Payment
There are a number of methods for paying an American Express Corporate Card statement. The payment methods available depend on whether your Company or the Cardmember pays the statement.
Autopay
Your nominated bank account will be debited 10 days after your statement cut off date, as detailed on Cardmember statements. To enable this payment option, please click here to complete an Autopay enrolment form.
Payment by Phone Service (PPS)
Please use merchant code 14 when paying by phone or internet. For more information and registration, please visit www.ppshk.com.
FPS*
Please fill in the amount and the required American Express 15-digit Card number under "Message to Payee". For Corporate Card, please fill in Company name and ID. For more information, please visit here.
* Please make your payment at least two working days ahead of the payment due date.
Electronic Transfer
Hong Kong Dollar accounts:
Pay to:
Bank Name: The Hongkong and Shanghai Banking Corporation Ltd
Bank Address: 1 Queen’s Road, Central, Hong Kong
Swift Code: HSBCHKHHHKH
Account Name: American Express International Inc.
Bank Code: 004
Branch Number: 111
Bank Account Number: 159604-001
US Dollar accounts:
Wire Transfer
American Express Travel Related Services Company, Inc. C/O Chase Manhattan Bank
DDA Number: 910-2-753010
ABA Number: 0210-0002-1
SWIFT Code: CHASUS33
Please ensure the load number is included in the Originator Beneficiary Information(OBI) field (or REFERENCE FIELD) of the wire transfer.
ACH Information
American Express Travel Related Services Company, Inc. Corporate Card CTX account
C/O Mellon TR of New England, NA
DDA Number: 09-1960
ABA Number: 011001234
Remittance advice
A full remittance advice should accompany all electronic remittance payments. A remittance advice can be printed from @ Work. This will be available 48 to 72 hours after the statement cut off date. Alternatively, you can prepare your own and email it to the Cashier's office at american.express.corporate.payment.services.hongkong@aexp.com on the same day the payment is made into the American Express bank account. If you prepare your own remittance advice it must contain:
- Master Control Account Number (MCA - your Company’s unique 6 digits Corporate ID)
- Company name
- Date of payment
- Card number
- Cardmember name
- Amount of payment per Cardmember
- Payment total
- Notation of any credit adjustments between accounts.
Autopay
Please visit here to download the form for Autopay service
Payment by Phone Service (PPS)
Please use merchant code 14 when paying by phone or internet. For more information and registration, please visit www.ppshk.com
FPS*
Please fill in the amount and the required American Express 15-digit Card number under "Message to Payee". For Corporate Card, please fill in Company name and ID. For more information, please visit here.
* Please make your payment at least two working days ahead of the payment due date.
ATM
Conveniently transfer funds from your HSBC or Hang Seng Bank account via ATM
Should you have any inquiries, please call Corporate Administrator Servicing Team on (+852) 2277 1095.
In accordance with the Corporate Cardholder agreement, if the total amount billed is not paid in full upon receipt of the monthly account statement, the account is considered in default. Should American Express not receive full payment of the "total due" amount billed on the monthly statement by the date of the following month's account statement, the unpaid balance will be considered "overdue" and liquidated damages for late payment will be imposed. Please note that your Card usage will be interrupted.
60 Days Overdue for Payment
If a Card is 60 days overdue for payment, the Cardmember or Program Administrator will be contacted via telephone or letter and the Card will be suspended. Additional late payment fees will be accrued.
90 Days Overdue for Payment
If a Card is 90 days overdue for payment, the Card will automatically be cancelled, and Card usage will be interrupted. The Account may be referred to an external debt collection agency or solicitor employed by American Express to establish acceptable repayment terms. Additional late payment fees will be accrued.
The American Express credit policy may vary depending upon the Terms and Conditions set for your Company and will be applied on an individual Card basis.
To assist with planning Cardmember payments after a Card is overdue for payment, you may wish to find out the proportion of the billed charges that are overdue. To do so, please contact the Corporate Administrator Servicing Team on (+852) 2277 1095.
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