Welcome aboard.

Your journey to a rewarding life starts here.

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Getting started is easy with your new American Express® Platinum Travel Credit Card Benefits.

Here is some helpful information related to your Card.

Calculate how your spending on shopping, dining, travel and more can add up to rewards.

Activating your Card

Activate your Card and select a PIN via any the following ways:

Download the American Express^® App.

Enter Card Details. Create User ID and Password.

Set a PIN of your choice and Activate your Card.

If you already have the Amex App, log in and go to ‘Account’ tab and select ‘Activate and Add Card to your Account’ option.

Manage your Card account on-the-go, and get more done with a few taps on the American Express App

Enjoy quick & secure access with just your fingerprint.

Set up real-time purchase alerts, spend tracking alerts, payment due date reminders, and weekly balance alert.

Access last 6 months’ statements in a simple PDF format.

View and redeem the reward points you have earned.

Reset your Online Account User ID or Password.

Block your Card temporarily if you have misplaced it*.

Chat with us on the App for quick support.

View, change, or unlock your PIN. Know more

Click below to download or give us a missed call at 7043337788 to receive a download link on your mobile phone.

-Opening in new window Download App

Register for online services at americanexpress.co.in/activate

Set a PIN of your choice and activate your Card.

Register and enjoy the ease of managing your account anytime, anywhere.

View your Account balance and pay your bill online

Set up SMS and email alerts to help keep up to date

Register for special offers and updates

View, change or unlock your PIN. Know more.

Track your Membership Rewards^® Points balance

-Opening in new window Register Now

Call the helpline number printed on the reverse of your Card.

Follow the IVR to set a PIN of your choice and activate your Card.

Register for online services at americanexpress.co.in or via the Amex App.

Using your Card

You can easily manage and control the following domestic and international Card transaction types:

In-store/point of sale (Chip)

Online Websites and Mobile Apps

Contactless - Tap and Pay

ATM*

You can manage the controls in 3 easy steps:

1. Log in to your Online Card Account or Amex App
2. Go to ‘Account Management’ (Online Account) or ‘Account’ (App)
3. Go to ‘Transaction Security Settings’ to manage and modify your transactions security settings

Once saved, the transaction settings will be effective immediately on your Card.

If your Card gets renewed or replaced in the future, onlyin-store/point of sale (Chip), and ATM transactions within India will beenabled by default. You will be required to enable online, international, andcontactless transactions on your Card by following the steps above.

Refer to the FAQ page should you have any queries.

*You need to be enrolled in the Express Cash facility towithdraw cash from ATMs International ATM transaction may be enabled basisyour international spend behavior.

Please be aware that , Cash withdrawal services on your American Express Card have been temporarily paused in India, effective 31st January 2022. However,
you may still avail the service in international locations.

-Opening in new window Manage your settings

Enjoy special cashbacks, discounts, and Bonus points when you travel, shop, dine or do a lot more with your American Express® Credit Card.

Terms and conditions apply

index-Opening in new window Explore Offers

Your Cardmembership opens up the world to you with your Card being accepted online, on your street and all over the world. You can use your Card for practically anything and everything, across purchases such as:

Shopping

Dining

Travel

Online

Education

Utilities

Fuel

Entertainment

Saving your new American Express Card details at your favourite online retailers is the most convenient way to quickly make purchases online. Check out faster whenever you shop online at places like Amazon, Flipkart, Myntra, Uber, Swiggy, Paytm, Big Basket, BookMyShow and many more

Managing your Card

Once you register for Online Account Services, you can easily access your Card Statement. To ensure your payment due date is set to one convenient for you, please contact Customer Services to discuss changing the date your statement is sent each month. If your Account is currently overdue for payment, please make the payment before requesting any change.

You can pay your Card bill through any of the following ways:

Online Funds Transfer: NEFT

Online Payment : Debit card powered by Rupay; UPI/BHIM-UPI; UPI QR Code/BHIM-UPI QR Code

Recurring Direct Debit/NACH

Drop Boxes

Courier

making-a-payment-Opening in new window Know More

Stay on top of your Account with our wide range of alerts – from balance updates, real-time transaction alerts to payment due date reminders.

