Membership Rewards® Points FAQs | Customer Service | Amex US

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Membership Rewards^® Program

Browse program offerings and learn more about our policies.

I have more than one Card enrolled in the Membership Rewards® program. Will the points I earn on all my Cards be combined into a single Rewards Account?

Do Membership Rewards® points expire?

Do I need to enroll in the Membership Rewards® program?

Why didn’t I earn Membership Rewards® points and how can I reinstate them?

How can I use Membership Rewards® points for travel?

How do I access my company’s Corporate Membership Rewards® account?

What can I see on my statement for Membership Rewards® points?

How do I manage my Membership Rewards® account online?

What is the Membership Rewards® program?

How can I see the Membership Rewards® points balance for my Checking Account?

Where can I learn about my Card benefits?

Are the additional rewards categories the same as the spend categories on my online statement or Year-End Summary?

What determines the rewards category in which a merchant falls?

Where can I see my purchases that qualified for additional points?

Are purchases made outside the United States eligible for additional points?

How can I see the Membership Rewards® points balance for my Card Account?

How do I earn Membership Rewards® points on my Card?

What are pending Membership Rewards® points?

How do I find out if my Card has categories where I earn additional points?

How do I earn Membership Rewards® points on my Debit Card?

How do you define a purchase made in the United States?

I think I should have earned additional points on a purchase. How can I confirm?

Are there instances when I may not earn additional points even though the purchase is in an eligible category?

Will I earn rewards for purchases if I use Apple Pay, Google Pay, Samsung Pay, or Amazon One?

Will I get Membership Rewards® points on My Pay Over Time Charges?

Why am I not earning points on certain purchases? What are ineligible purchases on my Card?

What is the Membership Rewards® Points for Statement Credit redemption option?

I cancelled a trip I booked using Pay with Points at checkout. How do I get my points back?

How do I transfer Membership Rewards® points?

What is the value of Membership Rewards® points?

I cancelled or returned my order I used Pay with Points at checkout on. How do I get points back?

Is there a fee for using Pay with Points at checkout at American Express Travel?

Can I use Membership Rewards® points to cover Card charges if I have a Corporate Card?

How can I use Membership Rewards® points?

How can I Use Pay with Points at checkout?

How can I use points earned using my Debit Card?

Can I transfer Membership Rewards® points into another person’s Rewards Account?

Can I redeem Membership Rewards® points for Gift Cards?

I cancelled or returned my order I used Pay with Points at checkout on. How do I get points back?

How can I use Membership Rewards® points for travel?

What happens if I close my American Express® Business Checking Account or American Express® Rewards Checking Account?

If I cancel my Membership Rewards® Account, what happens to the points I haven't redeemed?

What will happen to points on my Account if American Express® cancels my Card due to inactivity?

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