Help Centre

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Welcome to the Help Centre

Browse the help centre for answers to your questions.

Frequently Asked Questions

Can I use Paybill if my account is set up for Direct Debit?

Can I use Paybill to make payments on all my Card accounts?

How frequently can I make payments?

If I make a payment, when will the money leave my bank account?

Is there a limit to the amount I can pay through Paybill?

What information will I need to enrol into Paybill on my American Express Card?

What information will I need to enrol into Paybill on my Amex Card?

What is the difference between Direct Debit and Paybill?

Which types of bank accounts can I use to make a payment?

Why is my bank account suspended for use of Paybill service?

Will I receive confirmation of my enrolment into Paybill?