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Welcome to the Help Centre

 

Browse the Help Centre for answers to your questions.

 

 

Browse all topics


Payments, statements and balance

Make payments to your Account, choose how to receive your statements and understand your charges.

Account management

Update your contact details, register for an Account online and learn about using your PIN.

Products and services

Learn about American Express® products, insurance services and understand Avios rewards points.

Benefits, rewards and offers

Learn about the Membership Rewards® programme and how to earn and use your points.

Security and fraud

Report your Card lost, stolen or damaged and learn how you are protected against fraud.

Travel

Notify us of your travel and using your Contactless Card abroad.

Manage your Accounts any time, anywhere

   

  What you can do with your online Account – check your balance, manage      Card payments, check your rewards and view personalised Amex Offers

 

  With your Amex App you can check your balance, manage monthly Card        payments, check your rewards and view personalised Amex Offers