Explore your Platinum Card benefits

Platinum brings you unrivalled travel experiences, exclusive invitations and generous rewards. From outstanding travel insurance and airport lounge access to room upgrades at hotels around the world, you'll find all your benefits here.


Image of The Platinum Card®
Explore your Lounge access
Whether you're looking for a place to rest and recharge or somewhere to catch up on work, you have access to our growing network of lounges across 120 countries and counting.
Unlock a world of travel
Explore far afield with your annual $200 Travel Credit. You can redeem it for eligible flights, hotels or car hire at American Express Travel.
Your room in a view

Receive an exclusive suite of benefits with an average total value of more than NZ$750 when you book Fine Hotels & Resorts online or through Platinum Travel Service.

Learn more about Platinum events
The best seat in the house

Your Platinum Card is your key to curated experiences, with access to a calendar of curated events across the globe.

Find places you'll never forget
With American Express Invites, you have access to pre-sale tickets to a variety of concerts and shows.
Where can I use my Card?
Welcomed at more places where you live, work and play, American Express Cards are accepted at tens of thousands of places across NZ.
Transfer points
With Platinum, you can transfer points to a choice of 7 major Airline Reward Partner programs, including Air New Zealand Airpoints.
Where can I use my Card?
Welcomed at more places where you live, work and play, American Express Cards are accepted at tens of thousands of places across NZ.
Enjoy the gift of choice
Choose from our selection of retail, travel and entertainment gift cards to turn Membership Rewards points into something you really want.

Useful Information 

Your Platinum Insurance
As a Platinum Card Member, you're entitled to a world of benefits, including complimentary Insurance to protect you, your partner and your dependent children up to the age of 24.
We're here to help 24/7
No matter where you are in the world, if the unexpected happens on your travels and a medical emergency arises, your first port of call is Chubb Assistance.
Complete your claim online
Submitting your claim online gives you more control and convenience. Plus, Chubb can process your claims more quickly.



1. American Express Platinum Card Insurances are underwritten by Chubb Insurance New Zealand Limited (Company No. 104656) (Chubb) and are subject to the terms, conditions and exclusions contained in the American Express Platinum Card Insurances and policy of insurance between American Express International (NZ), Inc. (Company Number 867929) (American Express) and Chubb. This product page does not take into account your objectives, financial situation or needs. It is important for you to read the full Terms and Conditions and consider the appropriateness of that insurance in relation to your individual requirements. 


2. Cover applies for incidents occurring on or after 27 November 2017. For all non-emergency insurance claims, please follow the link www.americanexpress.com/newzealand/claims. This insurance is subject to Terms, Conditions and exclusions – see the full insurance Terms and Conditions for your Platinum Card available at americanexpress.co.nz/platinuminsurance. You must use your American Express Card to pay for your smartphone or monthly contract in order to be covered under the Smartphone Screen Insurance. Maximum of 2 claims per 12 month period, per Account, maximum cover of $500 per claim and an excess of 10% of the claimed amount applies. Waiting periods may apply. The insurance is underwritten by Chubb Insurance New Zealand Limited (Company No. 104656) under a group policy held by American Express International (NZ), Inc. (Company Number 867929). Card Members are not a party to the group policy, but may be able to claim under it as third party beneficiaries. This communication does not take into account your objectives or financial situation. You should read the full Terms and Conditions to decide if this insurance meets your needs.



Please view the full insurance coverage terms and conditions here


The American Express Charge Card Agreement is available here

Make the most of your Platinum Card

Download the Amex App
With the Amex Mobile App, you can easily manage your Account and access the latest Amex Offers, all on the go.
Online Account management
You can find your most important Account details such as your current balance, next payment due date and Membership Rewards points balance in Online Services.
Update your details
Update your details and preferences with ease using Online Services. Change your phone number, email address or Online Services password at your own convenience.


Share your Card benefits.


Add a family member or friend to your Account. Platinum Card Members can have up to 4 additional Card Members for no extra fee.


Additional Platinum Card Members can take advantage of the 24/7 Platinum Concierge and get access to over 1,200 Airport lounges across 130 countries.


Not a Platinum Card Member? Apply now