Amex Experiences
Enjoy exclusive access to a range of curated events which have been put together with your health and safety top of mind. From exceptional food and wine experiences,to golf events and drive days, we hope there is something for everyone to look forward to. For more information, please email nzevents@aexp.com.
We are closely monitoring the frequently changing event conditions and will release tickets periodically throughout the year via email and by updating this page. To ensure you stay up to date with the status of our exclusive ticketed events and to receive future invitations once available, update your communication preferences to receive American Express marketing or visit this page.
Experience Amisfield
Experience a culinary weekend like no other, as Innovation Award Winner for 2022, Executive Chef Vaughan Mabee creates a one-of-a-kind degustation menu to dive into Friday evening.
On Saturday attendees may select one of the two activities. You may journey over to Cromwell for exclusive access to the Amisfield Estate Winery & Vineyard for a special tour before sampling various varietals from the barrels and the old cellar. Alternatively, you can enjoy a round of golf at the stunning Millbrook Golf Course.
Date: 5:30pm Friday 27 May 2022 – 4:30pm Saturday 28 May 2022
Time: 2-day event
Location: Queenstown
Event Inclusions:
- Degustation menu with matched wines
- Insights from Executive Chef, Vaughan Mabee on his creative process
- Tour of Winery or Round of Golf
Price: NZD$250.00 per person.
RSVP by 6 May 2022. Please note, the event may sell out prior.
Places are limited. Please RSVP as early as possible by contacting Platinum Concierge on 0800 377 421.
Terms and Conditions: Tickets are limited and available on a first come first served basis. Please RSVP by 6th May 2022 by contacting Platinum Concierge on 0800 377 421. For more information visit http://amex.co.nz/platinumevents, or contact Platinum Concierge. Payment must be made with an American Express Platinum Card® bearing the Platinum Card Member’s name eligible for this offer. Ticket sales are non-refundable and cannot be resold, offered, promoted or used as prizes or for any other commercial purpose. Must be 18 years of age or older to attend. Maximum 2 tickets per Account. Photography and media may be present at the events and you may be part of (and agree to participate in) any photography/media depiction of the event. American Express reserves the right to amend or cancel any event and will provide reasonable notice if it does so. Should American Express cancel an event, tickets purchased to that event with your American Express Platinum Card® will be fully refunded to the Card Member’s Card. Transport, flights and accommodation are not included, unless otherwise stated. For travel assistance, please contact Platinum Concierge on 0800 377 421. Should American Express cancel an event and you have booked travel for the cancelled event with Platinum Concierge, please contact them to arrange a refund or reschedule, if permitted in the terms of your travel booking. Any travel expenses incurred as a result of event cancellations will not be refunded by American Express..
Covid Safe Information: The COVID-19 vaccination policy for attendance of experiences will be determined by the venue the event is being held at. Should the venue not have a COVID-19 vaccination policy in place, the policy will be determined pursuant to applicable New Zealand Government guidelines. While American Express, our event management partners, and the venue will take steps to minimise the risks of COVID-19, including complying with all relevant Government guidelines, the Card Member (and guests of the Card Member) acknowledges that these risks cannot be eliminated altogether and agrees not to hold American Express and/or the venue responsible in relation to COVID-19. It is also the Card Member’s responsibility to help manage the risks of COVID-19 in the lead up to and at the event to ensure continued safety and compliance with any Government restrictions in place for you and your guests. Any guest participating in the experience who: (a) is feeling unwell or has had any flu-like symptoms within the last 7 days leading up to the event, (b) has tested positive for, or been in close contact with someone who has tested positive for COVID-19 and is required to isolate for a 7 day period/or until the individual has experienced a 24 hour period without symptoms or (c) are awaiting the results of a COVID-19 test, must not attend and you should contact Platinum Concierge immediately. Individual venues and partners may have further requirements, and these will be confirmed closer to the date of the event, in your information pack. Should you attend an event and the Ministry of Health or other Government Department makes a formal request, you consent to American Express and the venue disclosing your personal information for contact tracing purposes. As the primary ticket purchaser, you are responsible for providing the contact details of all guests in the group.
