Help & Support
Insure My Travels
Other Reward Programmes
Welcome to the Help Centre
Benefits, rewards and offers
Learn about the Membership Rewards® programme and how to earn and use your points.
Frequently asked questions
Are all American Express Cards eligible for using 'Use Points Towards Purchases'?
Can I do a partial redemption for an eligible purchase?
Can I invite a friend who is already an American Express® Cardmember?
Can I redeem my points for a credit against any transaction?
Can my friend take a different Card to the one I invite them for?
How do I check my Membership Rewards® points balance?
How do I enrol in Membership Rewards®?
How do I get a Companion Voucher?
How do I get cash back on my Card?
How do I invite a friend as a Cardmember?
How do I recommend a friend as a Card Member?
How do I redeem and or transfer my Membership Rewards points?
How do I use 'Use Points Towards Purchases'?
How does Amex invite a friend work?
How long do I have to make a request to use 'Use Points Towards Purchases'?
How many points can I redeem against an eligible transaction?
I have a credit card; do I still need to make a minimum payment this month?
Is 'Use Points Towards Purchases' similar to 'Tripflex'?
Is there a limit to how many times I can invite someone to join American Express?
My Platinum Cashback Term and Conditions refer to “warehouse retailers”. What are warehouse retailers?
What are Avios?
What are the different ways I can invite a friend?
What does my friend need to do when they receive my invite?
What is American Express Shop Small?
What is the American Express Membership Rewards® programme?
What offers can I benefit from on my Card?
What rewards can I get for inviting a friend?
When will I get my bonus for inviting a friend?
When will I receive the statement credit?
Where can I buy a UK Gift Card?
Why can't I redeem my points with 'Use Points Towards Purchases'?
Will I receive my points back if I get a refund from the merchant?