Explore your American Express Airpoints Platinum Card benefits
We believe our Members deserve more. More travel benefits, rewards, access, offers, security and services. Explore your Card benefits here.
The American Express Airpoints Platinum Card is the fastest earning Airpoints Platinum Credit Card in New Zealand. You'll earn:
- 1 Airpoints Dollar™ for every $59 you spend on your Card1
- 1 Status Point for every $250 you spend on your Card2
There’s no cap to the Airpoints Dollars you can earn. Using your Card for everyday purchases like groceries and fuel is a great way to earn Airpoints Dollars.
Additional Cards
An Additional Card can be linked to your Card Account, to be used by family or a friend. It’s a great way to earn more Airpoints, as Airpoints Dollars earned on transactions on Additional Cards are credited to the primary Card Member’s account3.
Priority PassTM membership
Travel in style and comfort. The American Express Airpoints Platinum Card entitles you to a complimentary Priority Pass membership with two lounge visits per year into airport VIP lounges, including the Strata Lounge at Auckland International Airport5.
Click on the Enrol now button below. Once you are successfully enrolled, your physical membership card, membership number and online PIN will be sent to you within 2-4 weeks.
The Centurion® Lounge
You'll also enjoy 2 complimentary entries per calendar year (1 January to 31 December) to The Centurion® Lounge at Sydney or Melbourne International Airports for the next time you cross the Tasman6. You may also use your second lounge pass for an accompanying guest. Equipped with everything from high speed Wi-Fi, to bars and buffets, this oasis away from the crowds will help you relax before your next flight. To gain access, present your Card on arrival.
Whether you’re travelling for business or pleasure, travel insurance is an essential part of any trip. This great travel benefit means when you book and pay for your trip with your American Express Airpoints Platinum Card, you can take advantage of domestic and travel overseas insurance for you, your partner and your children under the age of 224.
Here are just some of the insurance benefits you’ll receive4:
- Overseas Medical Emergency Expenses Cover (including Repatriation) up to $2,500,000;
- Personal Liability Cover up to $2,000,000;
- Travel Cancellation Cover up to $30,000;
- Baggage, Money and Documents Cover up to $30,000;
- Rental vehicle excess cover up to $3,000;
- Travel Inconvenience Cover will cover you for flight delays, missed connections or delayed luggage.
Key limitations and exclusions:
- Claims related to pre-existing medical conditions are excluded;
- Cover for medical assistance and expenses are only available until you (or your family) reach 80 years of age;
- Cover does not apply to Supplementary Card Members;
- In order to receive certain insurance benefits, you need to purchase the trip on your American Express Airpoints Platinum Card in full.
For full details of the insurance cover, including terms, conditions and exclusions, please refer to the Terms and Conditions here.
Claims made simple
Should the unexpected occur on your travels, we should be your first point of contact. Call the number on the back of your Card and we will ensure you get assistance from someone who speaks your language. No matter how big or small, we're here to help 24/7. So make sure you contact us first or your claim may be affected.
If you’ve called us and would like to proceed with submitting your claim, visit the Chubb Claims Centre for American Express Card Members.
Your American Express Airpoints Platinum Card Insurance includes Smartphone Screen Insurance7, which provides cover of up to $500 for front screen repairs, when you pay for your smartphone outright or pay your monthly Smartphone contract or SIM Only Plan with your American Express Airpoints Platinum Card.
You can be reimbursed for the cost of the screen repair up to $500 for two events a year. A 10% excess applies to the claimed amount. Waiting periods may apply.
Claiming is easy:
Step 1 - Ensure you purchase your smartphone outright or pay your monthly Smartphone contract or SIM Only Plan on your American Express Airpoints Platinum Card
Step 2 - Repair the front of your smartphone screen
Step 3 - Submit a claim via the Chubb Claims Centre
Step 4 - Receive your claim refund
You can earn Airpoints DollarsTM at tens of thousands of places across New Zealand.
Use your American Express Card for everything from groceries at New World, Countdown and Pak n’ Save, petrol stations including Z, BP and Mobil and many retailers such as The Warehouse or Mitre 10 as well as tens of thousands of other stores, restaurants, utility and travel providers.
Air New Zealand’s Koru Programme lets you enjoy a range of travel benefits when travelling on Air New Zealand operated flights – from lounge access for you and a guest, to complimentary frequent flyer seating, priority check-in and boarding and much more.