Code of Conduct: American Express promotes a safe, enjoyable and inclusive environment for all Card Members and their guests at any American Express venue or experience. This includes a zero tolerance policy in relation to inappropriate behaviour, including (but not limited to) any level of abuse, such as aggressive or offensive behaviour toward any American Express/partner/event staff, any Card Member and their guests, or any other guests present within the American Express venue or experience. American Express also promotes responsible consumption of alcohol and has the right to refuse service of alcohol to an intoxicated guest. Should any Card Member or guest(s) of the Card Member exhibit (what American Express deems to be) inappropriate behaviour at any American Express venue or experience, American Express reserves the right to remove the Card Member and/or guest(s) from the venue or experience and prohibit future attendance. American Express also reserves the right to cancel the Card Member’s American Express Card(s) immediately.
A Game Series : The Ultimate Golf Session (Sold out)
Enjoy a fun-filled evening at New Zealand’s first purpose-built golf performance & excellence centre, The Sweet Spot. Experience something different at each of the 9 bays. From, closest to the pin to longest drive competitions, chipping masterclass with PGA Pro, Cam Jones, the ability to play and feel like you are at St Andrews or to having a ball fitting with the team from Titleist, this event is one you won’t want to miss.
Date: Tuesday, 26 July 2022
Time: 5:30pm – 8:30pm
Location: The Sweet Spot, Unit 4/35 William Pickering Drive, Rosedale, Auckland 0632
Event Inclusions:
- Canapes and drinks throughout the evening
- Coaching tips with PGA Pro, Cam Jones
- Prizes and giveaways throughout the evening
- Ball fitting with the Titleist team
Price: Sold out
RSVP by 8th July 2022 . Please note, the event may sell out prior.
Places are limited. Please RSVP as early as possible by emailing nzevents@aexp.com
Terms and Conditions: Tickets are limited and available on a first come first served basis. Please RSVP by 8th July 2022 by emailing nzevents@aexp.com. For more information visit http://amex.co.nz/platinumevents, or contact Platinum Concierge.Must be 18 years of age or older to attend. Maximum 4 tickets per Account. Photography and media may be present at the events and you may be part of (and agree to participate in) any photography/media depiction of the event. American Express reserves the right to amend or cancel any event and will provide reasonable notice if it does so.Transport, flights and accommodation are not included, unless otherwise stated. For travel assistance, please contact Platinum Concierge on 0800 377 421. Should American Express cancel an event and you have booked travel for the cancelled event with Platinum Concierge, please contact them to arrange a refund or reschedule, if permitted in the terms of your travel booking. Any travel expenses incurred as a result of event cancellations will not be refunded by American Express.
Covid Safe Information: The COVID-19 vaccination policy for attendance of experiences will be determined by the venue the event is being held at. Should the venue not have a COVID-19 vaccination policy in place, the policy will be determined pursuant to applicable New Zealand Government guidelines. While American Express, our event management partners, and the venue will take steps to minimise the risks of COVID-19, including complying with all relevant Government guidelines, the Card Member (and guests of the Card Member) acknowledges that these risks cannot be eliminated altogether and agrees not to hold American Express and/or the venue responsible in relation to COVID-19. It is also the Card Member’s responsibility to help manage the risks of COVID-19 in the lead up to and at the event to ensure continued safety and compliance with any Government restrictions in place for you and your guests. Any guest participating in the experience who: (a) is feeling unwell or has had any flu-like symptoms within the last 7 days leading up to the event, (b) has tested positive for, or been in close contact with someone who has tested positive for COVID-19 and is required to isolate for a 7 day period/or until the individual has experienced a 24 hour period without symptoms or (c) are awaiting the results of a COVID-19 test, must not attend and you should contact Platinum Concierge immediately. Individual venues and partners may have further requirements, and these will be confirmed closer to the date of the event, in your information pack. Should you attend an event and the Ministry of Health or other Government Department makes a formal request, you consent to American Express and the venue disclosing your personal information for contact tracing purposes. As the primary ticket purchaser, you are responsible for providing the contact details of all guests in the group.
