Welcome to the Help Centre
Browse the help centre for answers to your questions.
Frequently Asked Questions
Can I request a temporary increase of limit?
Can I use Cash Advance at overseas banks?
How can I change my billing address, email address or update my contact information?
How can I make payments?
How can I obtain a PIN to use the ATM service?
How do I enroll in Direct Debit payment?
How do I inquire about status on my Card application?
How do I make online payments?
How do I register for an online services account?
How do I report a change of address?
How do I revise my permanent credit limit?
How do I update my personal information such as a name change, new passport or NRIC number?
How do you determine my credit limit?
How often can I apply for and receive a credit limit increase or decrease?
I've just received my replacement/ renewal card and was expecting a PIN
What are paperless statements?
What if I owe more than S$8,000, how can I make the outstanding payment?
What type of services do you provide in your online services?
Where can I find over the counter payment office locations?
Why do you only accept up to maximum of S$8,000?
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