Start of menu
Close Menu

Whether its an unexpected charge or an unexpected amount, if you
Have any questions about your statement, we're here to help.

Go to Statement Inquires

Dispute Resolution

 

Ombudsman
If you have a problem or concern about our products & services that was not able to be resolved.

Arbitration
An efficient way for Cardmembers to settle disputes that are not resolved during the routine customer service process.

Support Orders & Provisions
The offices for the service of enforcing notices for support orders and support provisions in each province and territory are outlined here.

International Service Centers
To find the phone number of the International Service Center for your desired country.

Call us. We’re glad to help with any issue you may have.

If you have any questions about your account, please call
American Express Customer Service 24 hours a day, 7 days a week.

Just call us.
In Toronto: (905) 474-0870
North America: 1 800 668-2639
International (please call collect): (905) 474-0870
For a complete list of phone numbers,

 

We received the SQM Award for
Highest Customer Satisfaction
in the Credit Card Industry in Canada 2011