Metal Platinum Card

1. Terms and Conditions for a complimentary companion Business Class ticket of Cathay Pacific Airways

• Tickets must be purchased and travel must depart from 1 January to 30 December 2020 and are valid for travel up to 1 month from the date of original departure.

• The privilege is available to Basic Card members who hold a valid American Express Platinum Card issued by American Express (Thai) Co., Ltd. (“American Express”) (the “Card member”).

• A complimentary companion business class ticket is only available for a round-trip business class ticket on the same flight as the purchased business class ticket. Companion tickets are subject to seat availability.

• The Card member can redeem a complimentary companion business class ticket once only within a calendar year. The Card member must be part of the travelling party. The privilege is non-transferable, non-convertible to cash or other benefits in kind and cannot be used with other promotional offers.

• Reservation must be made through The Platinum Travel Service. The Card member must pay the airfare for the first business class ticket and applicable taxes, fuel charges, and fees (as charged by Cathay Pacific Airways - if any) for both the purchased business class ticket and complimentary companion business class ticket with the American Express Platinum Card.

• Additional fees and any extra charges for the differences in airfare and taxes may apply in case of change of travel date, passenger name due to misspelling and/or flight of both tickets. The changes of travel date and/or flight must be requested at least 3 working days prior to the original travel date.

• The complimentary ticket is non-refundable. Card member who cancels his/her tickets cannot redeem for a further complimentary companion business class ticket in the same calendar year.

• Only Basic Card members whose annual fee has been fully and completely paid and whose account is in good standing and are not in breach of any Terms and Conditions of American Express card membership are eligible to enjoy this privilege.

• In the event where a Card member cancels his/her Card account prior to their next annual fee date after redeeming this privilege within their card membership year, the Card member will be charged an amount equivalent to the airfare of complimentary companion business class ticket (excluding any fees and taxes already paid) under this privilege. The amount will be debited to the Card member’s Card account upon the processing of his/her cancellation instructions.

• American Express reserves the right to terminate or change the privilege's Terms and Conditions at any time in
compliance with applicable laws and regulations.

• In the event of any dispute arising from this privilege, the decision of American Express shall be final and binding all related parties.

• In case of any inconsistency or discrepancy between English and Thai versions of the Terms and Conditions, the English version shall prevail.

• All Terms and Conditions of American Express and Cathay Pacific Airways shall apply. Should any dispute arise, the decision of American Express shall be final.

2. Detail of coverage and Terms and Conditions as set out in the Chubb Samaggi Insurance Policy document apply.

3. Terms and Conditions of Special Dining Privileges

• The Special Dining privileges are only available to a Basic Card member, who holds a valid American Express Platinum Card issued by American Express (Thai) Co., Ltd. ("American Express") (the "Eligible Card member").

• The privileges are available when payment is fully made through the Eligible Card. No savings will be accorded if the Eligible Card is presented by anyone whose name does not match with the name appeared on the Card.

• The privileges are valid only for food items during lunch and/or dinner, excluding beverages, taxes and service charges (unless otherwise stated).

• For Dine 4 Pay 3 privilege, The Card member will receive a complimentary course menu which has the lowest or equal price. 

• The privileges cannot be used in conjunction with other promotions.

• The privileges are applicable to one Eligible Card per table, per Party.

• A Party is a group of two (2) or more persons dining at one (1) or more tables. Where there is a request for side by side or nearby tables, this will be considered as one (1) Party and the one (1) Eligible Card per table per visit policy will apply. Request for side by side or nearby table is subject to availability.

• The privileges are not applicable with private events, takeaway items, other special promotional offers, hotel offers or programs.

• The privileges are available from 1 January - 31 December 2020, except on the blackout dates.  Privilege exclusions may apply. For more information on the blackout dates and privilege exclusions, please contact the respective restaurants directly.

• The meal periods, menus, prices, change of concepts and operating hours of the restaurants may vary throughout the year. Please contact the respective restaurants for more information.

• The privileges cannot be exchanged or redeemed for cash.

