Skip to main content
Start of menu
Close Menu
Girl standing in the sun looking up.

I have been charged more than once for the same goods or service

Whether it's two identical amounts or something you paid for using a different means (i.e. cash, cheque or another card – in which case we'll need proof of alternate payment before we investigate the charge), we'll investigate the charge on your behalf.
Simply call our Customer Service Representatives. They're available 24 hours a day, 7 days a week. You can find our Customer Service number on the back of your American Express Card.