Explore your American Express® Gold Credit Card benefits
We believe our Members deserve more. More travel benefits, rewards, access, offers, security and services. Explore your Card benefits here.
Whether you’re planning a business trip, a weekend away or an overseas holiday, American Express Travel Rewards can help you get there. With several booking options to choose from, the choice is yours.
American Express Travel
With 100 years of travel expertise, our travel network, American Express Travel, provides exceptional service and support from the moment you book. You can also book with Membership Rewards points1 and enjoy the advantages of no restrictions, no block out dates and no fees.
helloworld
For those travellers who prefer to book and plan their trip in person, our partnership with helloworld can help. Find an agent near you and use Membership Rewards points to help pay for some or all of the cost.2
Webjet
With over 30 airlines to choose from, our partnership with Webjet means you can use Membership Rewards points to book the flight you want. You can also use a combination of points and your Card for payment.3
Airline and Hotel partners
With 9 airline transfer partners and 2 hotel partners to choose from, you can transfer Membership Rewards points directly to your preferred airline or hotel program to travel practically anywhere in the world. Once points have been transferred, all you have to do is make your booking. View our transfer partners.4
Turning back the crisp white sheets in a great hotel is one of the great joys of travel. Knowing you’ve paid partly or fully with Membership Rewards points is another. American Express Travel has over 100 years of travel expertise, so let us help you find the perfect place to rest your head.1
If you'd prefer to book directly, you can also easily transfer Membership Rewards points to one of our hotel partners.6
Whether you’re travelling for business or pleasure, travel insurance is an essential part of any trip. This great travel benefit means when you book and pay for your return trip with your American Express Gold Credit Card, you can take advantage of domestic and overseas travel insurance for you, your partner and your children under the age of 236.
Your complimentary Travel Insurance gives you:
- Overseas Medical Emergency Expenses Cover (including Repatriation) up to $2,500,000;
- Travel Cancellation Cover up to $30,000;
- Baggage, Money and Documents Cover up to $30,000;
Sub-limits apply. Please refer to the Insurance Terms and Conditions for full details.
Key limitations and exclusions:
The new Terms and Conditions will apply to claim events occurring on or after 15 September 2022.
Claims related to pre-existing medical conditions are excluded;
Cover for medical assistance and expenses are only available until you (or your family) reach 80 years of age;
Cover does not apply to Additional Card Members;
In order to receive certain insurance benefits, you need to purchase the return trip on your American Express Gold Credit Card in full.
For full details of the insurance cover, including terms, conditions and exclusions, please refer to the Terms and Conditions.
Claims made simple
Should the unexpected occur on your travels, we should be your first point of contact. Call the number on the back of your Card and we will ensure you get assistance from someone who speaks your language. No matter how big or small, we’re here to help 24/7. Make sure you contact us first or your claim may be affected. If you’ve called us and would like to proceed with submitting your claim, visit the Chubb Claims Centre for American Express Card Members.
Whether you’re picturing yourself cruising through Paris in a convertible or touring New Zealand’s spectacular South Island, we can take you there. American Express Travel makes it possible to organise your transportation virtually anywhere in the world. With the ease of booking through American Express Travel Online, we'll make sure you’ve got wheels when and where you need them. You can even put your next ride on points or a combination of points and payment, the choice is yours.1
Taking care of Card Members is our number one priority. No matter where you are in the world, if your Card is lost or stolen we'll be here when you need us 24/7. It’s the extra peace of mind you need when you’re travelling, knowing help is just a phone call away. Call our Customer Service Centre on 0800 656 660, or +64 9 583 8300 from anywhere in the world.
Use your American Express Card for everything from groceries at New World, Countdown and Pak n’ Save, petrol stations including Z, BP and Mobil and many retailers such as The Warehouse or Mitre 10 as well as tens of thousands fof other stores, restaurants, utility and travel providers.
Featured Travel Benefits
American Express Travel
Global acceptance
Global Card Support
1. You can redeem points for prepaid travel of a nominated value through American Express Travel Online with the point-of-purchase redemption capability. Travel bookings using points may be booked for any person, provided all your accounts are kept in good standing and are not overdue. All travel bookings are subject to availability. Subject to the American Express Travel Online standard booking terms and conditions.
2. Points are only redeemable in store. A minimum of 10,000 points must be redeemed at any one time. Subject to the Terms and Conditions of the American Express Membership Rewards programme.
3. Partner terms and conditions apply. Available to New Zealand enrollees who reside in New Zealand only. Enrolment in the New Zealand American Express Membership Rewards Programme is required. A fee may apply. Flights are subject to availability. American Express accepts no responsibility for any information passed by you to Webjet. A minimum of 10,000 points must be redeemed at any one time. If using 'Points + Pay' the pay amount will be automatically billed to your Card Account and will appear on the first billing statement following redemption. Copyright Webjet Marketing Pty. Ltd. ACN. 063 430 848, ABN.8406 3430 848. Part of the Webjet Limited Group. Travel Agent Licence No. 32282.
