Payments, Statements & Balance | American Express

It appears that JavaScript is either disabled or not supported by your web browser. JavaScript must be enabled to experience the American Express website and to log in to your account.

Payments, Statements & Balance

View statements and understand American Express fees and balances. Get help making a payment

How do I request a refund of a credit balance?

I am struggling financially. Is there a program that can assist me with making payments on my account?

How do I download my transactions to accounting/financial management software?

What are the differences between the balances shown in my online account?

What happens if my payment is returned for insufficient or uncollected funds?

How can American Express help me if I'm impacted by severe weather?

How can I confirm that I'm enrolled in AutoPay?

How can I manage my AutoPay settings?

How can I make payments for personal expenses made on my Corporate Card?

Can I cancel a payment?

Can I find out in advance if I will be approved for charges I’m planning to make?

What is Send & Split?

If I set up automatic bill payment for bills, will I still receive a bill from my service provider?

How do I access my transaction history and billing statements?

Can I change my billing due date?

How do I enroll in AutoPay?

How can I pay my bill?

Where can I find my Annual Percentage Rate (APR) online?

How can I request a lower APR?

Do I have to pay foreign transaction fees when I use my Card?

What do I have to pay to avoid interest charges?

How is an interest charge calculated?

Are there fees associated with withdrawing cash at ATMs using my American Express Card?

How do I reset my PIN to access cash at ATMs?

Can I use my Card to withdraw cash at an ATM?

What is Plan It?

What is Pay It?

How does Pay Over Time Work?

Where can I find my APR for balance transfers?

How long does it take to process a balance transfer from another company?

How do I request a balance transfer?

Where do I send additional documentation for an existing billing inquiry?

How can I close a dispute?

How can I dispute a charge?

How can I check the status of a dispute?

How long does it take to resolve a dispute case?

How do I request a credit line or credit limit increase?

How can I get a copy of my credit report?

Can I spend over my Card's credit limit?

How can I find out what my line of credit is?

Can I download my Year-End Summary into QuickBooks® and Quicken® software?

Where can I find my Year-End Summary and how do I download it?

Looking for something else?

Getting Started

Account Management

Payments

Benefits & Rewards

Banking

Security

Frequently Asked Questions

See all FAQs

Chat with Us

Visit your Account and locate the chat icon in the bottom

right corner of your screen.