Welcome to the American Express Network


We’re here to support you with access to information, tools, resources and terminals activation.

Get started with your Merchant Account


Preparing your business to accept American Express® Cards couldn't be simpler.


Test Your Terminal


Before your first transaction, make sure your terminal is ready to accept American Express Cards.



Let Cardmembers Know You Accept


Order complimentary stickers and other signage to let customers know your business welcomes American Express Cards.


Register Your Merchant Account Online


Manage your Merchant Account, view payments and respond quickly to disputes, and more.


Help and advice on the next steps

Watch our Welcome to American Express Videos 


Our Welcome videos will help guide you through preparing to accept American Express Cards, and offer tips on how to best manage your Account.

More Useful Information

More information and help?


For all the help you need in once place, visit our support centre.



For tools, tips and offers for small businesses, visit our Small Business Resource Centre.


Contact Us

Live Chat

Click the ‘Chat’ button once you login to your Account to chat with a member of our service team

(Mon-Fri, 8:00am-5:00pm).


Email Us

Send us emails securely regarding questions about the website or to request updates to your Merchant Account.

Call Us

0800 032 7216 

Our customer care representatives will assist you (Mon-Fri, 8:00am-6:00pm).