1. Authorization for an amount of Rs.2 will be taken for Card Validation purpose. The Cardmember will enjoy 12 complimentary visits every year (limited to 3 times per quarter). The 12 months period is defined as January 1 to December 31 of every year.

2. Cardmember/accompanied guest has to pay a usage fee of US$ 32 per person per visit.

3. Late Check Out -Subject to availability at time of check in; Check Out Time -5:00pm

4. Terms and condition apply. Based on availability at check-in

1. Membership will be valid for 12 months from the date of enrollment.

2. Subject to a maximum of Rs.300 per booking at select Prime restaurants. The cashback will be credited within seven days of bil lupload and will be valid for 15 days from the date of credit.

*Click Here , For detailed Terms & Conditions of the Wellness Offers

Platinum Concierge brings you the world on a platter and at your doorstep. You can call the Platinum Concierge for:  

• Delivery of flowers and gifts to someone special
• Booking movie tickets
• Arranging a round of golf or even booking a rejuvenating spa session at participating partners
• Dining reservations  
  
  Please call Platinum Concierge Services on 1800-180-1030/ 1800-419-1030 (Toll free from MTNL, BSNL landlines) - press option 1 for Card Assistance or 3 for Concierge.

If an item is stolen due to burglary or damages or breaks due to fire, earthquake, flood, storm, cyclone, etc. within 60 days of purchase, it can be refunded*. 

• Claim to be intimated within 30 days of date of loss to ICICI Lombard by customer. 
  
  
• Cover is valid for 60 days from the date of purchase. 
  
  
  ICICI Lombard Toll Free No :- 1800 2666 
  
  *Exclusions: Loss or damage to Gold or Silver articles, watches or jewelry or precious stones or medals or coins or curios, sculptures, manuscripts, rare books, plans, models, designs, deeds, bonds, bills of exchange, bank, treasury or promissory notes, cheques, money, securities, stamps, collection of stamps, business books or papers due to burglary is not covered. 

Enjoy 24x7 services for all Card related assistance.

When calling from a mobile or from overseas, call any of the following numbers:

• Toll free number : 1800-180-1030 / 1800-419-1030 (From MTNL, BSNL landlines) - press option 1 for Card Assistance or 3 for Concierge. 
• Gurgaon : 0124-2801030
  

American Express gives you the ease and convenience of making utility bill payments in a prompt and secure manner. You can now pay your utility bills like telephone, insurance, electricity etc. in a timely manner using your American Express Card. 

Registering for Standing Instructions not only helps you to keep away from hassles of waiting in endless queues, but also helps avoid late fee with your bill(s) getting paid on time. 

To sign up for Standing Instruction(s) on your Card, SMS SI to 5616166. 

In case your Card is lost, stolen or damaged, just notify Platinum Assist while in India or the American Express Travel Service Offices or Network Locations if you are travelling overseas. You will receive a Replacement Card within 2 business days, free of charge, anywhere in the world.

Provided that the Cardmember has acted in good faith, his liability to American Express arising out of any unauthorised use of the Credit Card shall be nil if American Express receives the report within 3 working days of the fraud. If the fraud is reported beyond 3 working days then the maximum liability of the customer will be limited to Rs. 1000.

You, as the Basic Cardmember, are automatically insured against loss of life in an air accident for up to Rs.1 crore when you purchase your air ticket with your Platinum Reserve^SM Credit Card. This benefit is brought to you by ICICI Lombard General Insurance Company. Terms, conditions, limits and exclusions apply.

Please do send your Insurance Nomination Form if not sent already.

Together with our partner, ICICI Lombard, we have developed a value for money proposition for you. ‘Comprehensive Protection Plan Plus’* - a plan that covers you from all aspects of your insurance protection needs. For more information e-mail us at insuranceservices@aexp.com

 *Insurance underwritten by ICICI Lombard General Insurance Company Limited. Insurance is the subject matter of solicitation. The premium paid is tax deductible under Section 80(D) of the Indian Income Tax Act 

Download Insurance form 

Interest rates may vary from time to time. At any given point, the current rates will be displayed in your Statement of Account/Most Important Terms and Conditions.

Your American Express Card may be enabled for contactless payments. To see if your Card is contactless, look for the contactless symbol network on the front and back of your Card. To make a Contactless purchase, touch your Card on the front of the specially marked American Express Contactless reader. For purchases of less than Rs.5,000*, you will not need to enter your Personal Identification Number (PIN) or sign. To know more visit here

*Please be advised that few of our merchant terminals are still undergoing the upgrade process, to support Contactless Transactions upto INR 5000, without PIN authentication. We regret inconvenience, caused, if any, during this transition period. 

Amex Pay is a mobile payment solution that allows you to make contactless or QR code based payments at participating merchants using the Amex App.

You can make contactless purchases with your eligible Android device wherever American Express^® contactless payments are accepted. Just look for the contactless symbol at check-out.

You can also use it to make a payment using the QR functionality wherever you see the American Express logo on a Bharat QR sticker. To know more visit here. 

Simply register your Card for Amex Pay on the Amex App. If you don’t have the Amex App, click here to download or give us a missed call at 7043337788 to receive a link to download the App