And, as part of the travel benefits on your American Express Airpoints Platinum Card, you can save $255 on the Koru joining fee and $145 p.a. on the Koru annual fee. This great benefit is available for as long as you hold the Card.8
Featured Rewards
Earn Airpoints Dollars
Spending Airpoints Dollars
Add a Card
1. Subject to the American Express Airpoints Platinum Card Benefits Terms and Conditions available here. Status Points and Airpoints Dollars are not earned on purchases of American Express Travellers Cheques, Gift Cheques or for purchases of Foreign Exchange, cash advances, balance transfers, interest, annual Card fees or other fees and charges billed to the account. Air New Zealand Airpoints Programme terms and conditions also apply. Airpoints Dollars and Status Points earning rates are subject to change with reasonable notice.
2. You can earn up to half the Status Points you need to reach or maintain your Silver or Gold Airpoints tier status by making purchases on your Credit Card. You need to earn at least 900 Status Points on Air New Zealand operated flights to change from Gold to Gold Elite, and 810 Status Points on Air New Zealand operated flights to maintain Gold Elite, and the balance can be earned by making purchases on your Credit Card. Visit airnewzealand.co.nz/airpoints for details of the number of Status Points required. For full list of exclusions, please refer to the American Express Airpoints Platinum Card Benefits Terms and Conditions available here.
3. Supplementary Card Members must be 18 years of age or older. The primary Card Member will be liable for all spending on Supplementary Cards.
4. The American Express Airpoints Platinum Card insurance is subject to terms, conditions and exclusions (such as maximum age limits, pre-existing medical conditions and cover limits) - see the full terms and conditions available here. You must use your American Express Airpoints Platinum Card to pay for your return trip in order to be eligible for the travel insurance or pay for eligible items in order to be covered under the insurance. The insurance is underwritten by Chubb Insurance New Zealand Limited (Company No. 104656) under a group policy held by American Express International (NZ), Inc. (Company Number 867929). Card members are not a party to the group policy, but may be able to claim under it as third party beneficiaries. This website does not take into account your objectives or financial situation. You should read the full terms and conditions to decide if this insurance meets your needs.
5. Your Priority Pass benefit will be limited to lounge access only. Non-lounge airport experiences in the form of food and beverage credits at restaurants, cafes and bars are not available. Enjoy access to over 1,300 lounges in 148 countries, please visit www.prioritypass.com and log in for a list of available lounges. Subject to the Terms and Conditions of the Priority Pass™ program. Priority Pass is an independent airport lounge access program. Basic American Express Airpoints Platinum Card Members are entitled to two complimentary visits within each 12-month membership period, after which every visit would be charged to your American Express Card as per the prevailing rates available at www.prioritypass.com. Some lounges do not admit guests. To access participating Priority Pass lounges, present your Priority Pass card and confirmed airline boarding pass. In some lounges, Priority Pass member must be 21 years of age to enter without a parent or guardian. Priority Pass members must adhere to all house rules of participating lounges. Amenities may vary among airport lounge locations. Conference rooms, where available, may be reserved for a nominal fee. Priority Pass lounge partners and locations are subject to change. All Priority Pass members must adhere to the Priority Pass Conditions of Use, including house rules of participating lounges, and can be viewed at www.prioritypass.com. Please allow 4-6 weeks from enrolment to receive your Priority Pass card and membership package.
6. Entry into The Centurion® Lounges is governed by the full Terms and Conditions available here. All entrants must adhere to the General Conditions of Entry. To access lounge, present your American Express Airpoints Platinum Card and government issued ID. American Express Airpoints Platinum Card Members are entitled to a total of two (2) entries into The Centurion® Lounges in Australia, per calendar year (1st January to 31st December). Complimentary access is available for the Card Member’s children 17 years and younger. Card Members wishing to bring additional guests may be subject to a charge that is to be processed on the Card Member’s American Express Card.
7. Cover applies for incidents occurring on or after 27 November 2017. For all non-emergency insurance claims, please follow the link www.chubbclaims.com/amex/nz-en/claims. This insurance is subject to Terms, Conditions and exclusions – see the full insurance Terms and Conditions for your American Express Airpoints Platinum Card available here. You must use your American Express Card to pay for your smartphone or monthly contract in order to be covered under the Smartphone Screen Insurance. Maximum of 2 claims per 12 month period, per Account, maximum cover of $500 per claim and an excess of 10% of the claimed amount applies. Waiting periods may apply. The insurance is underwritten by Chubb Insurance New Zealand Limited (Company No. 104656) under a group policy held by American Express International (NZ), Inc. (Company Number 867929). Card Members are not a party to the group policy, but may be able to claim under it as third party beneficiaries. This communication does not take into account your objectives or financial situation. You should read the full Terms and Conditions to decide if this insurance meets your needs.
