Personal
- General Credit or Charge Card and Travel Enquiries
- 0800
656 660
- If outside New Zealand +64 9 583 8300
- Platinum Membership RewardsTM Credit Card and Travel Enquiries
-
0800 888 025
- If outside New Zealand +64 9 379 7145
- Platinum Charge Card and Travel Enquiries
- 0800 377 421
- If outside New Zealand +64 9 377 4211
- Membership Rewards Travel Online
-
0800 44 22 08 ext 2 or
- if outside New Zealand +64 9 5838435 Open Mon – Fri 0800 -1900
Small Business
- Small Business Card Enquiries
- 0800 656 660
- If outside New Zealand +64 9 583 8300
Corporate Cards
- American Express @Work
- 0800 722 333, from 9.30am to 6.00pm, Monday to Friday.
- If outside New Zealand +64 9 583 8410
- Membership Rewards® Programme Enquiries
- 0800 44 22 08
Merchants
- Merchant Services
- 0800 800 855, from 9.00am to 6.00pm, Monday to Friday
- If outside New Zealand +64 9 583 8340
- Authorisations
- 0800 800 855 (Option 1)
Travellers Cheques
- Travellers Cheques Enquiries
- 0508 555 358
NZ Head Office
- Address
- Level 3, Building A, 600 Great South Road, Ellerslie, Auckland 1051, New Zealand
- Postal Address
- PO Box 4005, Shortland Street, Auckland 1140, New Zealand
- Telephone 09-583 8000
- Facsimile 09-583 8126