Code of Conduct: American Express promotes a safe, enjoyable and inclusive environment for all Card Members and their guests at any American Express venue or experience. This includes a zero tolerance policy in relation to inappropriate behaviour, including (but not limited to) any level of abuse, such as aggressive or offensive behaviour toward any American Express/partner/event staff, any Card Member and their guests, or any other guests present within the American Express venue or experience. American Express also promotes responsible consumption of alcohol and has the right to refuse service of alcohol to an intoxicated guest. Should any Card Member or guest(s) of the Card Member exhibit (what American Express deems to be) inappropriate behaviour at any American Express venue or experience, American Express reserves the right to remove the Card Member and/or guest(s) from the venue or experience and prohibit future attendance. American Express also reserves the right to cancel the Card Member’s American Express Card(s) immediately. This email was sent to %%email%%. If you received this email at a different address, the email was forwarded to you. To continue to take advantage of the very latest offers from American Express via email, please add americanexpress@email.americanexpress.com to your personal address book. You are receiving this because you have opted to receive email offers from American Express. American Express International (NZ), Inc., Incorporated in Delaware, USA. Principal Place of Business in New Zealand, Jarden House, Level 5, 21 Queen Street, Auckland 1010 ® Registered trademark of American Express Company. All rights reserved.
A Game Series : Perfecting Your Swing (Sold out)
Experience an exclusive putting session with Golf New Zealand National Coach, Jay Carter, followed by a round of golf, Ambrose style, with some of New Zealand’s best golfers (past, present, and future). After spending the afternoon at Auckland's most prestigious course, designed by Dr. Alister MacKenzie, the same man who created such golfing masterpieces as the Augusta National, Cypress Point and the Royal Melbourne, join us in the Clubhouse for Canapés and drinks.
Date: Monday, 19 September 2022
Time: 1:00pm – 6:00pm
Location: Titirangi Golf Club, 11 Links Road, New Lynn, Auckland
Event Inclusions:
- Putting session with Golf New Zealand National Coach, Jay Carter
- Prizes and giveaways throughout the day
- Canapés and drinks following an afternoon of golf in the Clubhouse
Price: Sold out
RSVP by 8th August 2022 . Please note, the event may sell out prior.
Places are limited. Please RSVP as early as possible by emailing nzevents@aexp.com
Terms and Conditions: Tickets are limited and available on a first come first served basis. Please RSVP by 8th August 2022 by
emailing nzevents@aexp.com.
Covid Safe Information: The COVID-19 vaccination policy for attendance of experiences will be determined by the venue the event is being held at. Should the venue not have a COVID-19 vaccination policy in place, the policy will be determined pursuant to applicable New Zealand Government guidelines. While American Express, our event management partners, and the venue will take steps to minimise the risks of COVID-19, including complying with all relevant Government guidelines, the Card Member (and guests of the Card Member) acknowledges that these risks cannot be eliminated altogether and agrees not to hold American Express and/or the venue responsible in relation to COVID-19. It is also the Card Member’s responsibility to help manage the risks of COVID-19 in the lead up to and at the event to ensure continued safety and compliance with any Government restrictions in place for you and your guests. Any guest participating in the experience who: (a) is feeling unwell or has had any flu-like symptoms within the last 7 days leading up to the event, (b) has tested positive for, or been in close contact with someone who has tested positive for COVID-19 and is required to isolate for a 7 day period/or until the individual has experienced a 24 hour period without symptoms or (c) are awaiting the results of a COVID-19 test, must not attend and you should contact Platinum Concierge immediately. Individual venues and partners may have further requirements, and these will be confirmed closer to the date of the event, in your information pack. Should you attend an event and the Ministry of Health or other Government Department makes a formal request, you consent to American Express and the venue disclosing your personal information for contact tracing purposes. As the primary ticket purchaser, you are responsible for providing the contact details of all guests in the group.