You can do this by logging into your account and setting up the alerts of your choice.

You can also set up push notifications through the Amex App.

-Opening in new window Set up alerts

If your Card is lost, stolen, damaged or not received you can order a replacement Card for yourself or your additional Cardmembers on your Account by calling up Customer Care. Know more

Offers to discover

Enjoy special cashbacks, discounts, and Bonus points when you travel, shop, dine or do a lot more with your American Express® Credit Card.

Explore Now

Shopping made rewarding with 3X Bonus points.

Shop with your favourite brands on Reward Multiplier and earn extra reward points every time you pay using your American Express® Card.

Shop Now

The American Express App

View your reward points, set up alerts and manage your account on the go with the Amex App

Download App

For Frequently Asked Questions, please visit the Help Center

Spend Rs. 1.9 Lacs in a Cardmembership year¹ and get benefits worth upto Rs. 5,500

Earn 15,000 Bonus Membership Reward points* redeemable for Flipkart⁵ voucher or Pay with Points option in Amex Travel Online² worth Rs. 4,500

You also earn 3,400 regular Membership Reward points⁴, on spending Rs. 1.9 lacs, redeemable for Flipkart voucher or Pay with Points option in Amex Travel Online worth Rs. 1,020

These benefits are effective 22^nd January, 2021

Spend Rs. 4 lacs in a Cardmembership year¹and get benefit worth upto INR 18,600 .

Earn 25,000 Bonus Membership Reward points* redeemable for Flipkart⁵ voucher or Pay with Points option in Amex Travel Online² worth Rs. 7,500.
On spending Rs. 4 Lacs in a year, you also earn 3,700 Regular Membership Rewards points⁴ redeemable for Flipkart voucher or Pay with Points option in Amex Travel Online worth Rs. 1,100 .
These benefits are effective 22^nd January, 2021
Also get a Taj Experiences E-Gift Card³ worth Rs. 10,000 from Taj, SeleQtions and Vivanta Hotels. This E-Gift Card will be mailed to you on reaching the spend threshold.

The*Membership Rewards points received on spend milestones is a combination of threshold and Bonus Membership Rewards points, credited in parts and once in a Membership year. You will get your threshold Membership Rewards points once you achieve the spend milestones. However, to claim your Bonus Membership Rewards points, please reach out to us via chat through the Amex App or call the number at the back of your Card.

If you wish to redeem Membership Rewards points credited on spend milestones for Flipkart Vouchers, these points will be debited in entirety i.e., 15,000 Membership Rewards points redeemable for Flipkart vouchers worth Rs. 4,500 and 25,000 Bonus Membership Rewards points redeemable for Flipkart vouchers worth Rs. 7,500. Membership Rewards points can also be redeemed for the Pay with Points option in Amex Travel Online at the value of Rs. 0.30 for each Membership Rewards point.

These Membership Rewards points can also be redeemed for any other voucher of your choice from the Membership Rewards catalogue.

Keep an eye on your Spend Milestones

Track your spends on the American Express® App and find out how much more you need to spend to reach these spend milestones.

Give a missed call on 7043337788 to get the download link on your mobile phone.

Download the App

1. Year is defined as 12 months from the date of card issuance/renewal

2. For Taj Stay Voucher E-Gift Cards Terms & Conditions, click here

3. Assuming that 10% of the total spend was at Fuel, Insurance and Utilities (which includes Water, Gas and Electricity bill payments) categories where-in you will not earn any Membership Rewards Points.

4. For Flipkart Voucher Terms & Conditions, click here

Welcome Gift

Get a Welcome Gift of 10,000 Membership Rewards Points* redeemable for Flipkart² voucher or Pay with Points option in Amex Travel Online³ worth Rs. 3,000. These benefits are effective 22nd January, 2021.

Please note: Welcome Gift is available only in the 1st year on payment of the annual fee and on spending INR 15,000 within 90 days of cardmembership.

Reward yourself with every swipe

From the moment you start using your Platinum Travel Credit Card, you’ll begin collecting 1 Membership Rewards Point on every INR 50 spent¹, except for spends on Fuel, Utilities, Insurance, Cash Transactions and EMI conversion at Point of Sale.

