Searching for Disputes
If you are having trouble finding a dispute, you may want to use the "Search" feature on the Disputes Table Summary page.
When you click to Search Disputes, you can search by:
- Case #
- Charge Reference #
- Card Member Name
- Card Member Number
Results will display in a table, and you will have the opportunity to click on a case number to view the status of, or respond to, a selected case.
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