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Customer Engagement

Create a Cohesive Experience for Customers, Online and in Person

If your retail Web site and physical storefront don’t mesh, you could be losing business. Here’s a few tips to ensure both work hand-in-hand.

Jayson DeMers • 3 min read

Circa 2.0: An Antique Store Goes Digital

Anthonia Akitunde • 6 min read

13 Ways to Launch a Successful Etsy Shop

Nadine Heintz

How to Turn a Declined Sale Into an Opportunity

Denise O'Berry • 3 min read