4. To transfer Membership Rewards points into an airline partner programme or a frequent guest partner programme, you must be a member of the partner programme. Membership of the partner programme is the Card Member's responsibility and is subject to the terms and conditions of the applicable programme. A joining fee may apply. Minimum redemption amounts apply. Partners are subject to change. Visit membershiprewards.co.nz for details.
5. To transfer Membership Rewards points into an airline partner programme or a frequent guest partner programme, you must be a member of the partner programme. Membership of the partner programme is the Card Member's responsibility and is subject to the terms and conditions of the applicable programme. A joining fee may apply. Minimum redemption amounts apply. Partners are subject to change. Visit membershiprewards.co.nz for details.
6. The American Express Gold Credit Card insurance is subject to terms, conditions and exclusions (such as maximum age limits, pre-existing medical conditions and cover limits) – see the full terms and conditions available here. You must use your American Express Gold Credit Card to pay for your return trip in order to be eligible for the travel insurance. The insurance is underwritten by Chubb Insurance New Zealand Limited (Company No. 104656) under a group policy held by American Express International (NZ), Inc. (Company Number 867929). Card Members are not a party to the group policy, but may be able to claim under it as third party beneficiaries. This information does not take into account your objectives or financial situation. You should read the full terms and conditions to decide if this insurance meets your needs.
The American Express Credit Card Terms and Conditions are available here
As an American Express Gold Credit Card Member enrolled into the Membership Rewards programme, you'll earn 1 Membership Rewards point per $1 spent on all purchases.
What’s more, if you’re enrolled in our TurboTM programme, you’ll earn 2 points for every $1 spent on your Card.
The best thing is, there's no expiry or cap to the number of Membership Rewards points you can earn, as long as your account is current and in good standing. When you consider the points earning potential, it makes a lot of sense to use your American Express® Card every time you spend.1
An Additional Card can be linked to your Card Account, to be used by family or a friend. It’s a great way to earn more Membership Rewards points, as points earned on transactions are credited to the primary Card Member’s account.2
$20 per annum per Card applies after the first year.
Paying for your recent charges with Membership Rewards points, or using a combination of points and payment, can do wonders for your cash flow.3
Here’s how to redeem points for charges on your Account:
1. Login to your Account online or via the Amex Mobile App.
2. Select the eligible transaction from your online Account.
3. Get a credit on your Account within 72 hours.
Our partners make it easy to use points to shop. When you are enrolled in the Membership Rewards programme, you can use Membership Rewards points to make purchases online at Harvey Norman.
Whether you’re planning a business trip, a weekend away or an overseas holiday, American Express Travel Rewards can help you get there. With several booking options to choose from, the choice is yours.
American Express Travel - With 100 years of travel expertise, our travel network, American Express Travel, provides exceptional service and support from the moment you book. You can also book with Membership Rewards points4 and enjoy the advantages of no restrictions, no block out dates and no fees.
helloworld - For those travellers who prefer to book and plan their trip in person, our partnership with helloworld can help. Find an agent near you and use Membership Rewards points to help pay for some or all of the cost.5
Webjet - With over 30 airlines to choose from, our partnership with Webjet means you can use Membership Rewards points to book the flight you want. You can also use a combination of points and your Card for payment.6
Airline and Hotel partners - With 9 airline transfer partners and 2 hotel partners to choose from, you can transfer Membership Rewards points directly to your preferred airline or hotel program to travel practically anywhere in the world. Once points have been transferred, all you have to do is make your booking. View our transfer partners.7
Not sure what to give? A Gift Card could be the perfect solution. Use American Express Membership Rewards points for Gift Cards8 from a wide range of our retail, entertainment and even travel partners. Our e-gift cards, in partnership with Apple iTunes, also offer a unique gift that puts incredible choice in the lucky recipient’s hands.
Featured Membership Rewards
Transfer points to an Airline
Shop at Harvey Norman
Gift Cards
1. Enrolment and participation in Membership Rewards is subject to the Membership Rewards Terms and Conditions available on membershiprewards.co.nz and partner Terms and Conditions. Only purchases are eligible for Membership Rewards Points. You will earn 1 Membership Rewards Point for every dollar you spend in New Zealand. Membership Rewards Points do not expire while your account remains current and in good standing. A fee may be applicable for participation in partner airline programmes. A transfer fee of $35 per transfer of points to one of our airline partner programmes will apply.
2 Supplementary Card Members must be 18 years of age or older. The primary Card Member will be liable for all spending on Supplementary Cards.
