I have an AMERICAN EXPRESS® Business Card/PRO AIR FRANCE KLM Card*
Please help us to keep your company information up to date
Why is this necessary?
Under the regulatory requirements of Article R.561-12 of the French Monetary and Financial Code, American Express has an obligation to update your business information regularly. This law applies to all financial institutions and this verification conditions the continuation of their commercial relations with
their customers.
* Applies to Business American Express® Cards (Green/Gold/Platinum) & PRO AIR FRANCE KLM-AMERICAN EXPRESS® Cards (Silver/Gold/Platinum)
I have an AMERICAN EXPRESS* Business Card/PRO AIR FRANCE KLM Card*
Please help us to keep your company information up to date
Why is it necessary ?
Under the regulatory requirements of Article R.561-12 of the French Monetary and Financial Code, American Express has an obligation to update your business information regularly. This law applies to all financial institutions and this verification conditions the continuation of their commercial relations with
their customers.
* Applies to Business American Express Cards® (Green/Gold/Platinum) & PRO AIR FRANCE KLM-AMERICAN EXPRESS cards® (Silver/Gold/Platinum)
The kind of information we need from you or your company depends
on the type of business: sole trader or other business structures.
For sole traders (Entrepreneur Individuel (EI), Entrepreneur Individuel à Responsabilité Limitée (EIRL) & Natural Person) :
Here are the information and documents that we may
need to request from you:
Legal Entity information
- Legal Entity name.
- Legal Entity address.
- Business registration number.
The following documents as
evidence of the legal structure
- Annual financial statement of preceding financial year or last Annual Tax form.
- Company Registration document like KBIS / RCI - less than three months old Or
- Avis de situation au répertoire SIRENE.
Documents relating to the Authorised Signatory
- Copy of valid National Identity Card (front and back)
- Power of Attorney, if Authorised Signatory is not one of the Legal Representatives
For businesses with a legal
status other than a sole trader
We may ask you for the following information and documents:
Legal Entity information
- Legal Entity name.
- Legal Entity address.
- Business registration number.
The following documents as
evidence of the legal structure
- Annual financial statement of preceding financial year
- Company articles of association
- Company Registration document like KBIS / RCI - less than three months old
- If your business has beneficial owners: evidence of Beneficial Ownership and, where applicable, a copy of both sides of the valid ID card of each Ultimate Beneficial Owner (UBO).
Documents relating to the Authorised Signatory
- Copy of valid National Identity Card (front and back)
- Power of Attorney, if Authorised Signatory is not one of the Legal Representatives
Follow the 4 steps
1.You will receive an email or letter from us containing the link to the secure login environment
2.Please login via this link. You can also type this link into your browser if you prefer. When you log in for the first time, you will receive a One-time Password before creating a new password.
3.After you have logged in, follow the necessary steps to complete and confirm all the information. You can save the data at any time and continue later. Please note, already uploaded documents are stored for a maximum of 7 days.
4.All complete? Please press Submit. After your company information has been updated, we will check all your company information and the documents provided. In case any additional documentation is required we will contact you again.
Start the update process
As soon as you have received your username from us via email or letter, you can start providing your company information.
Updating information relating to Business
Cardmember(s)
While we may have already contacted you or will contact you soon about updating your company information, American Express must also update the information about your Card Account (basic Card and any supplementary Cards linked to your basic Card Account).
Thus, you may also receive a request to update Cardmember information for your basic Card and/or supplementary Cards. This process is quick and easy. Click here for more information about updating Card information.
This information is necessary for us to comply with our regulatory obligations (Anti-Money Laundering). If we do not receive this information, we may be forced to suspend and then close your Account.
We assure you that we make every effort to guarantee the security and confidentiality of personal information, which will be used for the sole purpose of complying with our regulatory obligations as a financial institution.
Learn more about updating Cardmember information
Prevent your account from being suspended
This information is necessary for us to comply with our regulatory obligations (Anti-Money Laundering) as a financial institution. In accordance with the applicable regulations in force, if we do not receive this information, we may be forced to suspend and then close your account.
Thank you for your cooperation and trust.
We look forward to receiving your information. Together, we can contribute to a more secure financial system. Please note that American Express is required to update information about its customers regularly. You may receive other requests to update your information in the future. Thank you in advance for your understanding.
Still have questions?
Please visit the FAQs page
Would you prefer to call us?
Our number is on the back of your Card (assistance available Monday to Friday, 9 am to 6.30 pm)
More information
For more details on Anti-Money Laundering (AML), phishing and your privacy, please visit the pages below.