8. The Basic Card Member shall be entitled to a waiver of the Koru joining fee and a discount of $145 on one-year, individual Koru membership. The Koru joining fee waiver and the discount on the Koru annual membership fee only applies to Card Members and may only be used in conjunction with one-year Koru memberships for individuals. The Koru joining fee and/or Koru annual membership fee will not be refunded if it has already been paid to Air New Zealand. Koru terms and conditions apply.
The American Express Credit Card Terms and Conditions are available here
Whether you’re travelling for business or pleasure, travel insurance is an essential part of any trip. This great travel benefit means when you book and pay for your trip with your American Express Airpoints Platinum Card, you can take advantage of domestic and travel overseas insurance for you, your partner and your children under the age of 221.
Here are just some of the insurance benefits you’ll receive1:
- Overseas Medical Emergency Expenses Cover (including Repatriation) up to $2,500,000;
- Personal Liability Cover up to $2,000,000;
- Travel Cancellation Cover up to $30,000;
- Baggage, Money and Documents Cover up to $30,000;
- Rental vehicle excess cover up to $3,000;
- Travel Inconvenience Cover will cover you for flight delays, missed connections or delayed luggage.
Key limitations and exclusions:
- Claims related to pre-existing medical conditions are excluded;
- Cover for medical assistance and expenses are only available until you (or your family) reach 80 years of age;
- Cover does not apply to Supplementary Card Members;
- In order to receive certain insurance benefits, you need to purchase the trip on your American Express Airpoints Platinum Card in full.
For full details of the insurance cover, including terms, conditions and exclusions, please refer to the Terms and Conditions here.
Claims made simple
Should the unexpected occur on your travels, we should be your first point of contact. Call the number on the back of your Card and we will ensure you get assistance from someone who speaks your language. No matter how big or small, we're here to help 24/7. So make sure you contact us first or your claim may be affected.
If you’ve called us and would like to proceed with submitting your claim, visit the Chubb Claims Centre for American Express Card Members.
Priority Pass™
Travel in style and comfort. The American Express Airpoints Platinum Card entitles you to a complimentary Priority Pass membership with two lounge visits per year into airport VIP lounges, including the Strata Lounge at Auckland International Airport5.
Click on the Enrol now button below. Once you are successfully enrolled, your physical membership card, membership number and online PIN will be sent to you within 2-4 weeks.
The Centurion® Lounge
You'll also enjoy 2 complimentary entries per calendar year (1 January to 31 December) to The Centurion® Lounge at Sydney or Melbourne International Airports for the next time you cross the Tasman6. You may also use your second lounge pass for an accompanying guest. Equipped with everything from high speed Wi-Fi, to bars and buffets, this oasis away from the crowds will help you relax before your next flight. To gain access, present your Card on arrival.
You will earn Airpoints DollarsTM when you spend on your American Express Airpoints Platinum Card. The Airpoints Dollars you earn are transferred directly to your Airpoints Account each month and can be redeemed for domestic or international flights with Air New Zealand. Plus you can also redeem Airpoints Dollars for accommodation, car hire, holidays, at the Airpoints Store and much more.4
Air New Zealand’s Koru Programme lets you enjoy a range of travel benefits when travelling on Air New Zealand operated flights – from lounge access for you and a guest, to complimentary frequent flyer seating, priority check-in and boarding and much more.
And, as part of the travel benefits on your American Express Airpoints Platinum Card, you can save $255 on the Koru joining fee and $145 p.a. on the Koru annual fee. This great benefit is available for as long as you hold the Card.5
Flights across globe
Jet set across the world with the ease of having booked your flights with American Express Travel. With exceptional service from the moment you book, we can help you on the way to your next adventure across New Zealand and the globe.
Luxurious stays
Turning back the crisp white sheets in a great hotel is one of the great joys of travel. American Express Travel has over 100 years of travel expertise, so let us help you find the perfect place to rest your head. From last minute breaks to exciting adventures, discover a world of travel experiences at prices you’ll love.
Take to the road
Whether you’re picturing yourself cruising through Paris in a convertible or touring New Zealand’s spectacular South Island, we can take you there. American Express Travel makes it possible to organise your transportation virtually anywhere in the world. With the ease of booking through American Express Travel, we'll make sure you’ve got wheels when and where you need them.