• American Express does not carry the responsibility of providing service for any loss, injury, damage or whatsoever caused by or arising from any failure or delay in the provision of or malfunction, defect or deficiency in any services and benefits of dining privilege. In case of loss, dissatisfaction, or any dispute in relation to the services received, please contact the restaurants directly.

• American Express reserves the rights to terminate or change the privileges' Terms and Conditions at any time in compliance with applicable laws and regulations.

• In the event of any dispute arising from this privilege, the decision of American Express shall be final and binding all related parties.

• The restaurants’ Terms and Conditions also apply. Please contact the respective restaurants for more information. 

• Reservations are on a first come, first serve basis, based on the restaurant’s availability.

• Should any dispute arise, the decisions of American Express are final.

• In case of any inconsistency or discrepancy between English and Thai versions of the privilege’s Terms and Conditions, the English version shall prevail.

4. The Centurion Lounge:
Platinum Card members have unlimited complimentary access to all locations of The Centurion Lounge. Gold Card and Green Card Additional Cards on your Platinum Card account are not eligible for complimentary access. Card members may bring up to two (2) companions into The Centurion Lounge. To access The Centurion Lounge, the Card member must present The Centurion Lounge agent with the following upon each visit: his or her valid Card, a boarding pass showing a confirmed reservation for same-day travel on any carrier and a government-issued I.D. Failure to present this documentation may result in access being denied. Card members will not be compensated for changes in locations, rates or policies. A Card member must be at least 18 years of age to enter without a parent or legal. 

5. Terms and Conditions for Complimentary Limousine Transfer Services

• The Complimentary Limousine Transfer Services privilege is only available to a Basic Card member, who holds a valid American Express Platinum Card issued by American Express (Thai) Co., Ltd. ("American Express") (the "Eligible Card member").

• Each Eligible Card members will receive a complimentary one-way limousine transfer upon a purchase of any international flight through the American Express Platinum Travel Service from 1 January to 31 December 2020.

• Each Eligible Card member can enjoy this privilege two (2) times within one (1) calendar year.

• If Eligible Card member does not use all available limousine services as specified above (two (2) times) within 31 December 2020, Eligible Card member acknowledges and agrees that the remaining limousine services cannot be extended or transferred to the following year in 2021.

• The privilege is only applicable to Eligible Card members, who meet the following criteria: (i) pay the full annual fee as shown in the statement; (ii) the Card account of the Eligible Card member is in good standing and/or not cancelled for any reason; and (iii) the Eligible Card member must not be in breach of any Terms and Conditions of the American Express Platinum Card from the date they receive the privilege to the date they use the privilege.

• The Eligible Card member must be part of the travelling party when using each limousine transfer service.

• The Eligible Card member may only book one (1) one-way limousine transfer (to or from the airport) per one (1) travel.

• Prior booking must be made through American Express Platinum Travel Service at least two (2) days in advance of the travel date to enjoy this privilege and eligible Card member must inform the number of passengers, suitcases and additional requests (if any) when booking.

• In case of cancellation of the booked limousine transfer service, Eligible Card member must inform American Express Platinum Travel Service at least one (1) day in advance of the travel date, otherwise the Eligible Card member will be responsible for the cost incurred and will be counted as one (1) usage of the limousine transfer service.

• The number of passengers per vehicle is limited to a maximum of two (2) persons. The number of suitcases not larger than 28” is limited to a maximum of two (2) suitcases.

• Additional surcharges will apply for the following services in respect of this privilege: (i) vehicle capacity upgrade; (ii) additional passengers, suitcases or child car seat; and (iii) additional pick-up or drop-off points.

• The rate of additional pick-up/drop-off points is THB 500 per point and the pick-up/drop-off points must be on the same route as the destination.

• Complimentary limousine transfer services under this privilege is based on limited radius of Bangkok and some perimeters set out further below. Additional surcharges on excess of the specified limit will be charged based on each area. The Eligible Card member will be informed of such additional surcharges upon booking confirmation. Please contact the service provider directly for any further details regarding the additional surcharges.

