Please note that due to system issues, the option to add an Etihad Guest account to your Membership Rewards account is currently not available. We apologize for the inconvenience and are working to resolve this as quickly as possible. If you have any questions, please call the number on the back of your Card.
Please note that due to system issues, the option to add an Asia Miles account to your Membership Rewards account and transfer points to Asia Miles is currently unavailable. We apologize for the inconvenience and are working to resolve this as quickly as possible. Should you have any questions, please call the number on the back of your Card.
Important Message Regarding Postal Service Disruptions: Due to COVID-19, there may be a delay in outgoing mail from American Express. During this time, there may be delivery delays for gift cards and merchandise redeemed from the Membership Rewards Program. We appreciate your patience during this time. For more information, please refer to our Coronavirus FAQs.
Fashion & Accessories
EnRoute Backpack 23L
points was 17,700 points
SKU code 1154-0023
A 23L daypack with unique L-shaped opening, discrete SafeZone valuables storage and spacious yet integrated zippered side pockets.
• Protect a 15.6 inch laptop and 10 inch tablet in dedicated, padded slip pockets
• Safeguard a phone, sunglasses or other valuables in hard-shell SafeZone compartment
• High-visibility into main compartment from wide, L-shaped opening
• Quickly access small valuables in soft-lined pocket
• Keep a water bottle, power brick, umbrella, keys or other daily belongings safe and accessible in side zippered pockets
1. Please allow 2 weeks for delivery.
2. Cardmembers are required to provide a signature when rewards are delivered. If you are not available at home at the time of delivery, directions to the nearest postal location will be left at your door. Some items may have longer delivery times. If your reward is subject to a longer delivery time, this will be indicated in the reward description.
3. Orders are shipped via courier and require complete mailing address and telephone number for daytime delivery. (Orders cannot be shipped to a post office box.)
1. All merchandise rewards are subject to availability. If an order is not available, a similar item of equal value will be substituted whenever possible. If a substitution is not available, your Membership Rewards points will be credited back to your Program Account and you will be contacted.
2. Merchandise rewards are subject to change without notice. New merchandise rewards will be added to the program on a regular basis.
3. Some rewards are available in limited quantities. Limited items will be so noted in the product description.
Redeemed rewards are not refundable, exchangeable, replaceable or transferable for cash or credit. If your reward arrives damaged, defective, has missing pieces or is the incorrect item, please contact Customer Service at 1-866-454-3549.
Hours of Operation are Monday to Friday from 9:00 am to 5:00 pm EST.
For questions regarding your account, please contact us at 1-800-668-2639. Corporate Cardmembers, please call 1-800-716-6661. Our hours of operation are 24 hours-a-day, 7 days a week.