We believe our Members deserve more. More travel benefits, rewards, access, offers, security and services. Explore your Card benefits here.
Whether you’re travelling for business or pleasure, travel insurance is an essential part of any trip. That’s why you can rest assured knowing that when you use your American Express Gold Card to book and pay for your next return trip, you’ll be protected.1
Key limitations and exclusions:
For full details of the insurance cover, including terms, conditions and exclusions, please refer to the American Express Gold Card Insurance terms and conditions.
Claims made simple
Should the unexpected occur on your travels, we should be your first point of contact. Call the number on the back of your Card and we will ensure you get assistance from someone who speaks your language. No matter how big or small, we're here to help 24/7. So make sure you contact us first or your claim may be affected.
If you’ve called us and would like to proceed with submitting your claim, visit the Chubb Claims Centre for American Express Card Members.
Whether you’re planning a business trip, a weekend away or an overseas holiday, when you’re enrolled in our Membership Rewards programme, we can help you get there. With several options to choose from, the choice is yours.
American Express Travel Online - With 100 years of travel expertise, our travel network, American Express Travel, provides exceptional service and support from the moment you book. You can also book with Membership Rewards points and enjoy no restrictions, no block out dates and no fees.2
helloworld - For those travellers who prefer to book and plan their trip in person, our partnership with helloworld can help. Find an agent near you and use Membership Rewards points to help pay for some or all of the cost.3
Webjet – With over 30 airlines to choose from, our partnership with Webjet means you can use Membership Rewards points to book the flight you want. You can also use a combination of points and your Card for payment.4
Airline and Hotel partners - With 7 airline transfer partners and 2 hotel partners to choose from, you can transfer Membership Rewards points directly to your preferred airline or hotel program to travel practically anywhere in the world. Once the points have been transferred, all you have to do is make your booking. View our transfer partners.5
Turning back the crisp white sheets in a great hotel is one of the great joys of travel. Knowing you’ve paid partly or fully with Membership Rewards points is another. American Express Travel has over 100 years of travel expertise, so let us help you find the perfect place to rest your head.5
If you'd prefer to book directly, you can also easily transfer Membership Rewards points to one of our hotel partners.6
Selected hotels, exceptional value. The Hotel Collection7 includes hundreds of curated properties from trusted brands like Hyatt and Hilton Hotels. And, you can enjoy exceptional value when you book with your American Express Gold Card through American Express Travel.
With rooms starting from as low as US$150, American Express Gold Card Members will receive access to the following benefits with each booking at over 500 participating hotels and resorts in over 30 countries worldwide. Bookings must be made via American Express Travel Online for a minimum of two consecutive nights and paid for using your American Express Gold Card7:
Upgrade your hotel experience – book a Hotel Collection stay or view a list of participating properties.
Hertz Gold Plus Rewards®
Complimentary Hertz Gold Plus Rewards membership places you first with a faster, easier and more personalised service that allows you to get on with what matters most to you.
As an American Express Gold Card Member enrolled into the Hertz Gold Plus Rewards® loyalty program you can enjoy many added value benefits.8
Key inclusions:
Start saving at 8,500+ Hertz locations worldwide by enrolling today.
Taking care of Card Members is our number one priority. No matter where you are in the world, if your Card is lost or stolen we'll be here when you need us 24/7. It’s the extra peace of mind you need when you’re travelling, knowing help is just a phone call away. Call our Customer Service Centre on 0800 656 660, or + 64 9 583 8300 from anywhere in the world.
You can earn points at tens of thousands of places, from retailers to petrol stations, hotels to restaurants. Here’s a list of just some of the places across New Zealand where you can use your Card and earn points while you travel.
Hotel Elite Status
Gain status with our partner's loyalty programs.
To enjoy these benefits, enrolment is required.
Eligible Cards are:
• The American Express® Gold Card
• The American Express Explorer® Credit Card
• The American Express® Platinum Reserve Credit Card
• The American Express® Rewards Advantage Card
The American Express Charge Card Agreement is available here
If you’re an American Express Gold Card Member enrolled in our Membership Rewards programme, you’ll earn 1 Membership Rewards point for every $1 spent on purchases on your Card.1
What’s more, if you’re enrolled in our TurboTM programme, you’ll earn 2 Membership Rewards points for every $1 spent on your Card.
You can then redeem Membership Rewards points on travel, entertainment or even household items, the choice is yours. The best thing is, there's no cap to the number of points you can earn and your points won’t expire as long as your account is current and in good standing. When you consider the points earning potential, it makes a lot of sense to use your American Express Gold Card every time you spend.
