Use your Membership Rewards Points to pay your Card charges with Select and Pay – a new capability that adds more strength to your Membership Rewards Programme and will enhance your experience with Points. Click here to redeem now.

Platinum Concierge brings you the world on a platter and at your doorstep. You can call the Platinum Concierge for:  

• Delivery of flowers and gifts to someone special
• Booking movie tickets
• Arranging a round of golf or even booking a rejuvenating spa session at participating partners
• Dining reservations  
  
  Please call Platinum Concierge Services on 1800-180-1030/ 1800-419-1030 (Toll free from MTNL, BSNL landlines) - press option 1 for Card Assistance or 3 for Concierge.

If an item is stolen due to burglary or damages or breaks due to fire, earthquake, flood, storm, cyclone, etc. within 60 days of purchase, it can be refunded*. 

• Claim to be intimated within 30 days of date of loss to ICICI Lombard by customer. 
  
  
• Cover is valid for 60 days from the date of purchase. 
  
  
  ICICI Lombard Toll Free No :- 1800 2666 
  
  Exclusions: Loss or damage to Gold or Silver articles, watches or jewelry or precious stones or medals or coins or curios, sculptures, manuscripts, rare books, plans, models, designs, deeds, bonds, bills of exchange, bank, treasury or promissory notes, cheques, money, securities, stamps, collection of stamps, business books or papers due to burglary is not covered. 

Enjoy 24x7 services for all Card related assistance.

When calling from a mobile or from overseas, call any of the following numbers:

• Toll free number : 1800-180-1030 / 1800-419-1030 (From MTNL, BSNL landlines) - press option 1 for Card Assistance or 3 for Concierge. 
• Gurgaon : 0124-2801030
  

As a Platinum ReserveSM Credit Cardmember, you are entitled to 4 free Supplementary Cards and 1 Additional Card.  

Your AdditionalCard helps you manage your finances better, by listing your business and personal expenses separately in your Card statement.  

To apply for a Supplementary Card, click here

American Express gives you the ease and convenience of making utility bill payments in a prompt and secure manner. You can now pay your utility bills like telephone, insurance, electricity etc. in a timely manner using your American Express Card. 

Registering for Standing Instructions not only helps you to keep away from hassles of waiting in endless queues, but also helps avoid late fee with your bill(s) getting paid on time. 

To sign up for Standing Instruction(s) on your Card, SMS SI to 5616166. Emergency Card Replacement Zero Lost Card Liability Air Accident Insurance of Rs.1 Crore American Express Insurance Services Interest Rates and Other Charges

In case your Card is lost, stolen or damaged, just notify Platinum Assist while in India or the American Express Travel Service Offices or Network Locations if you are travelling overseas. You will receive a Replacement Card within 2 business days, free of charge, anywhere in the world.

Provided that the Cardmember has acted in good faith, his liability to American Express arising out of any unauthorised use of the Credit Card shall be nil if American Express receives the report within 3 working days of the fraud. If the fraud is reported beyond 3 working days then the maximum liability of the customer will be limited to Rs. 1000.

You, as the Basic Cardmember, are automatically insured against loss of life in an air accident for up to Rs.1 crore when you purchase your air ticket with your Platinum Reserve^SM Credit Card. This benefit is brought to you by ICICI Lombard General Insurance Company. Terms, conditions, limits and exclusions apply.

Please do send your Insurance Nomination Form if not sent already.

Together with our partner, ICICI Lombard, we have developed a value for money proposition for you. ‘Comprehensive Protection Plan Plus’* - a plan that covers you from all aspects of your insurance protection needs. For more information e-mail us at insuranceservices@aexp.com

 *Insurance underwritten by ICICI Lombard General Insurance Company Limited. Insurance is the subject matter of solicitation. The premium paid is tax deductible under Section 80(D) of the Indian Income Tax Act 

Download Insurance form 

Interest rates may vary from time to time. At any given point, the current rates will be displayed in your Statement of Account/Most Important Terms and Conditions.