Code of Conduct: American Express promotes a safe, enjoyable and inclusive environment for all Card Members and their guests at any American Express venue or experience. This includes a zero tolerance policy in relation to inappropriate behaviour, including (but not limited to) any level of abuse, such as aggressive or offensive behaviour toward any American Express/partner/event staff, any Card Member and their guests, or any other guests present within the American Express venue or experience. American Express also promotes responsible consumption of alcohol and has the right to refuse service of alcohol to an intoxicated guest. Should any Card Member or guest(s) of the Card Member exhibit (what American Express deems to be) inappropriate behaviour at any American Express venue or experience, American Express reserves the right to remove the Card Member and/or guest(s) from the venue or experience and prohibit future attendance. American Express also reserves the right to cancel the Card Member’s American Express Card(s) immediately. This email was sent to %%email%%. If you received this email at a different address, the email was forwarded to you. To continue to take advantage of the very latest offers from American Express via email, please add americanexpress@email.americanexpress.com to your personal address book. You are receiving this because you have opted to receive email offers from American Express. American Express International (NZ), Inc., Incorporated in Delaware, USA. Principal Place of Business in New Zealand, Jarden House, Level 5, 21 Queen Street, Auckland 1010 ® Registered trademark of American Express Company. All rights reserved.
The SkyCity Matariki Stars American Express VIP Dinner
You’re invited to a truly stellar dining experience at the SkyCity Matariki Stars American Express VIP Dinner.
Nick Watt with guest chef Michael Meredith at MASU, plus Sid Sahrawat with guest chef Al Brown at Cassia will create menus inspired by Matariki stars. Enjoy culinary delights with a deep, rich signifiance in a private room with exquisite beverage pairings.
Date: Thursday 13th July, 2023
Time: 6:00pm – 10:00pm
Location:
MASU and Cassia, 90 Federal Street, Auckland CBD
Event Inclusions:
- Welcome drinks and entertainment
- Meet & Greet with the four celebrity chefs and the inspiration behind each of their dishes
- Bespoke 4-course dinner with elevated beverage pairings in private dining rooms
Price: $350.00 per person. Maximum 4 tickets per Account.
RSVP by 20th June 2023.. Note, the event may sell out prior. Please let us know in which restaurant you would like to dine when you RSVP. While we will endeavor to meet your preference, it is not guaranteed.
Contact us now to secure your space under the stars by emailing nzevents@aexp.com.
Terms and Conditions: Tickets are limited and available on a first come first served basis. Please RSVP by 20th June 2023 by emailing nzevents@aexp.com or for more information. Payment must be made with an American Express® Card bearing the Card Member's name eligible for this offer. Ticket sales are non-refundable and cannot be resold, offered, promoted or used as prizes or for any other commercial purpose. Photography and media may be present at the events and you may be part of (and agree to participate in) any photography/media depiction of the event. American Express reserves the right to amend or cancel any event and will provide reasonable notice if it does so. Should American Express cancel an event, tickets purchased to that event with your American Express Card will be fully refunded to the Card Member's Card. Transport, flights and accommodation are not included, unless otherwise stated. Should American Express cancel an event and you have booked travel via Amex travel online, you will need to arrange a refund or reschedule, if permitted in the terms of your travel booking. Any travel arrangements made outside of American Express will be subject to the terms and conditions of those bookings and American Express will not be liable for changes or cancellations. Any travel expenses incurred as a result of event cancellations will not be refunded by American Express.
A Celebration of Cultures
Celebrate a decade of excellence at MASU with an exciting blend of premium Thai cuisine and expertly-crafted, contemporary Japanese cuisine.
Founder Nic Watt welcomes close friend and Michelin star chef Nelson Chantrawan, and they welcome you to an exclusive American Express Card Member only dinner.
Your MC for the evening will be award-winning food writer and Cuisine Magazine Editor, Kelli Brett.