Additional Cards
An Additional Card can be linked to your Card Account, to be used by family or a friend. If you’re enrolled in Membership Rewards, it’s a great way to earn more Membership Rewards points, as points earned on transactions on Additional Cards are credited to the primary Card Member’s account.2
Plus, one of the privileges of having an American Express Gold Card is that you have access to Additional Cards at just $70 each per annum.
If you’re enrolled in our Membership Rewards programme, you can use Membership Rewards points or a combination of points and payment to pay for charges on your account. It’s a great way to reduce your Account balance and free up your cash flow.3
Here’s how to redeem points for charges on your Account:
Our partners make it easy to use points to shop, watch live sports or even visit the theatre. When you’re enrolled in Membership Rewards, you can even use points to make purchases online at Harvey Norman and Ticketmaster. So whether it’s something for the home or a night out, your points could be the ticket to something you’ll adore.
Whether you’re planning a business trip, a weekend away or an overseas holiday, when you’re enrolled in our Membership Rewards programme, we can help you get there. With several options to choose from, the choice is yours.
American Express Travel Online - With 100 years of travel expertise, our travel network, American Express Travel, provides exceptional service and support from the moment you book. You can also book with Membership Rewards points and enjoy no restrictions, no block out dates and no fees.4
helloworld - For those travellers who prefer to book and plan their trip in person, our partnership with helloworld can help. Find an agent near you and use Membership Rewards points to help pay for some or all of the cost.5
Webjet – With over 30 airlines to choose from, our partnership with Webjet means you can use Membership Rewards points to book the flight you want. You can also use a combination of points and your Card for payment.6
Airline and Hotel partners - With 7 airline transfer partners and 2 hotel partners to choose from, you can transfer Membership Rewards points directly to your preferred airline or hotel program to travel practically anywhere in the world. Once the points have been transferred, all you have to do is make your booking. View our transfer partners.7
Not sure what to give? A Gift Card could be the perfect solution. When you’re enrolled in the Membership Rewards programme, you can use points for Gift Cards7 from a wide range of our retail, entertainment and even travel partners. Our e-gift cards, in partnership with Apple iTunes, also offer a unique gift that puts incredible choice in the lucky recipient’s hands.
The American Express Charge Card Agreement is available here
American Express Invites opens the door to unforgettable experiences for our Card Members. You can access pre-sale tickets to some of your favourite artists like Fleetwood Mac or Coldplay, or secure some of the best seats in the house with our Reserved Seating offers.
Make sure you also keep an eye out for some of our spectacular money-can’t-buy promotions too. We’ve sent Card Members to NASA to train with Astronauts, to Iceland to snorkel at the juncture of the continents, and even over to LA to meet Rod Stewart backstage!
Our Fraud Protection Guarantee means you won’t pay for unauthorised spending on your account. Whether your Card is lost or stolen, or your details have somehow gotten into the wrong hands, our dedicated Security Team will do what it takes to minimise any problems, such as crediting your Account or organising a replacement Card immediately.1
Whether you’re travelling for business or pleasure, travel insurance is an essential part of any trip. That’s why you can rest assured knowing that when you use your American Express Gold Card to book and pay for your next return trip, you’ll be protected with Transport Accident Cover.2
Key limitations and exclusions:
For full details of the insurance cover, including terms, conditions and exclusions, please refer to the American Express Gold Card Insurance Terms and Conditions.
Claims made simple
Should the unexpected occur on your travels, we should be your first point of contact. Call the number on the back of your Card and we will ensure you get assistance from someone who speaks your language. No matter how big or small, we're here to help 24/7. So make sure you contact us first or your claim may be affected.
If you’ve called us and would like to proceed with submitting your claim, visit the Chubb Claims Centre for American Express Card Members.
View your transactions, use points to pay for charges3 and do much more with the American Express Mobile App. Whether you’re at home or on the go, the Amex Mobile App helps you make the most of your American Express Gold Card with great service at your fingertips.
Taking care of Card Members is our number one priority. No matter where you are in the world, if your Card is lost or stolen we'll be here when you need us 24/7. It’s the extra peace of mind you need when you’re travelling, knowing help is just a phone call away. Call our Customer Service Centre on 0800 656 660, or +64 9 583 8300 from anywhere in the world.
American Express Safekey is an added layer of security that helps protect American Express Card Members from fraud when making online purchases. When you buy online from participating Safekey Merchants, we’ll SMS or email you a one-time code to ensure your Card is not being compromised. This security benefit costs Card Members nothing and registration is automatic.
You can earn points at tens of thousands of places, from retailers to petrol stations, hotels to restaurants. Here’s a list of just some of the places across New Zealand where you can use your Card.
The American Express Charge Card Agreement is available here
Add a Card to your Account for someone close and share the benefits of Gold. T&Cs apply.