• The limited radius and destinations for complimentary limousine transfer are:

a. Between Suvarnabhumi Airport or Don Mueang Airport and Bangkok urban areas and outer areas (Nong Chok, Taling Chan, Bang Phlat, Tawee Wattana, Bang Khun Non, Bangkok Noi, Bangkok Yai, Phasi Charoen, Nong Khaem, Bang Khae, Bang Bon, Bang Khun Thian, Thung Khru), including Thonburi area. However, this does not include some business areas in Bangkok. Please check the available business areas directly with the service provider.

b. From Suvarnabhumi Airport to Don Mueang Airport.

c. From Don Mueang Airport to Suvarnabhumi Airport.

d. Between Suvarnabhumi Airport or Don Mueang Airport and Bang Phli, Bang Sao Thong area.

•  Any additional surcharges must be paid through American Express Platinum Card.

• Eligible Card member should acknowledge and adhere to the driver’s waiting time as follows:

a. Airport transfer on passengers’ arrival: waiting within 90 minutes from the landing time.

b. Flight delay: no additional charge.

c. Departure airport transfer: pick-up before flight departure up to (i) three (3) hours on weekdays and (ii) four (4) hours on Friday or long weekends and any festival holidays. The driver will wait for 15 minutes and no longer than 30 minutes after arrival at pickup location.

d. Otherwise charge by additional hourly rates prescribed by the service provider. Please contact the service provider directly for any further details regarding the additional hourly rates.

• In case the Card membership of American Express Platinum Card is suspended or canceled under any circumstances, American Express reserves the right to cancel the limousine transfer services even though the services had been booked prior to the cancellation of Card membership.

• The privilege is non-transferable and cannot be exchanged for cash or used in conjunction with other promotions, offers, discounts, vouchers or privileges, unless otherwise indicated.

• American Express reserves the rights to terminate or change the privileges' Terms and Conditions at any time in compliance with applicable laws and regulations.

• In the event of any dispute arising from this privilege, the decision of American Express shall be final and binding all related parties.

• American Express is not liable for any services provided or received in connection with this privilege. In the event of loss, dissatisfaction or any dispute in relation to the services received in connection with this privilege, please contact the service provider directly.

6. Terms and Conditions for SIM2Fly International SIM Card

• The SIM2Fly International SIM Card privilege is only available to a Basic Card member, who holds a valid American Express Platinum Card issued by American Express (Thai) Co., Ltd. ("American Express") (the "Eligible Card member").

• Each Eligible Card member will receive a complimentary Voucher Code for redeeming a SIM2Fly SIM card with a purchase of any international flight through the American Express Platinum Travel Service from 1 January to 31 December 2020.

• Each Eligible Card member can enjoy this privilege two (2) times within one (1) calendar year.

• Upon the completion of the purchase of the flight, the Eligible Card member will receive a voucher code for redeeming a SIM2Fly SIM card (the “Voucher Code”) via email, which will be attached together with the flight booking confirmation. The Voucher Code can be redeemed at any AIS shops in Thailand, except AIS shops at Don Mueang Airport and Suvarnabhumi Airport.

• The Voucher Code will be valid for six (6) months after the issue date.

• To redeem the Voucher Code, the Eligible Card member must present the Voucher Code and the national ID card or passport to obtain a physical SIM2Fly SIM card at the relevant AIS shops mentioned above.

• Only one (1) Voucher Code can be redeemed for one (1) SIM2Fly SIM card per one itinerary.

• The Voucher Code is only for redeeming SIM2Fly Global Package which provides 4G/3G data roaming for 6 GB at max speed within fifteen (15) days after the first use in overseas. Once the max-speed data has been fully used, the data roaming speed will be reduced to 128 Kbps until the 15-day period expires.

• The redeemed SIM2Fly must be activated before the expiry date stated on SIM packaging and must be used overseas within sixty (60) days after activation. The fifteen (15) days period for data roaming will start counting after the first use of SIM2Fly in overseas.