Date: Wednesday 11 October, 2023
Location: MASU by Nic Watt, 90 Federal Street, Auckland CBD
Event Inclusions:
- Drinks and Canapes on arrival
- Meet and Greet with Nic Watt and Nelson Chantrawan
- Premium six-course menu with paired beverages
Price: $350.00 per person. Maximum 6 tickets per Account.
RSVP by Wednesday 27 September 2023. Note the event may sell out prior.
Contact us now by emailing nzevents@aexp.com to secure your place.
Terms and Conditions: Tickets are limited and available on a first come first served basis. Please RSVP by Wednesday 27 September 2023 by emailing nzevents@aexp.com. Payment must be made with an American Express® Card bearing the Card Member's name eligible for this offer. Ticket sales are non-refundable and cannot be resold, offered, promoted or used as prizes or for any other commercial purpose. Photography and media may be present at the events and you may be part of (and agree to participate in) any photography/media depiction of the event. American Express reserves the right to amend or cancel any event and will provide reasonable notice if it does so. Should American Express cancel an event, tickets purchased to that event with your American Express Card will be fully refunded to the Card Member's Card. Transport, flights and accommodation are not included, unless otherwise stated. Should American Express cancel an event and you have booked travel via Amex travel online, you will need to arrange a refund or reschedule, if permitted in the terms of your travel booking. Any travel arrangements made outside of American Express will be subject to the terms and conditions of those bookings and American Express will not be liable for changes or cancellations. Any travel expenses incurred as a result of event cancellations will not be refunded by American Express.
The Inaugural American Express Card Member Golf Day (SOLD OUT)
Join us at Titirangi Golf Club, the one of New Zealand’s marquee courses, for an amazing day of golf.
Enjoy premium food and beverages throughout the day, as you compete for incredible prizes in the two ball, best ball format
Prizes up for garbs include top team, best individual, longest drive, closest to the pin and beat the Pro spot prizes, plus goodie bags all round.
Date:Thursday 26 October, 2023
Time:from 11:00am – 6:30pm
Location: Titirangi Golf Club, 11 Links Road, New Lynn, Auckland 0600
Event Inclusions:
- Round of golf.
- Premium food and beverage offerings throughout the day
- Tips and tricks from some of New Zealand’s top golfers
Price:$150.00 per team (two players per team).
RSVP: by Friday 20 October 2023 to secure your team’s place. Note the event might sell out prior.
Contact us now by emailing nzevents@aexp.com to secure your place.
Terms and Conditions: Tickets are limited and available on a first come first served basis. Please RSVP by Friday 20 October 2023 by emailing nzevents@aexp.com. Payment must be made with an American Express® Card bearing the Card Member's name eligible for this offer. Ticket sales are non-refundable and cannot be resold, offered, promoted or used as prizes or for any other commercial purpose. Photography and media may be present at the events and you may be part of (and agree to participate in) any photography/media depiction of the event. American Express reserves the right to amend or cancel any event and will provide reasonable notice if it does so. Should American Express cancel an event, tickets purchased to that event with your American Express Card will be fully refunded to the Card Member's Card. Transport, flights and accommodation are not included, unless otherwise stated. Should American Express cancel an event and you have booked travel via Amex travel online, you will need to arrange a refund or reschedule, if permitted in the terms of your travel booking. Any travel arrangements made outside of American Express will be subject to the terms and conditions of those bookings and American Express will not be liable for changes or cancellations. Any travel expenses incurred as a result of event cancellations will not be refunded by American Express.
Audi ice experience
Take your driving to the next level with an exclusive American Express Card Member only Pro session at Audi ice experience 2023.
Feel the thrill of ice driving amongst New Zealand’s majestic Southern Alps where you’ll attack the most demanding driving surface behind the wheel of Audi’s latest performance cars.
Under the expert guidance of professional instructors, learn the skills of driving on snow and ice at the Southern Hemisphere Proving Grounds in Cardrona. By the end of it you’ll be drifting like a pro.
