I am a Programme Administrator
Please help us to keep your company information up to date
Why is this necessary?
Under the regulatory requirements of Article R.561-12 of the French Monetary and Financial Code, American Express has an obligation to review your business information regularly. This applies to all financial institutions and this verification conditions the continuation of their commercial relations with
their customers
I am a Programme Administrator
Please help us to keep your company information up to date
Why is this necessary?
Under the regulatory requirements of Article R.561-12 of the French Monetary and Financial Code, American Express has an obligation to review your business information regularly. This applies to all financial institutions and this verification conditions the continuation of their commercial relations with
their customers
For the American Express Corporate Programme
We may ask you to update some information and upload some documents :
Legal entity details
- Legal Entity name,
- Legal Entity address
- Business registration number
The following documents as
evidence of the legal structure
- Annual financial statement of preceding financial year
- Company articles of association
- Company Registration document like KBIS / RCI - less than three months old
- Evidence of Beneficial Ownership and where applicable, a copy of both sides of the valid ID card of each Ultimate Beneficial Owner (UBO).
Documents relating to the Authorised Signatory(ies)
- Copy of valid National Identity Card (front and back)
- Power of Attorney, if Authorised Signatory is not one of the Legal Representatives.
Follow the 4 steps
1.You will receive an email or letter from us containing the link to the secure login environment.
2.Please login via this link. You can also type this link into your browser if you prefer. When you log in for the first time, you will receive a One-time Password before creating a new password.
3.After you have logged in, follow the necessary steps to complete and confirm all the information. You can save the data at any time and continue later. Please note, already uploaded documents are stored for a maximum of 7 days.
In order to facilitate your review, whenever possible, certain fields will be pre-filled with information from our systems and / or official external sources. We thank you for checking them, correcting them if necessary, completing the empty fields and providing the supporting documents requested.
4.All complete? Please press Submit. After your company information has been updated, we will check all your company information and the documents provided. In case any additional documentation is required we will contact you again.
Start the update process
As soon as you have received your username from us via email or letter, you can start providing your company information.
Updating Corporate Cardmembers information
This obligation applies to you if your business has a Corporate Card Programme**.
The regulatory requirements set out in Article R.561-12 of the French Monetary and Financial Code also apply to Corporate Cardmembers. We will therefore need to contact your employees who hold a Corporate Card to ask them to update their information. The process is very simple and takes just a few clicks on our secure tool.
We assure you that we make every effort to guarantee the security and confidentiality of their personal information, which will be used for the sole purpose of complying with our regulatory obligations as a financial institution.
As a Programme Administrator, you can take questions from your employees. Please reassure them of the legitimacy of our request. It is important for them to contact us within the allotted time to avoid any risk of suspension or even cancellation of their Card.
** Applies to the following Programmes: American Express® Corporate Card (Green, Gold, Platinum, AIR FRANCE-AMERICAN EXPRESS), American Express® Corporate Meeting Card, American Express® Strategic Purchasing and General Services Corporate Card, American Express® Corporate Purchasing Card.
Learn more about updating Cardmember information
Prevent your account from being suspended
This information is necessary for us to comply with our regulatory obligations (Anti-Money Laundering) as a financial institution. In accordance with the applicable regulations in force, if we do not receive this information, we may be forced to suspend and then close your account.
Thank you for your cooperation and trust.
We look forward to receiving your information. Together, we can contribute to a more secure financial system. Please note that American Express is required to update information about its customers regularly. You may receive other requests to update your information in the future. Thank you in advance for your understanding.
Still have questions?
Please visit the FAQs page
Would you prefer to contact us?
Please do not hesitate to contact our Corporate Customer Service Team
on +33 (0) 1 47 77 77 47 (Monday to Friday, 9 am to 5:30pm)
or send an e-mail to corporateservicesfrance@aexp.com
More information
For more details on Anti-Money Laundering (AML), phishing and your privacy, please visit the pages below.