You can earn Airpoints DollarsTM at tens of thousands of places across New Zealand.
Use your American Express Card for everything from groceries at New World, Countdown and Pak n’ Save, petrol stations including Z, BP and Mobil and many retailers such as The Warehouse or Mitre 10 as well as tens of thousands of other stores, restaurants, utility and travel providers.
Featured Travel Benefits
Global acceptance
Global Card Support
Complimentary Travel Insurance
1. Subject to the American Express Airpoints Platinum Card Benefits Terms and Conditions available here. Status Points and Airpoints Dollars are not earned on purchases of American Express Travellers Cheques, Gift Cheques or for purchases of Foreign Exchange, cash advances, balance transfers, interest, annual Card fees or other fees and charges billed to the account. Air New Zealand Airpoints Programme terms and conditions also apply. Airpoints Dollars and Status Points earning rates are subject to change with reasonable notice.
2. You can earn up to half the Status Points you need to reach or maintain your Silver or Gold Airpoints tier status by making purchases on your Credit Card. You need to earn at least 900 Status Points on Air New Zealand operated flights to change from Gold to Gold Elite, and 810 Status Points on Air New Zealand operated flights to maintain Gold Elite, and the balance can be earned by making purchases on your Credit Card. Visit airnewzealand.co.nz/airpoints for details of the number of Status Points required. For full list of exclusions, please refer to the American Express Airpoints Platinum Card Benefits Terms and Conditions available here.
3. Supplementary Card Members must be 18 years of age or older. The primary Card Member will be liable for all spending on Supplementary Cards.
4. Airpoints may only be redeemed for flights that are ticketed and operated by Air New Zealand and certain airline partner codeshare flights. The full list of Air New Zealand Airpoints partners is available here. Third party taxes, levies or surcharges are additional unless the fare is a New Zealand domestic fare.
5. The Basic Card Member shall be entitled to a waiver of the Koru joining fee and a discount of $145 on one-year, individual Koru membership. The Koru joining fee waiver and the discount on the Koru annual membership fee only applies to Card Members and may only be used in conjunction with one-year Koru memberships for individuals. The Koru joining fee and/or Koru annual membership fee will not be refunded if it has already been paid to Air New Zealand. Koru terms and conditions apply.
The American Express Credit Card Terms and Conditions are available here
American Express Invites opens the door to unforgettable experiences for our Card Members. You can access pre-sale tickets to some of your favourite artists like P!nk, Fleetwood Mac or Coldplay, or secure some of the best seats in the house with our Reserved Seating offers.
Featured Offers and Events
American Express Invites®
Amex Offers
Our Fraud Protection Guarantee means you won’t pay for unauthorised spending on your account1. Whether your Card is lost or stolen, or your details have somehow gotten into the wrong hands, our dedicated Security Team will do what it takes to minimise any problems, such as crediting your Account or organising a replacement Card immediately.
Looking for added peace of mind? American Express 90-day Purchase Protection could reimburse you for the replacement or repair of damaged or stolen purchases made on your eligible American Express Card. Exclusions, limitations and a $50 excess applies per person, per claim2.
For full details of the insurance cover, including terms, conditions and exclusions, please refer to the Terms and Conditions here.
Whether you’re travelling for business or pleasure, travel insurance is an essential part of any trip. This great travel benefit means when you book and pay for your trip with your American Express Airpoints Platinum Card, you can take advantage of domestic and travel overseas insurance for you, your partner and your children under the age of 222.
Here are just some of the insurance benefits you’ll receive2:
- Overseas Medical Emergency Expenses Cover (including Repatriation) up to $2,500,000;
- Personal Liability Cover up to$2,000,000;
- Travel Cancellation Cover up to$30,000;
- Baggage, Money and Documents Cover up to $30,000;
- Rental vehicle excess cover up to $3,000;
- Travel Inconvenience Cover will cover you for flight delays, missed connections or delayed luggage.
Key limitations and exclusions:
- Claims related to pre-existing medical conditions are excluded;
- Cover for medical assistance and expenses are only available until you (or your family) reach 80 years of age;
- Cover does not apply to Supplementary Card Members;
- In order to receive certain insurance benefits, you need to purchase the trip on your American Express Airpoints Platinum Card in full.
For full details of the insurance cover, including terms, conditions and exclusions, please refer to the Terms and Conditions here.