Date:
- Sunday 13 August – Check in from 3pm, Welcome Drinks & Dinner
- Monday 14 August – Driving Day and Awards Dinner
- Tuesday 15 August – Check out before 11am
Location: Queenstown, New Zealand
Event Inclusions:
- Two nights accommodation at the 5-star Rees Hotel on Lake Wakatipu in a premium Executive Lake View Room.
- Welcome drinks at The Rees followed by a sumptuous dinner at Botswana Butchery.
- High Performance: Put the latest range of Audi S and RS models to the test including the RS e-tron GT.
- All guests will receive and get to take home their very own Limited Edition Huffer X Audi jacket.
- After a day of high-energy driving, be transported back to your hotel by helicopter (subject to weather conditions).
- Savour a multi course experiential dinner with wine tasting, at a private luxury residence at Jack’s Point.
Experience options:
- Single Driver - $7,200 NZD (Two nights accommodation included)
- Two drivers / Couple - $14,020 NZD (Two nights accommodation in a shared Double or Twin room)
- Spectator / Passenger - $1,500 NZD (Only available with single driver booking. Two nights accommodation included, shared with the ticketed driver)
Flights are excluded. All options include airport transfers and all meals during the event. Maximum of two drivers per account, maximum of one spectator per single driver booking. Drivers must be 21 years of age or over and hold a valid driver license. Spectators must be 18 years of age or over to attend.
RSVP : by 18th June 2023. Please note, the event may sell out prior.
Tickets are limited so contact us now to book your exhilarating Audi ice experience by emailing nzevents@aexp.com.
Terms and Conditions: Tickets are limited and available on a first come first served basis. Please RSVP by 18th June 2023 by emailing nzevents@aexp.com or for more information. Payment must be made with an American Express® Card bearing the Card Member's name eligible for this offer. Ticket sales are non-refundable and cannot be resold, offered, promoted or used as prizes or for any other commercial purpose. Photography and media may be present at the events and you may be part of (and agree to participate in) any photography/media depiction of the event. American Express reserves the right to amend or cancel any event and will provide reasonable notice if it does so. Should American Express cancel an event, tickets purchased to that event with your American Express Card will be fully refunded to the Card Member's Card. Transport, flights and accommodation are not included, unless otherwise stated. Should American Express cancel an event and you have booked travel via Amex travel online, you will need to arrange a refund or reschedule, if permitted in the terms of your travel booking. Any travel arrangements made outside of American Express will be subject to the terms and conditions of those bookings and American Express will not be liable for changes or cancellations. Any travel expenses incurred as a result of event cancellations will not be refunded by American Express.
Location: Menton, France
Date: 7 August 2020
Price: US$900 per person
Platinum Card and Centurion Members are invited to join Global Dining Collection Chef Mauro Colagreco at his acclaimed restaurant on the French Riviera. Ranked number one in the World’s 50 Best Restaurants in 2019, the iconic Mirazur is known for its remarkable cuisine and panoramic view of the Mediterranean Sea in the mountains in Menton, France.
Renowned for its innovation and avant-garde dishes, Mirazur’s unique cuisine is inspired by the sea, the mountains, and seasonal fruit and vegetables grown in Chef Colagreco’s own gardens. Since Mirazur’s opening in 2006, Chef Colagreco was awarded “Revelation of the Year” in 2006 and “Chef of the Year” in 2009 by the Gault & Millau guide.
This bespoke full day experience includes:
- Interactive daytime experience with Mauro Colagreco
- Meet-and-greet and photo opportunity with Mauro Colagreco
- Multi-course menu with wine pairings in the evening at Mirazur
- Gift on departure
Limited availability.
This experience is exclusively for American Express Centurion Members and Platinum Card Members.
Places are limited and available on a first come first served basis.
To enquire, please contact Platinum Concierge on 0800 377 421.
- Places are limited and available on a first come, first served basis. For more information or to book, please contact Platinum Concierge on 0800 377 421.
