American Express Online Privacy Statement

Effective Date: June 2022


American Express is committed to protecting your privacy. Our global set of Data Protection and Privacy Principles  set out our commitment to the privacy of all our customers.

This Online Privacy Statement outlines what information we collect online, why we collect it, and how we access, use, disclose, and protect it.  This includes information we collect online through:


  • Online services we operate – such as our websites and mobile apps.
  •  Services or content we provide to third party platforms – such as online communications, social media pages, voice assistant apps, and digital ads.
  •  All other services or content that link to or reference this statement. 


Our websites and apps are not intended for use by data subjects, who are minors (whose age is below 20 years and not legally married), incompetent and/or quasi-incompetent persons as defined under the Civil and Commercial Code of Thailand. We do not knowingly collect information online from or market online to such data subjects. If we need to collect the information from such data subjects, and the processing of the information of such data subjects requires consent, we will not process such information until the valid consent from the data subjects and/or the legal guardians (as the case may be) has been obtained.

Here’s something to keep in mind


We may provide you with more details about how we use your information, depending on the product or service you use. In this case, we’ll provide additional Terms & Conditions, privacy statements, or notices. For example, the clauses stated in the Card Application forms includes more specific details about how we use information tied to your Card. 

Third-party services – such as social media sites – have additional terms that explain how they handle your information. Please take a moment to review the terms of any other online services you use, to ensure the security of your information.