There are a variety of ways to pay your American Express bill, including online, through the Amex Mobile App, Direct Debit, Bpay and in person. All available methods of payment are detailed here.
To make a payment online:
- Log in to your Online Account
- Go to ‘Payments’
- Select ‘Make a payment’ in your Account summary
- Enter your payment amount, bank account and payment date
- Once made, your payment will appear on your Account within 24-36 hours.
Please note: Credit Cards and debit Cards cannot currently be accepted as a form of payment. This functionality is not available for David Jones American Express Card Members, see below for other payment methods.
To make a payment within the Amex App:
To pay your bill via the App, you will first need to download the App onto your mobile device. You will then need to register your bank details via Online Services (not available for David Jones American Express Card or David Jones Storecard Members), Mobile Messaging within the App, or by calling the number on the back of your Card.
Once installed, follow the steps.
- Log in to the Mobile App
- Select ‘Make a payment’ under ‘Current balance’
- Enter the amount you want to pay
- Press continue then confirm payment and your payment will be made.
Please allow up to 72 hours for your payment to reflect online.
To pay your bill in person:
To pay your bill in person, you just need to take your cash or cheque, your Card and your current posted Card Account statement to any Australia Post Office. For payments at Australia Post, you will be charged a $3 handling fee and it can take up to 3 days to process the payment. Card Members who receive online statements are ineligible to pay their bill in person.
Paying your bill via cheque:
You can pay by cheque at any Australian Post Office. To pay your bill in person, you just need to take your cash or cheque, your Card and your current posted Card Account statement to any Australia Post Office.
For payments at Australia Post, you will be charged a $3 handling fee and it can take up to 3 business days to process the payment. Card Members who receive online statements are ineligible to pay their bill in person.
Paying your bill via BPAY®
You can pay your Credit Card bill directly from your bank account using BPAY®.
- For all Cards excluding David Jones Cards: Biller Code: 5082
- For David Jones Credit Cards: Biller Code: 88013
- Customer Reference Number: Your 15 digit Card number
It’s important to know that BPAY® payments can take up to three business days to process, so you should make the payment at least three business days before your statement due date.
The daily BPAY transaction limit for American Express payments is $1,000,000. However, Banks may have a lower default payment threshold. To request a higher transaction limit, please contact your remitting bank.
For Personal and Business Card Members click here to view all available payment methods.