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How to pay your American Express Card
There are many ways to pay your American Express Card. Choose the way that works best for you.
You can view your statement online and check your current balance any time with American Express Online Services.
Contact your bank or log into your bank account online to make immediate or scheduled payments to your Card Account. Please allow up to three days for payment clearance.
The bank will need the following account information to set up scheduled payments:
You can arrange to have your Card payment automatically debited from your bank account each month. You’ll still receive your monthly statement so you can review your charges. If you have queries about any of the charges on your statement, call the number of the back of your Card before your payment date. Otherwise, the payment will be automatically debited from your bank account on the direct debit payment date listed on your statement.
Keep in mind that it's important you continue paying your account using another payment option until your direct debit plan begins. You will see a message on your statement when your direct debit date is confirmed.
How to enrol:
- American Express Charge and Small Business Card: click here and complete and return the Charge Card Direct Debit Payment Form.
- American Express Credit Card: click here and complete and return the Credit Card Direct Debit Payment Form. You can select to pay either the minimum amount due or the full closing balance.
Present your paper statement or printed PDF statement together with your EFTPOS card, cheque or cash at any PostShop. To find your local PostShop, visit www.nzpost.co.nz and click on the PostShop Locator tool.
If you are making cash payments at New Zealand Post, please note:
- To comply with our regulatory obligations, only the primary or supplementary Cardmember can make cash payments to their Card Account from June 2013. No one else can make a cash payment on behalf of the Cardmember. In addition to your paper statement or printed PDF statement, please present your American Express® Card when making cash payments at the PostShop counter
- Cash payments are limited to NZ$7,000 or the amount you owe on your current statement, whichever is less. Please allow at least three days for payment clearance.