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Benefits & Rewards

Browse Membership Rewards® categories, credit card benefits, rewards and more.

How do I check my Membership Rewards® points balance?

What is the American Express Membership Rewards® programme and how do I enrol?

Will I receive my Amex® points back if I get a refund from the merchant?

How do I redeem my Amex® points?

What can I use my Amex® points for?

When are the points allocated to my Membership Rewards account?

Why does my points balance not reflect what I spent in that statement?

How do I earn points?

What is Global Assist®?

What are American Express Experiences®?

Can I purchase additional Insurance?

I need a Travel Insurance certificate for my trip. Where do I get one?

Can I access the Telemedicine Service whist on a trip?

Who should I contact if I need medical emergency assistance?

How do I make a Travel Insurance claim or manage an existing claim?

Where can I find more information about my Card Insurance Benefits?

What is Platinum Travel Services?

How do I get cashback on my Card?

My Platinum Cashback Term and Conditions refer to “warehouse retailers”. What are warehouse retailers?

What offers can I benefit from on my Card?

How can I track the progress for my new Cardmember offer?

Am I eligible for the American Express® Cardmember offers?

How does American Express 'Refer a Friend' work?

Can my friend choose a different Card, and are there any referral limits?

What rewards do I get for referring a friend, and when will I receive them?

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