Claims made simple
Should the unexpected occur on your travels, we should be your first point of contact. Call the number on the back of your Card and we will ensure you get assistance from someone who speaks your language. No matter how big or small, we're here to help 24/7. So make sure you contact us first or your claim may be affected.
If you’ve called us and would like to proceed with submitting your claim, visit the Chubb Claims Centre for American Express Card Members.
Your American Express Airpoints Platinum Card Insurance includes Smartphone Screen Insurance3, which provides cover of up to $500 for front screen repairs, when you pay for your smartphone outright or pay your monthly Smartphone contract or SIM Only Plan with your American Express Airpoints Platinum Card.
You can be reimbursed for the cost of the screen repair up to $500 for two events a year. A 10% excess applies to the claimed amount. Waiting periods may apply.
Claiming is easy:
- Step 1 - Ensure you purchase your smartphone outright or pay your monthly Smartphone contract or SIM Only Plan on your American Express Airpoints Platinum Card
- Step 2 - Repair the front of your smartphone screen
- Step 3 - Submit a claim via the Chubb Claims Centre
- Step 4 - Receive your claim refund
Taking care of Card Members is our number one priority. No matter where you are in the world, if your Card is lost or stolen we'll be here when you need us 24/7. It’s the extra peace of mind you need when you’re travelling, knowing help is just a phone call away. Call our Customer Service Centre on 0800 656 660, or +64 9 583 8300 from anywhere in the world.
You can earn Airpoints DollarsTM at tens of thousands of places across New Zealand.
Use your American Express Card for everything from groceries at New World, Countdown and Pak n’ Save, petrol stations including Z, BP and Mobil and many retailers such as The Warehouse or Mitre 10 as well as tens of thousands of other stores, restaurants, utility and travel providers.
View your transactions, Airpoints Dollars earned and do much more with the American Express Mobile App. Whether you’re at home or on the go, the Amex Mobile App helps you make the most of your American Express Card with great service at your fingertips.
Adding an Additional Card4 to your Account is great way to share your Card benefits with those closest to you. Plus, you’ll earn Airpoints Dollars for every dollar spent on Additional Cards. You can add up to 4 Additional Cards for no annual Card fee.
Useful Tools & Services
Amex Mobile App
Paperless Statements
Update your Details
1. Provided that you do not contribute to or unreasonably delay reporting any misuse of your Account and you have complied with your Card Conditions, you will not be held liable for any unauthorised charges.
2. The American Express Airpoints Platinum Card insurance is subject to terms, conditions and exclusions (such as maximum age limits, pre-existing medical conditions and cover limits) - see the full terms and conditions available here. You must use your American Express Airpoints Platinum Card to pay for your return trip in order to be eligible for the travel insurance or pay for eligible items in order to be covered under the insurance. The insurance is underwritten by Chubb Insurance New Zealand Limited (Company No. 104656) under a group policy held by American Express International (NZ), Inc. (Company Number 867929). Card members are not a party to the group policy, but may be able to claim under it as third party beneficiaries. This website does not take into account your objectives or financial situation. You should read the full terms and conditions to decide if this insurance meets your needs.
3. Cover applies for incidents occurring on or after 27 November 2017. For all non-emergency insurance claims, please follow the link www.americanexpress.com/newzealand/claims. This insurance is subject to Terms, Conditions and exclusions – see the full insurance Terms and Conditions for your American Express Airpoints Platinum Card available here. You must use your American Express Card to pay for your smartphone or monthly contract in order to be covered under the Smartphone Screen Insurance. Maximum of 2 claims per 12 month period, per Account, maximum cover of $500 per claim and an excess of 10% of the claimed amount applies. Waiting periods may apply. The insurance is underwritten by Chubb Insurance New Zealand Limited (Company No. 104656) under a group policy held by American Express International (NZ), Inc. (Company Number 867929). Card Members are not a party to the group policy, but may be able to claim under it as third party beneficiaries. This communication does not take into account your objectives or financial situation. You should read the full Terms and Conditions to decide if this insurance meets your needs.
4. Additional Card Members must be 18 years of age or over. Please note Additional Cards are referred to as Supplementary Cards in some Terms and Conditions and marketing materials. The basic Card Member will be liable to pay for all spend made by Additional Card Members.
The American Express Credit Card Terms and Conditions are available here
More Airpoints DollarsTM
Earn Airpoints Dollars faster by adding a family member or friend to your Account at no extra charge. T&Cs apply.