• The use of 4G or 3G data roaming may vary on the capabilities of the overseas service provider network.

• For more information of SIM2Fly and the countries available for data roaming services, please visit http://www.ais.co.th/roaming/sim2fly/#sim2fly899

• The Voucher Code is redeemable only for the SIM2Fly SIM card and cannot be exchanged for cash or used in conjunction with other promotions, offers, discounts, vouchers or privileges, unless otherwise indicated.

• The privilege is only applicable to Eligible Card members, who meet the following criteria: (i) pay the full annual fee as shown in the statement; (ii) the Card account of the Eligible Card member is in good standing and/or not cancelled for any reason; and (iii) the Eligible Card member must not be in breach of any Terms and Conditions of the American Express Platinum Card.

• American Express reserves the rights to terminate or change the privileges' Terms and Conditions at any time in compliance with applicable laws and regulations.

• In the event of any dispute arising from this privilege, the decision of American Express shall be final and binding all related parties.

• American Express is not liable for any products or services provided or received in connection with this privilege. In the event of loss, dissatisfaction or any dispute in relation to the products or services received in connection with this privilege, please directly contact the service provider.

• In the event of our suspicion of illegal activities in connection with the Voucher Code, including without limitation fraud or an attempt at deception, American Express or the participating partner are entitled to refuse the redemption and/or report such activity to the relevant authorities.

• Participating partner's Terms and Conditions apply.

7. Terms and Conditions for 5 Membership Rewards points on overseas spending

• The Privilege is available to a Basic Card member , who holds a valid American Express Platinum Card issued by American Express (Thai) Co., Ltd. (“American Express”) (the “Eligible Card member”) 

• The Eligible Card member will receive 1 Membership Rewards base point from every Baht 25 spending with the Card and 4 additional BONUS Membership Rewards points from every Baht 25 spending overseas (the “BONUS Points”).

• BONUS Points shall be awarded for every Baht 25 spent in excess of Baht 500,000 overseas from 1 January to 31 December 2020 (the “Program Participation Period”).

• Qualified transactions under this privilege must be the transactions from American Express Platinum Card made in any countries outside Thailand.

• The BONUS Points will be calculated on your overseas spending in excess of Baht 500,000 onwards.

• The BONUS Points shall be awarded in blocks of 4 Membership Rewards points for each Baht 25, on a cumulative basis for the duration of the Program Participation Period. The remainder, less than Baht 25, will be disregarded and not be included in the calculation.

• The total number of BONUS Points are limited to a maximum of 67,500 points per Card account. The additional Membership Rewards points will be credited to your Card account when spend conditions are met.

• Membership Rewards points and BONUS Points will be awarded to your Card account, provided your Card account remains valid and enrolled in Membership Rewards Program, and remains in good standing and is not cancelled for any reason. Membership Rewards point Program’s Terms and Conditions apply.

• The spending on the Supplementary American Express Platinum Card will be counted as spending by the basic American Express Platinum Card member.

• The BONUS Points cannot be transferred to any other persons or accounts.

• American Express reserves the rights to terminate or change the privileges' Terms and Conditions at any time in compliance with applicable laws and regulations.

• In the event of any dispute arising from this privilege, the decision of American Express shall be final and binding all related parties.

• In case of any inconsistency or discrepancy between English and Thai versions of the privileges’ Terms and Conditions, the English version shall prevail.

• American Express's Terms and Conditions apply.

• Should any dispute arise, the decision of American Express shall be final.

8. American Express International Lounges: Platinum Card members have unlimited complimentary access to American Express Lounge locations. Guest access policies vary by location and are subject to change. Fees may apply for additional guests. To access American Express Lounges, the Platinum Card member must present the agent with the following upon each visit: his or her valid Card and upon request, same-day airline ticket on any carrier and a government-issued I.D. Failure to present this documentation may result in access being denied. Platinum Card members will not be compensated for changes in locations, rates or policies. American Express reserves the right to remove any person from a lounge for inappropriate behavior or failure to adhere to lounge rules, including, but not limited to, conduct that is disruptive, abusive or violent. Access is subject to space availability. Amenities, services and hours of operation may vary among locations and are subject to change.

