For additional help and resources on using your Online Merchant Account, visit the Merchant Website Support Centre.
You can find additional information on how we process personal data in the Online Privacy Statement.
Access your Merchant Account
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Manage Disputes with Confidence
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Want an easier way to update your Merchant Account?
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Move to Gross Pay
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A world of opportunity, unlocked
See what you can access as a valued Merchant Member.
A world of opportunity, unlocked
See what you can access as a valued Merchant Member.
Don't miss out on special benefits
Be notified about offers and opportunities only available to Amex Merchant Members by opting into our marketing emails.
Not accepting American Express yet? Get in touch.
Discounts on dining, wellness and more
Opportunities to get your business promoted
Free business tools and insights
Always here to support small businesses
Shop Small® provides year-round support to encourage customers to shop locally and support their community.
Always here to support small businesses
Shop Small® provides year-round support to encourage customers to shop locally and support their community.
Voice over:
Whatever the size of your business, your American Express Online Merchant Account is a complementary hub offering access to the information you need to manage your American Express account. It's a simple snapshot of your business—
…so you not only see transactions and adjustments, you can quickly track submissions and settlements, and manage disputes.
You can even update your bank or business details.
On top of that, you can also check out your merchant member benefits, and order complementary signage to let customers know they can pay the way they choose.
It’s all in your American Express Online Merchant Account. Designed to help you save time so you can get back to running your business. And if you haven’t already, all you have to do is register and log in.
Get started now at www.americanexpress.com/uk/merchant.
Talk to us
LIVE CHAT
Click the ‘Chat’ Button once you login to your Account to chat with a member of our service team Mon-Fri, 8.00am-6.00pm (9.00am-5.00pm on Bank holidays)
CALL US
0800 032 7216
Our customer care representatives will assist you Mon-Fri, 8.00am-6.00pm (9.00am-5.00pm on Bank holidays)