- Payment must be made with an American Express® Platinum Card bearing the Platinum Card Member's name to be eligible for this offer. Ticket sales are non-refundable and cannot be resold, offered, promoted or used as prizes or for any other commercial purpose. Currency conversion rates apply. Details and prices are subject to change.
- Flights, transfers and accommodation are not included. Please contact Platinum Concierge should you require further travel assistance.
- Must be of legal age to consume alcoholic beverages. Please drink responsibly.
- Please note photography and media may be present at the event.
- Global Dining Collection: Reservations are based on a first-come, first-served basis. In the event of a reservation cancellation, the Card Member will be subject to the restaurant’s cancellation policy, which will be communicated to the Card Member by Concierge at the time of booking. Concierge is not responsible for informing the restaurant of your dietary restrictions or for the restaurant being able to accommodate the restrictions; we do ask that you provide this information directly to the restaurant.
Terms and Conditions: Must be 18 years of age or older to attend. Payment must be made with an American Express® Card bearing the Card Member's name eligible for this offer. Ticket sales are non-refundable and cannot be resold, offered, promoted or used as prizes or for any other commercial purpose. Photography and media may be present at the events and you may be part of (and agree to participate in) any photography/media depiction of the event. American Express reserves the right to amend or cancel any event and will provide reasonable notice if it does so. Should American Express cancel an event, tickets purchased to that event with your American Express Card will be fully refunded to the Card Member's Card. Transport, flights and accommodation are not included, unless otherwise stated. Should American Express cancel an event and you have booked travel via Amex travel online, you will need to arrange a refund or reschedule, if permitted in the terms of your travel booking. Any travel arrangements made outside of American Express will be subject to the terms and conditions of those bookings and American Express will not be liable for changes or cancellations. Any travel expenses incurred as a result of event cancellations will not be refunded by American Express.
Covid Safe Information: The COVID-19 vaccination policy for attendance of experiences will be determined by the venue the event is being held at. Should the venue not have a COVID-19 vaccination policy in place, the policy will be determined pursuant to applicable New Zealand Government guidelines. While American Express, our event management partners, and the venue will take steps to minimise the risks of COVID-19, including complying with all relevant Government guidelines, the Card Member (and guests of the Card Member) acknowledges that these risks cannot be eliminated altogether and agrees not to hold American Express and/or the venue responsible in relation to COVID-19. It is also the Card Member’s responsibility to help manage the risks of COVID-19 in the lead up to and at the event to ensure continued safety and compliance with any Government restrictions in place for you and your guests. Any guest participating in the experience who: (a) is feeling unwell or has had any flu-like symptoms within the last 7 days leading up to the event, (b) has tested positive for, or been in close contact with someone who has tested positive for COVID-19 and is required to isolate for a 7 day period/or until the individual has experienced a 24 hour period without symptoms or (c) are awaiting the results of a COVID-19 test, must not attend and you should contact your Platinum Concierge immediately. Individual venues and partners may have further requirements, and these will be confirmed closer to the date of the event, in your information pack. Should you attend an event and the Ministry of Health or other Government Department makes a formal request, you consent to American Express and the venue disclosing your personal information for contact tracing purposes. As the primary ticket purchaser, you are responsible for providing the contact details of all guests in the group.
Code of Conduct: American Express promotes a safe, enjoyable and inclusive environment for all Card Members and their guests at any American Express venue or experience. This includes a zero tolerance policy in relation to inappropriate behaviour, including (but not limited to) any level of abuse, such as aggressive or offensive behaviour toward any American Express/partner/event staff, any Card Member and their guests, or any other guests present within the American Express venue or experience. American Express also promotes responsible consumption of alcohol and has the right to refuse service of alcohol to an intoxicated guest. Should any Card Member or guest(s) of the Card Member exhibit (what American Express deems to be) inappropriate behaviour at any American Express venue or experience, American Express reserves the right to remove the Card Member and/or guest(s) from the venue or experience and prohibit future attendance. American Express also reserves the right to cancel the Card Member’s American Express Card(s) immediately.