9. Delta Sky Club Complimentary Access is specific for the airport club that corresponds to airline tickets. Card members’ guest will no longer receive the complimentary access. Please refer to the required guest fee as follows;

• 29 US Dollars per guest for in-lounge purchase only and for up to the first two guests;

• Additional guests must purchase a Delta Sky Club™ Day Pass at a higher price than 29 US Dollars;

• 29 US Dollars for unlimited amount of children aged over 2 years and under 21 years;

• Children under the age of 2 years are complimentary;

 29 US Dollars guest pass for admittance to lounge of purchase only, and Card member must stay with guest in the Club. Guest passes are subject to Club capacity.

10. Priority Pass: Platinum Card member must enroll to be Priority Pass member to eligible for this privilege. Any companion access to the lounge is subject to be charged at USD 32 per person. Fees are subject to change with advance notice from Priority Pass. Please refer to Conditions of use in the Priority Pass lounge listing book.

11. Airspace Lounge: Card members receive complimentary access to Airspace Lounge at JFK International Airport only, Card member must present his or her valid Card and government-issued I.D., Ticket not required for Airspace Lounges, Card members may bring up to two companions as complimentary guests.

12. Escape Lounges: Card members receive complimentary access to any U.S.-based location of the Escape Lounges at Bradley, Minneapolis, Oakland & Reno-Tahoe (Total of 4 lounges) Simply present your American Express Platinum Card, a same-day boarding pass and valid government issued I.D. , Card members may bring up to two companions as complimentary guests. 

13. International S.O.S, service provider, Terms and Conditions apply.

14. Terms and Conditions of Complimentary Sparkle High Tea Set for two persons at the Living Room, Park Hyatt Bangkok
 

• The privilege is available to a Basic Card member, who holds a valid American Express Platinum Card issued by American Express (Thai) Co., Ltd. ("American Express") (the "Eligible Card member").
 

• The Eligible Card member will receive 1 Complimentary Voucher for Sparkle High Tea Set for two persons (the “Voucher”) which can be used at the Living Room at Park Hyatt Bangkok (the “Restaurant”) within the Eligible Card member’s birth month and the following month only (the “Eligible Period”).
 

• The privilege is available for the Eligible Card member whose name appears on the Voucher together with one accompanying guest for the same visit only.
 

• The Eligible Card member is required to make an advanced reservation via The Platinum Card Service at 0 2273 5599 (press 3 after selecting language). The benefit under this privilege is subject to availability at the time of reservation.
 

• The blackout dates as follows are applied to this privilege: 1 January, 14 February, 12 August, 5 December, 24 December, 25 December, and 31 December 2020.
 

• The Eligible Card member is required to present the American Express Platinum Card and the Voucher together with his/her national identification card or passport to receive the privilege, provided that the name specified on the presented Cards and Voucher are the same.
 

• The Voucher is non-transferable, non-extendable and cannot be exchanged for cash or other kind of benefits or used in conjunction with other promotions, offers, discounts, vouchers or privileges.
 

• American Express reserves the rights to substitute the Voucher with other offers and to terminate or change the privilege's Terms and Conditions at any time in compliance with applicable laws and regulations.

• In the event of any dispute arising from this privilege, the decision of American Express shall be final and binding all related parties.
 

• American Express is not liable for any products or services provided or received in connection with this privilege. In the event of loss, dissatisfaction or any dispute in relation to the products or services received under this privilege, please contact the Restaurant directly.
 

• The Voucher is subject to the Restaurant’s Terms and Conditions. Other Terms and Conditions of the Restaurant may also apply. Please check directly with the Restaurant.
 

• This privilege is for the year 2020 only.

15. Terms and Conditions of the Complimentary Voucher for Braised Fish Maw with Egg Noodle in Abalone Sauce at Chef Man
 

• The privilege is available to a Basic Card member, who holds a valid American Express Platinum Card issued by American Express (Thai) Co., Ltd. ("American Express") only (the "Eligible Card member").
 

