Please note that due to system issues, the option to transfer all of your points to Airline Partners and Hotel Partners is currently unavailable. We apologize for the inconvenience and are working to resolve this as quickly as possible. Should you have any questions, please call the number on the back of your Card.
Important Message Regarding Postal Service Disruptions: Due to COVID-19, there may be a delay in outgoing mail from American Express. During this time, there may be delivery delays for gift cards and merchandise redeemed from the Membership Rewards Program. We appreciate your patience during this time. For more information, please refer to our Coronavirus FAQs.
From gas, groceries and travel to TV subscriptions – you can redeem your points against eligible purchases charged to your Card! The minimum redemption requirement is 1,000 points. Please note: Use Points for Purchases replaces TripFlex™, Points for Credit, and PointFlex™ redemption options across Personal and Small Business Cards. Corporate Cards are not eligible for Use Points for Purchases. Eligible Corporate Cards enrolled in Corporate Membership Rewards can continue to redeem for TripFlex rewards and Points for Credit by calling 1-866-568-0308.
Over the Phone: If you wish to redeem points against an eligible purchase within the last 12 months that is not displayed online, please contact us at the number listed on the back of your Card.
Terms and Conditions
You can redeem Membership Rewards points for a statement credit towards an Eligible Travel Purchase charged to an Eligible Card. You must redeem a minimum of 1,000 points per redemption. Redemption rates may vary by Eligible Card. Statement credits on your Card Account should not exceed the aggregate amount of the Eligible Purchase(s) on your Eligible Card. You can register for online services to view your Eligible Purchases and to redeem online. Only Eligible Purchases posted to your Card Account during the last 3 months, up to 150 most recent Eligible Purchases, will be displayed for redemption. If you wish to redeem points towards an Eligible Purchase within the last 12 months that is not displayed online, please contact us at the number listed on the back of your Card.
For full Membership Rewards Program Terms and Conditions, visit membershiprewards.ca or call 1-800-668-AMEX (2639). Small Business Cardmembers, please call 1-888-721-1046.