Manage your American Express Cardmembership with tools that let you stay connected and in control of your finances.
Find out if a large purchase you are planning can be approved.1
Keep track of your spending by reviewing your recent transactions and latest balances.
You can redeem Membership Rewards® points for eligible transactions on your statements.2
Keep your account safe and secure by customizing your payment and spend alerts.
Settle your statements with Paybill simply by linking your Card and bank accounts.
You can also click here to register for Automatic Bill Payment on recurring bills.
Access up to seven years of past billing statements.
Start making a difference today by enrolling in electronic statements and servicing notifications.
Pick and choose the type(s) of communications you’d like to receive from us.
Keep us updated with your contact information including address and email address.
1. Approval based on account status at the time of request. American Express International, Inc. reserves the right for the final decision.
2. Pay with Points terms and conditions apply.
Autopay – payment is made by direct transfer from your bank account. To obtain the Autopay Authorization Form, call our Cardmember Hotline or click here to download the form.
Enroll in Automatic Bill Payment service for the following merchants and enjoy the convenience. Please click here for enrollment, or call the number on the back of your Card for assistance.
Paybill – settle your bill from your pre-registered bank account. Please log in to your Online Service Account to register your bank account. Terms and Conditions apply.
Card Direct – make direct transfer from your bank account to settle your bill by calling our Card Direct Service Hotline 2277 2160. To enroll, call our Cardmember Hotline.
Pay by ATM, Internet Banking and Phone Banking1 – transfer funds from your HSBC/ Hang Seng Bank savings/current account to settle your bill by ATM; or visit www.hsbc.com.hk2 and www.hangseng.com.hk2; or call the HSBC Hotline to transfer funds.
Payment By Phone Service (PPS)1,2 – please call 18031 for payment. The merchant code is “14”. For more details, please call 90000 222 329.
1 Please make your payment at least one working day ahead of the payment due date.
As some payment methods may require more processing time, we encourage you to pay your bills early to avoid incurring late fee and interest charges. Different payment channels have different cut-off times and the cut-off time is at the discretion of each such payment channel. Please ensure that American Express receives your payment before payment due date to avoid incurring late fee and interest charges.