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Payment could be more convenient

Payment Convenience

Enjoy greater flexibility with different payment methods.

Autopay
– payment is made by direct transfer from your bank account. To obtain the form (Autopay Authorization Form), call our Cardmember Hotline.

Card Direct
– make direct transfer from your bank account to settle your bill by calling our Card Direct Service Hotline 2277 2160. To enroll, call our Cardmember Hotline.

Pay by ATM, Internet Banking and Phone Banking1
– transfer funds from your HSBC/ Hang Seng Bank savings/current account to settle your bill by ATM; or visit www.hsbc.com.hk and www.hangseng.com.hk; or call the HSBC Hotline to transfer funds.

Payment By Phone Service (PPS)1
– please call 18031 for payment. The merchant code is "14". For more details, please call 90000 222 329.

Pay-By-Mail2
– mail a crossed cheque payable to "American Express International, Inc.", with the bottom portion of the statement to G.P.O. Box 10066, Central, Hong Kong. Write your Card Account number on the back of the cheque.

Payment Collection Box1
– place your crossed cheque and the bottom portion of the statement in the collection box at the American Express office. Write your Card Account number on the back of the cheque.

DHL Express Center
– submit your crossed cheque payable to "American Express International, Inc." with the bottom portion of the statement at the designated DHL Service Points listed below. Please write your Card Account number on the back of the cheque and seal it in an envelope. Cheques received before 3:00 p.m. on Monday to Friday will be processed on the same day. Any cheque payment on Saturday or after 3:00 p.m. on Monday to Friday will be processed on the next business day. Post-dated cheques will not be accepted.

Central DHL Service Point
Central MTR Station shop no. E16 (next to Exit H)
Opening Hours
Monday to Friday                            9:00 a.m. to 7:30 p.m.
Saturday                                          9:00 a.m. to 4:00 p.m.

Tsim Sha Tsui DHL Service Point
Shop 18, G/F, Empress Plaza, 17-19 Chatham Road South, Tsim Sha Tsui (near Mody Road)
Opening Hours
Monday to Friday                            10:00 a.m. to 7:30 p.m.
Saturday                                           10:00 a.m. to 4:00 p.m.

1. Please make your payment at least one working day ahead of the payment due date.
2. Cheque should be mailed at least three working days before the payment due date.

Note: As some payment methods may require more processing time, we encourage you to pay your bills early to avoid incurring late fee and interest charges. Different payment channels have different cut-off times and the cut-off time is at the discretion of each such payment channel. Please ensure that American Express receives your payment before payment due date to avoid incurring late fee and interest charges.