American Express Travel Hong Kong

Frequently Asked Questions

My Benefits

Find answers to your travel questions on Cardmember benefits including Membership Rewards, Fine Hotels + Resorts & The Hotel Collection.

Manage My Bookings

Find out about potential impacts of changing or cancelling your travel plans as well as managing your booking.

Flights

Find answers to popular questions on booking, changing or cancelling and managing your Flight bookings.

Hotels

Browse our Hotel FAQ page for customer support and helpful information regarding online hotel reservations.

Car Hire

Browse Frequently Asked Questions and learn more about Car Rental reservations.

Other Travel Information

Browse General Travel FAQ topics on Travel Insurance, Visas & Documentation and more.

Travel resources

Get Travel Insurance

Useful Information

Terms and Conditions

Travel support

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All travel services indicated in this website are provided by American Express TLS HK Limited. Travel Agent License no. 353929