Shop with your favourite brands on Reward Multiplier and earn 3X reward points every time you pay using your American Express^® Card.

Redeem Reward points

Our Membership Rewards catalogue offers you a wide range of options to redeem your points on entertainment, travel, dining and products including electronics, apparel, home essentials.
Book flights, hotels or experiences on the American Express Travel online website.
Pay with points at online retailers.
Purchase Gift Cards or eVouchers from a choice of well-known brands.
Transfer points to travel, hotel and retail loyalty programs.
Use points to offset any purchase made on your Card.
Redeem points for a Taj stay voucher at higher value. Complete the spend milestones and get bonus Membership Rewards points. These points can be redeemed for a Taj stay voucher worth up to Rs. 34,000* every year.

Explore Catalogue

1. You will not earn Membership Rewards Points on your American Express Card for all your spending on fuel, insurance and utility (electricity, water and gas bills) payments. Fuel includes petrol, diesel, CNG from Oil Marketing Companies (OMCs). Utility services includes providers of household/domestic electricity, gas and water. These providers can be government departments and agencies including local, state, municipal organizations, public housing societies and apartment associations.

² for Flipkart voucher Terms and Conditions Click here

³Amex Travel Online is an American Express backed travel webpage for booking International and Domestic Flights and Hotels and Transfers. You can use yourMembership Rewards points to book international and domestic Flight and Hotel ticket. Click here to know more.

Beginning 3 May, 2022, the Membership Rewards Points that have been accrued onto your American Express Platinum Travel Credit Card will no longer expire till the card is active and in good standing . In the event of Card cancellation,initiated by either the Cardmember or American Express, the Membership Rewards Points will get forfeited within 30 days of the cancellation.

*Membership Rewards points received on spend milestones is a combination of threshold Membership Rewards points and Bonus Membership Rewards points. You will get your threshold Membership Rewards points once you achieve the spend milestones however, to claim your Bonus Membership Rewards points, reach out to us via chat through the Amex App or call the number at the back of your Card

Offers on your Card

20% off on Dining

Enjoy up to 20% off at select restaurants in India. Savour a fine dining experience, or a casual Sunday brunch at your local favorite from our restaurant partners.

Explore Offers

Fuel Waiver

0% Convenience fee on fuel purchase at HPCL for transactions less than Rs. 5,000 and 1% Convenience fee on fuel purchases per transaction is applicable for all
transactions of Rs. 5,000 and above.

American Express Travel Online

With a huge selection of flights, hotels & car hire, our online services are designed for all your travel needs! You can also pay with your reward points, including taxes.

Book Travel Online

Services and convenience on your Card

Your American Express Card is packed with features and services that are designed for your convenience.

From flexible payment options, additional Cards for your family to 24X7 assistance, you can enjoy your Cardmembership seamlessly.

Quick links to your service account.

Request a replacement Card

Request for a new Card in case your last Card was misplaced, stolen, damaged or never received.

Download Statements

View and download last 6 months statements to stay on top of all your purchases.

Manage your PIN

Create, view or change your PIN with a few simple steps

Dispute a Charge

Open a billing dispute for charges you do not recognize and incorrect charges.

These are the services that you can enjoy with your Cardmembership -

Stay protected from any fraud arising out of any unauthorized use of the Credit Card. If you report within 3 working days and your liability to American Express shall be nil.

If the fraud is reported after 3 days, your liability will be a maximum of INR 1,000. Refer MITC for complete details.

Experience unmatched services with 24x7 customer care services and Emergency Card Replacement, anywhere in the world.

Your American Express Card may be enabled for contactless payments. To see if your Card is contactless, look for the contactless symbol network on the front and back of your Card. To make a Contactless purchase, touch your Card on the front of the specially marked American Express Contactless reader. For purchases of less than Rs.5,000, you will not need to enter your Personal Identification Number (PIN) or sign. To know more visit here

Please be advised that few of our merchant terminals are still undergoing the upgrade process, to support Contactless Transactions upto INR 5000, without PIN authentication. We regret inconvenience, caused, if any, during this transition period.

Refer to the MITC for terms and conditions.