3. Points will be debited from your Membership Rewards account and a credit placed on your Card in line with the points chosen to be used for the Eligible Charge. A minimum of 1,000 Membership Rewards points is required for any Use Points for Your Charges transaction. Any credit to your Card Account cannot exceed the amount of the relevant Eligible Charges. A credit will appear on your statement identified as “Membership Rewards Credit”. Points will be debited immediately and the credit will take up to 72 hours to appear online. Credits processed after the Card Account’s statement closing date will appear in the following statement. You are still responsible for payment of the amount due on your Card Account by the due date. Use Points for Charges is not available for redemption by Corporate Cards, Allied Liquor and Tasman Liquor American Express Gold Business Cards, and is not redeemable for cash via Credit balance refund. American Express will select and display each eligible charge for Use Points for Your Charges (“Eligible Charge”) and the Points required to pay for the Eligible Charge. Each Eligible Charge must: (a) appear within the first 150 transactions of the Online Statement of the Summary of Accounts page; (b) be redeemed within 2 months of the charge appearing on your Card Account; (c) not currently or have previously been disputed; and (d) not be a fee. Eligible Charges, including the points rate required to pay for the Eligible Charge, may be changed at any time without notice. Use Points for Your Charges transactions can only be completed online. Use Points for Your Charges is available only to Basic Card Members enrolled in the New Zealand Membership Rewards programme and is subject to the full Membership Rewards Terms and Conditions.
4. You can redeem points for prepaid travel of a nominated value through American Express Travel Online with the point-of-purchase redemption capability. Travel bookings using points may be booked for any person, provided all your accounts are kept in good standing and are not overdue. All travel bookings are subject to availability. Subject to the American Express Travel Online standard booking terms and conditions.
5. Points are only redeemable in store. A minimum of 10,000 points must be redeemed at any one time. Subject to the Terms and Conditions of the American Express Membership Rewards programme.
6. Partner terms and conditions apply. Available to New Zealand enrollees who reside in New Zealand only. Enrolment in the New Zealand American Express Membership Rewards Programme is required. A fee may apply. Flights are subject to availability. American Express accepts no responsibility for any information passed by you to Webjet. A minimum of 10,000 points must be redeemed at any one time. If using 'Points + Pay' the pay amount will be automatically billed to your Card Account and will appear on the first billing statement following redemption. Copyright Webjet Marketing Pty. Ltd. ACN. 063 430 848, ABN.8406 3430 848. Part of the Webjet Limited Group. Travel Agent Licence No. 32282.
7. To transfer Membership Rewards points into an airline partner programme or a frequent guest partner programme, you must be a member of the partner programme. Membership of the partner programme is the Card Member's responsibility and is subject to the terms and conditions of the applicable programme. A joining fee may apply. Minimum redemption amounts apply. Partners are subject to change. Visit membershiprewards.co.nz for details.
8. All rewards are subject to availability. Gift Card or voucher rewards are not redeemable or exchangeable for cash or credit and are valid for a period of 3 months from the date of issue, unless otherwise stated. Normal retailer Gift Card and voucher conditions apply.
The American Express Credit Card Terms and Conditions are available here
American Express Invites opens the door to unforgettable experiences for our Card Members. You can access pre-sale tickets to some of your favourite artists like P!nk, Fleetwood Mac or Coldplay, or secure some of the best seats in the house with our Reserved Seating offers.
Featured Offers and Events
American Express Invites
Amex Offers
View your transactions, use points to pay for charges1 and do much more with the American Express Mobile App. Whether you’re at home or on the go, the Amex Mobile App helps you make the most of your American Express Card with great service at your fingertips.
Our Fraud Protection Guarantee means you won’t pay for unauthorised spending on your account2. Whether your Card is lost or stolen, or your details have somehow gotten into the wrong hands, our dedicated Security Team will do what it takes to minimise any problems, such as crediting your Account or organising a replacement Card immediately.
Taking care of Card Members is our number one priority. No matter where you are in the world, if your Card is lost or stolen we'll be here when you need us 24/7. It’s the extra peace of mind you need when you’re travelling, knowing help is just a phone call away. Call our Customer Service Centre on 0800 656 660, or +64 9 583 8300 from anywhere in the world.
Use your American Express Card for everything from groceries at New World, Countdown and Pak n’ Save, petrol stations including Z, BP and Mobil and many retailers such as The Warehouse or Mitre 10 as well as tens of thousands other stores, restaurants, utility and travel providers.
Useful Tools and Services
Contact Us
Online Services
Amex Mobile App
- This is available to Primary Card Members enrolled in the Membership Rewards programme. American Express will display each eligible charge on your Mobile App timeline and the points required for each transaction. A minimum of 1,000 Membership Rewards points must be redeemed at any one time. Any credit to your Card Account cannot exceed the amount of the relevant eligible purchases or the current outstanding balance on your Account. Certain fees and charges are excluded. Points will be debited immediately and the credit can take up to 72 hours to appear online. Credits processed after the Card account’s statement closing date will appear in the following statement. You are still responsible for payment of the amount due on your Card account by the due date. Subject to the Membership Rewards Terms and Conditions at membershiprewards.co.nz/termsandconditions.
- Provided that you do not contribute to or unreasonably delay reporting any misuse of your Account and you have complied with your Card Conditions, you will not be held liable for any unauthorised charges.
The American Express Credit Card Terms and Conditions are available here
Share your Card benefits
Apply for an Additional Card for family or friends and share your Card benefits with someone close to you.