How can I get emergency assistance while travelling?

I f you run into troubles while travelling, help is one call away. Travel Emergency Assistance, a 24-hour telephone service for eligible Cardmembers – can refer you to hospitals, embassies, doctors and lawyers around the world. They can also provide you with key travel information, including details on visa and inoculation requirements, 7 days a week.

To prepare you for any situation that may arise during your travels, American Express offers out-of-town emergency medical and legal referrals and important travel-specific information (such as visa requirements or customs and inoculation regulations) available by telephone, 24 hours a day, 7 days a week for eligible Cardmembers. Visit the Travelling Abroad page for a list of eligible Cards.

For assistance when you need it most, contact the Travel Emergency Service at 1-800-678-5523.