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Welcome to the Help Centre

Browse the help centre for answers to your questions.

Frequently Asked Questions

Can I request a temporary increase of limit?

Can I use Cash Advance at overseas banks?

How can I change my billing address, email address or update my contact information?

How can I make payments?

How can I obtain a PIN to use the ATM service?

How do I enroll in Direct Debit payment?

How do I inquire about status on my Card application?

How do I make online payments?

How do I register for an online services account?

How do I report a change of address?

How do I revise my permanent credit limit?

How do I update my personal information such as a name change, new passport or NRIC number?

How do you determine my credit limit?

How often can I apply for and receive a credit limit increase or decrease?

I've just received my replacement/ renewal card and was expecting a PIN

What are paperless statements?

What type of services do you provide in your online services?

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