payments in lieu of presenting a physical Eligible Card and in-app purchases on Your Android device in supported applications. The applicable Cardmember Agreement continues to govern your use of an Eligible Card in Google Pay.
Security
3. Any person with your Android device passcode or a fingerprint registered to your device will be able to authorise transactions using your Card in Google Pay. Do not let anyone else, including family members, have their fingerprint registered to your device while your Card is registered in Google Pay. You must keep your device safe and secure at all times, and your device passcode secret.
4. You are solely responsible for maintaining the confidentiality of your Google User ID, passwords and any other means that you may from time to time have to access Google Pay.
5. Each Card being approved in Google Pay will be assigned a unique Device Card Number. This number will be used to identify your Card in transactions made using Google Pay and the partial number may be shown in transaction records in lieu of your Card number.
If your device is lost or stolen
6. Call us immediately using the number on the back of your Card if you believe that your Android device has been lost, stolen or your credentials compromised in any way or if you become aware of any unauthorized use of your Card in Google Pay. We can suspend your Card from Google Pay to prevent further unauthorised use.
Using Your Information
7. When you link your Card to your Android device in Google Pay, we will use your information in accordance with the Notice to Customers relating to the Personal Data (Privacy) Ordinance and the American Express Online Privacy Statement. This may include using your information to determine your eligibility to participate in Google Pay, to present you with servicing updates, as well as targeted offers, advertising or promotions if you have consented to receive such messages. Google may share information with us for fraud and identification purposes.
8. We will also make certain account information relating to each Eligible Card within Google Pay for display, including most recent transaction data, but not the full Card number of the Eligible card. You may decline to have the transaction data made available for display and still use Google Pay, but you must turn off this feature manually with Google through Google Pay. Google may access and process your information, including information about your transactions. Google’s use of your personal information is solely governed by Google’s Privacy Policy .
Using Google technology
9. In order to use Google Pay, you must agree to Google’s terms of use and privacy policy. Google may change Google Pay from time to time. American Express has no control over Google’s decisions to change Google Pay or any of its services or products (including Google’s terms of use or privacy policies).
Other important terms
10. American Express shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) as a result of your use of Google Pay, except for any liability which cannot be excluded by law.
11. American Express reserves the right to discontinue supporting the use of American Express Cards in Google Pay or change these terms and conditions at any time without prior notice. Except as otherwise required by applicable law, we may block, restrict, suspend or terminate your use of any Eligible Card(s) at any time without notice and for any reason, including if you violate these Terms and Conditions or any of your Cardmember Agreements, if we suspect fraudulent activity or as a result of the cancellation or suspension of your Eligible Card account. You agree that we will not be liable to you or any third party for any block, suspension, cancellations or termination of your use of any Eligible Card(s).
12. We reserve the right to revise these Terms and Conditions at any time and you are deemed to be aware of and bound by any changes to these Terms and Conditions by your continued access to or use of your Eligible Cards in Google Pay. If you do not accept any revisions made to these Terms and Conditions, your sole and exclusive remedy is to cancel your use of and delete all Eligible Card(s) in Google Pay.
13. In the event of any inconsistency between the English and Chinese versions of these terms and conditions, the English version shall prevail.