According to the Second Payment Services Directive (PSD2), Strong Customer Authentication (SCA) is required for all online payments. All American Express Merchant IDs are set up with SafeKey, our SCA-compliant 3D Secure fraud and data protection
But there are other security measures you need to have in place for e-commerce payment acceptance, protecting both you and your customers. Discover the basics on our merchant payment security page.
While security and data protection may be managed by your payment gateway provider, it’s ultimately your responsibility (as the merchant) to pick a provider that follows all legal guidance.
Disputes & fraud
Unfortunately, disputes and online payment fraud aren’t always preventable, but there are steps you can take to help reduce their likelihood of occurring, and to help you out if they do. Get advice here.
We’re here to help. Read our FAQs or contact us if you have any questions.