• The Eligible Card member will receive 1 Complimentary Voucher for Braised Fish Maw with Egg Noodle in Abalone Sauce (the “Voucher”) which can be used at Chef Man (the “Restaurant”) within the Eligible Card member’s birth month and the following month only (the “Eligible Period”).
 

• The privilege is exclusive for the Eligible Card member whose name appears on the Voucher.
 

• The Eligible Card member can use the Voucher to redeem only 1 dish of Braised Fish Maw with Egg Noodle in Abalone Sauce within the Eligible Period.
 

• The Eligible Card member is required to present the American Express Platinum Card and the Voucher together with his/her national identification card or passport to receive the privilege, provided that the name specified on the presented Cards and Voucher are the same.
 

• The Voucher is non-transferable, non-extendable and cannot be exchanged for cash or other kind of benefits or used in conjunction with other promotions, offers, discounts, vouchers or privileges.
 

• American Express reserves the rights to substitute the Voucher with other offers and to terminate or change the privilege's Terms and Conditions at any time in compliance with applicable laws and regulations.

• In the event of any dispute arising from this privilege, the decision of American Express shall be final and binding all related parties.
 

• American Express is not liable for any products or services provided or received in connection with this privilege. In the event of loss, dissatisfaction or any dispute in relation to the products or services received under this privilege, please contact the Restaurant directly.
 

• The Voucher is subject to the Restaurant’s Terms and Conditions. Other Terms and Conditions of the Restaurant may also apply. Please check directly with the Restaurant.

16. Terms and Conditions of the Complimentary Voucher for Endermologie® 45-minute Glow Facial Treatment at Spa Studio, Mandarin Oriental,
Bangkok
 

• The privilege is available to a Basic Card member, who holds a valid American Express Platinum Card issued by American Express (Thai) Co., Ltd. ("American Express") only (the "Eligible Card member").
 

• The Eligible Card member will receive 1 Voucher for the Complimentary Endermologie® 45-minute Glow Facial Treatment (the “Voucher”) which can be used at Spa Studio at Mandarin Oriental Bangkok (the “Spa”) within the Eligible Card member’s birth month and the following month only (the “Eligible Period”).
 

• The privilege is exclusive for the Eligible Card member whose name appears on the Voucher.
 

• The Eligible Card member can use the Voucher to redeem the service of Endermologie® 45-minute Glow Facial Treatment for only 1 time within the Eligible Period.
 

• The Eligible Card member is required to present the American Express Platinum Card and the Voucher together with his/her national identification card or passport to receive the privilege, provided that the name specified on the presented Cards and Voucher are the same.
 

• If the Eligible Card member purchases the special priced package(s) as written on the voucher, the payment must be made through American Express Platinum Card.
 

• In case the Eligible Card member purchases the special priced package(s) as written on the voucher, the additional purchased packages must be used within 12 months from the purchase date.
 

• The blackout dates are applied for this privilege, please contact the Spa directly for more information on the blackout dates.
 

• The Voucher is non-transferable, non-extendable and cannot be exchanged for cash or other kind of benefits or used in conjunction with other promotions, offers, discounts, vouchers or privileges.
 

• American Express reserves the rights to substitute the Voucher with other offers and to terminate or change the privilege's Terms and Conditions at any time in compliance with applicable laws and regulations.

• In the event of any dispute arising from this privilege, the decision of American Express shall be final and binding all related parties.
 

• American Express is not liable for any services provided or received in connection with this privilege. In the event of loss, dissatisfaction or any dispute in relation to the services received under this privilege, please contact the Spa directly.
 

• The Voucher is subject to the Spa’s Terms and Conditions. Other Terms and Conditions of the Spa may also apply. Please check directly with the Spa.

17. Terms and Conditions for Dining Credit at Waldorf Astoria Bangkok
 

• The Dining Credit privilege is only available to a Basic Card member, who holds a valid American Express Platinum Card issued before 31 December 2020 by American Express (Thai) Co., Ltd. ("American Express") (the "Eligible Card member").
 

