Account Management | How To Manage Your Account | AMEX UK

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Welcome to the Help Centre

Account management

Update your contact details, register for an Account online and learn about using your PIN.

Frequently asked questions

How do I close an Account?

How do I access the Document Submission Centre to send documents?

How do I activate my Card?

How do I cancel a Card?

How do I change my Card Account details?

How do I change my PIN?

How do I close my Card Account?

How do I register to manage my Card Account online?

How do I reset my Online Account password?

How do I retrieve my Online Account User ID?

How do I unlock my PIN?

How do I view my PIN?

How do I withdraw cash with my Card?

How many times can I change my PIN?

Is it safe to change my PIN?

Is there an American Express Mobile App?

I’ve just received my replacement / renewal Card and was expecting a PIN?

What is my annual Card or renewal fee?

What is the Document Centre?

What should I do if I do not agree with my new agreement?

Why am I not getting an option to get a temporary security code delivered to me by SMS and / or email?

Why do I need to activate my new PIN code by using the old PIN code?