• Eligible Card members will receive five (5) complimentary vouchers, worth THB 1,000 each (each a “Voucher”), for dining at Bull & Bear and Front Room restaurants at Waldorf Astoria Bangkok (the “Hotel”) with a minimum of two (2) diners.
 

• Each Eligible Card member is only eligible for a redemption for a maximum of one (1) Voucher per one visit.
 

• The Vouchers are valid from 1 January 2020 to 30 June 2021, except on the following blackout dates: (i) 14 February, 24 December, 25 December, 31 December 2020 and 14 February 2021; and (ii) the Hotel’s special event dates.
 

• The Eligible Card member must present the original Voucher together with the American Express Platinum Card to receive the privilege. No replacement redemption voucher will be issued if the original Voucher is lost, damaged or expired in any case.
 

• The payment for the excess amount after redeeming the Voucher must be made by the Eligible Card member with an American Express Platinum Card.
 

• The Voucher is non-transferable, non-extendable and cannot be exchanged for cash or other kind of benefits or used in conjunction with other promotions, offers, discounts, vouchers or privileges, unless otherwise indicated.
 

• American Express reserves the rights to substitute the Voucher with other offers and to terminate or change the privilege's Terms and Conditions at any time in compliance with applicable laws and regulations.
 

• In the event of any dispute arising from this privilege, the decision of American Express shall be final and binding all related parties.
 

• American Express is not liable for any of the food, beverages, products or services provided or received in connection with this
privilege. In the event of loss, dissatisfaction or any dispute in relation to the products or services received under this privilege, please contact the Hotel directly.
 

• The Voucher is subject also to the Hotel’s Terms and Conditions. Other Terms and Conditions of the Hotel may also apply. Please check directly with the Hotel.
 

• The privilege is only applicable to Eligible Card members, who meet the following criteria: (i) pay the full annual fee in the first statement; (ii) the Card account of the Eligible Card member is in good standing and/or not cancelled for any reason; and (iii) the Eligible Card member must not be in breach of any Terms and Conditions of the American Express Platinum Card from the date they receive the privilege to the date they use the privilege.
 

• In the event of our suspicion of illegal activities in connection with the Voucher(s), including without limitation fraud or an attempt at deception, American Express or the Hotel are entitled to refuse the redemption and/or report such activity to the relevant authorities.

 18. Terms and Conditions for a complimentary night at The Dhara Dhevi Chiang Mai
 

• This privilege is available from 1 January to 31 December 2020.
 

• This privilege is available to Card members who hold American Express Platinum Card issue by American Express (Thai) Co., Ltd. ("American Express").
 

• Valid for new bookings only. Should a current booking during the promotional period be cancelled and re-booked for the exact same dates of stay, the current best available reates (not the special promotion) will be applied.
 

• The privilege cannot be used in conjunction with any other promotions.
 

• Complimentary night must follow the paid night for the same room type. Payment must be made in full with an American Express Platinum Card in the Platinum Card member’s booking name.
 

• Limited to a maximum of 2 rooms, and 2 complimentary nights for each room.
 

• Complimentary night offer is non-transferable and non-cashable.
 

• The Best Available Rate is based on the official website of The Dhara Dhevi Chiang Mai ("Hotel") and walk-in rate provided by the Hotel only.
 

• Blackout dates apply, and complimentary night will be excluded in the payment upon check-out. Please check with the hotel for information.
 

• Daily breakfast is included for both paid night and complimentary night.
 

• No-show, early check-in, late check-out, or cancellation fees may apply. Please contact the Hotel for details.
 

• Hotel’s Terms and Conditions apply.
 

• American Express and the Hotel reserve the rights to to terminate or change the privilege's Terms and Conditions at any time in compliance with applicable laws and regulations.

• In the event of any dispute arising from this privilege, the decision of American Express shall be final and binding all related parties.

• In case of any inconsistency or discrepancy between English and Thai versions of the privilege‘s Terms and Conditions, the English version shall prevail.